[Desktop-packages] [Bug 1672822] Re: sound only coming from left speaker on acer predator (fresh install)

2017-03-16 Thread thijs boumans 
** Changed in: alsa-driver (Ubuntu)
   Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1672822

Title:
  sound only coming from left speaker on acer predator (fresh install)

Status in alsa-driver package in Ubuntu:
  Confirmed
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu version: Ubuntu  16.10 and a fresh install of 17.04 and even
  fedora F25-WORK-x86_64-20170228 via live usb

  Device: acer predator: G9-593-7757 15,6"/i7-7700/32 GB RAM/512 GB
  SSD/1 TB HDD/GTX1070

  expected: sound comes out of both left and right speaker and the
  subwoofer

  what happened instead:
  Sound only comes out of the left speaker or subwoofer.

  More system information:

  $ aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  audio chip (on motherboard): VGA Chip nVidia N17E-G2-A1 GP104-725-A1

  note that that is only 1 device, one would expect several here.

  I attempted to fix this by modifying the /etc/pulse/deamon.conf into the 
following:
  # This file is part of PulseAudio.
  #
  # PulseAudio is free software; you can redistribute it and/or modify
  # it under the terms of the GNU Lesser General Public License as published by
  # the Free Software Foundation; either version 2 of the License, or
  # (at your option) any later version.
  #
  # PulseAudio is distributed in the hope that it will be useful, but
  # WITHOUT ANY WARRANTY; without even the implied warranty of
  # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
  # General Public License for more details.
  #
  # You should have received a copy of the GNU Lesser General Public License
  # along with PulseAudio; if not, see .

  ## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for
  ## more information. Default values are commented out.  Use either ; or # for
  ## commenting.

  ; daemonize = no
  ; fail = yes
  ; allow-module-loading = yes
  ; allow-exit = yes
  ; use-pid-file = yes
  ; system-instance = no
  ; local-server-type = user
  ; enable-shm = yes
  ; enable-memfd = yes
  ; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 
MiB
  ; lock-memory = no
  ; cpu-limit = no

  ; high-priority = yes
  ; nice-level = -11

  ; realtime-scheduling = yes
  ; realtime-priority = 5

  ; exit-idle-time = 20
  ; scache-idle-time = 20

  ; dl-search-path = (depends on architecture)

  ; load-default-script-file = yes
  ; default-script-file = /etc/pulse/default.pa

  ; log-target = auto
  ; log-level = notice
  ; log-meta = no
  ; log-time = no
  ; log-backtrace = 0

  ; resample-method = speex-float-1
  ; enable-remixing = yes
   enable-lfe-remixing = yes
  ; lfe-crossover-freq = 0

  flat-volumes = no

  ; rlimit-fsize = -1
  ; rlimit-data = -1
  ; rlimit-stack = -1
  ; rlimit-core = -1
  ; rlimit-as = -1
  ; rlimit-rss = -1
  ; rlimit-nproc = -1
  ; rlimit-nofile = 256
  ; rlimit-memlock = -1
  ; rlimit-locks = -1
  ; rlimit-sigpending = -1
  ; rlimit-msgqueue = -1
  ; rlimit-nice = 31
  ; rlimit-rtprio = 9
  ; rlimit-rttime = 20

  ; default-sample-format = s16le
  ; default-sample-rate = 44100
  ; alternate-sample-rate = 48000
  default-sample-channels = 3
  default-channel-map = front-left,front-right,lfe

  ; default-fragments = 4
  ; default-fragment-size-msec = 25

  ; enable-deferred-volume = yes
  deferred-volume-safety-margin-usec = 1
  ; deferred-volume-extra-delay-usec = 0

  but this did not work. I also tried various other permutations to see
  if changing the order of  front-left,front-right,lfe would work but it
  did not. I also tried to see if it would work in fedora but the same
  problem occurred there. When on ubuntu 16.10 at first only the
  subwoofer seemed to be working and altering the file only the left
  speaker was working. On ubuntu 17.04 only the left speaker was working
  regardless of how I altered the above file.

  
  Note that the speakers work perfectly fine on windows 10. 

  Looking around online there seem to be a lot of problems with acer
  predator laptops and sound on ubuntu.

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1672822] Re: sound only coming from left speaker on acer predator (fresh install)

2017-03-16 Thread thijs boumans 
** Also affects: alsa-driver (Ubuntu)
   Importance: Undecided
   Status: New

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1672822

Title:
  sound only coming from left speaker on acer predator (fresh install)

Status in alsa-driver package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu version: Ubuntu  16.10 and a fresh install of 17.04 and even
  fedora F25-WORK-x86_64-20170228 via live usb

  Device: acer predator: G9-593-7757 15,6"/i7-7700/32 GB RAM/512 GB
  SSD/1 TB HDD/GTX1070

  expected: sound comes out of both left and right speaker and the
  subwoofer

  what happened instead:
  Sound only comes out of the left speaker or subwoofer.

  More system information:

  $ aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  audio chip (on motherboard): VGA Chip nVidia N17E-G2-A1 GP104-725-A1

  note that that is only 1 device, one would expect several here.

  I attempted to fix this by modifying the /etc/pulse/deamon.conf into the 
following:
  # This file is part of PulseAudio.
  #
  # PulseAudio is free software; you can redistribute it and/or modify
  # it under the terms of the GNU Lesser General Public License as published by
  # the Free Software Foundation; either version 2 of the License, or
  # (at your option) any later version.
  #
  # PulseAudio is distributed in the hope that it will be useful, but
  # WITHOUT ANY WARRANTY; without even the implied warranty of
  # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
  # General Public License for more details.
  #
  # You should have received a copy of the GNU Lesser General Public License
  # along with PulseAudio; if not, see .

  ## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for
  ## more information. Default values are commented out.  Use either ; or # for
  ## commenting.

  ; daemonize = no
  ; fail = yes
  ; allow-module-loading = yes
  ; allow-exit = yes
  ; use-pid-file = yes
  ; system-instance = no
  ; local-server-type = user
  ; enable-shm = yes
  ; enable-memfd = yes
  ; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 
MiB
  ; lock-memory = no
  ; cpu-limit = no

  ; high-priority = yes
  ; nice-level = -11

  ; realtime-scheduling = yes
  ; realtime-priority = 5

  ; exit-idle-time = 20
  ; scache-idle-time = 20

  ; dl-search-path = (depends on architecture)

  ; load-default-script-file = yes
  ; default-script-file = /etc/pulse/default.pa

  ; log-target = auto
  ; log-level = notice
  ; log-meta = no
  ; log-time = no
  ; log-backtrace = 0

  ; resample-method = speex-float-1
  ; enable-remixing = yes
   enable-lfe-remixing = yes
  ; lfe-crossover-freq = 0

  flat-volumes = no

  ; rlimit-fsize = -1
  ; rlimit-data = -1
  ; rlimit-stack = -1
  ; rlimit-core = -1
  ; rlimit-as = -1
  ; rlimit-rss = -1
  ; rlimit-nproc = -1
  ; rlimit-nofile = 256
  ; rlimit-memlock = -1
  ; rlimit-locks = -1
  ; rlimit-sigpending = -1
  ; rlimit-msgqueue = -1
  ; rlimit-nice = 31
  ; rlimit-rtprio = 9
  ; rlimit-rttime = 20

  ; default-sample-format = s16le
  ; default-sample-rate = 44100
  ; alternate-sample-rate = 48000
  default-sample-channels = 3
  default-channel-map = front-left,front-right,lfe

  ; default-fragments = 4
  ; default-fragment-size-msec = 25

  ; enable-deferred-volume = yes
  deferred-volume-safety-margin-usec = 1
  ; deferred-volume-extra-delay-usec = 0

  but this did not work. I also tried various other permutations to see
  if changing the order of  front-left,front-right,lfe would work but it
  did not. I also tried to see if it would work in fedora but the same
  problem occurred there. When on ubuntu 16.10 at first only the
  subwoofer seemed to be working and altering the file only the left
  speaker was working. On ubuntu 17.04 only the left speaker was working
  regardless of how I altered the above file.

  
  Note that the speakers work perfectly fine on windows 10. 

  Looking around online there seem to be a lot of problems with acer
  predator laptops and sound on ubuntu.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1672822/+subscriptions

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[Desktop-packages] [Bug 1624055] Re: Dell i5779 - Sound only comes out of subwoofer. Speaker sound tests do not produce any sound for any speaker

2017-03-15 Thread thijs boumans 
Perhaps related:
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1672822

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https://bugs.launchpad.net/bugs/1624055

Title:
  Dell i5779 - Sound only comes out of subwoofer. Speaker sound tests do
  not produce any sound for any speaker

Status in alsa-driver package in Ubuntu:
  Invalid

Bug description:
  Kubuntu 16.04 amd64
  Dell i7559

  * Skylake PCIe controller
  * Audio device: Intel Corporation Sunrise Point-H HD Audio (rev 31)
  * aplay --list-devices
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC3246 Analog [ALC3246 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1]
Subdevices: 1/1
Subdevice #0: subdevice #0
  card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2]
Subdevices: 1/1
Subdevice #0: subdevice #0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
  Uname: Linux 4.4.0-36-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   htmler 1526 F...m pulseaudio
   /dev/snd/controlC0:  htmler 1526 F pulseaudio
  CurrentDesktop: X-Cinnamon
  Date: Thu Sep 15 13:25:49 2016
  InstallationDate: Installed on 2016-09-12 (3 days ago)
  InstallationMedia: Kubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AudioUsers: pulse
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_DevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   htmler 1526 F...m pulseaudio
   /dev/snd/controlC0:  htmler 1526 F pulseaudio
  Symptom_Jack: Digital Out, HDMI
  Symptom_Type: Sound works for some users but not for others
  Title: [HDA-Intel - HDA Intel PCH, playback] sound not working for all users
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/17/2016
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.1.8
  dmi.board.name: 0H87XC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.1.8:bd04/17/2016:svnDellInc.:pnInspiron7559:pvr1.1.8:rvnDellInc.:rn0H87XC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 7559
  dmi.product.version: 1.1.8
  dmi.sys.vendor: Dell Inc.
  mtime.conffile..etc.modprobe.d.alsa-base.conf: 2016-09-14T20:51:48.758875

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[Desktop-packages] [Bug 1672822] [NEW] sound only coming from left speaker on acer predator (fresh install)

2017-03-14 Thread thijs boumans 
Public bug reported:

Ubuntu version: Ubuntu  16.10 and a fresh install of 17.04 and even
fedora F25-WORK-x86_64-20170228 via live usb

Device: acer predator: G9-593-7757 15,6"/i7-7700/32 GB RAM/512 GB SSD/1
TB HDD/GTX1070

expected: sound comes out of both left and right speaker and the
subwoofer

what happened instead:
Sound only comes out of the left speaker or subwoofer.

More system information:

$ aplay -l
 List of PLAYBACK Hardware Devices 
card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

audio chip (on motherboard): VGA Chip nVidia N17E-G2-A1 GP104-725-A1

note that that is only 1 device, one would expect several here.

I attempted to fix this by modifying the /etc/pulse/deamon.conf into the 
following:
# This file is part of PulseAudio.
#
# PulseAudio is free software; you can redistribute it and/or modify
# it under the terms of the GNU Lesser General Public License as published by
# the Free Software Foundation; either version 2 of the License, or
# (at your option) any later version.
#
# PulseAudio is distributed in the hope that it will be useful, but
# WITHOUT ANY WARRANTY; without even the implied warranty of
# MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU
# General Public License for more details.
#
# You should have received a copy of the GNU Lesser General Public License
# along with PulseAudio; if not, see .

## Configuration file for the PulseAudio daemon. See pulse-daemon.conf(5) for
## more information. Default values are commented out.  Use either ; or # for
## commenting.

; daemonize = no
; fail = yes
; allow-module-loading = yes
; allow-exit = yes
; use-pid-file = yes
; system-instance = no
; local-server-type = user
; enable-shm = yes
; enable-memfd = yes
; shm-size-bytes = 0 # setting this 0 will use the system-default, usually 64 
MiB
; lock-memory = no
; cpu-limit = no

; high-priority = yes
; nice-level = -11

; realtime-scheduling = yes
; realtime-priority = 5

; exit-idle-time = 20
; scache-idle-time = 20

; dl-search-path = (depends on architecture)

; load-default-script-file = yes
; default-script-file = /etc/pulse/default.pa

; log-target = auto
; log-level = notice
; log-meta = no
; log-time = no
; log-backtrace = 0

; resample-method = speex-float-1
; enable-remixing = yes
 enable-lfe-remixing = yes
; lfe-crossover-freq = 0

flat-volumes = no

; rlimit-fsize = -1
; rlimit-data = -1
; rlimit-stack = -1
; rlimit-core = -1
; rlimit-as = -1
; rlimit-rss = -1
; rlimit-nproc = -1
; rlimit-nofile = 256
; rlimit-memlock = -1
; rlimit-locks = -1
; rlimit-sigpending = -1
; rlimit-msgqueue = -1
; rlimit-nice = 31
; rlimit-rtprio = 9
; rlimit-rttime = 20

; default-sample-format = s16le
; default-sample-rate = 44100
; alternate-sample-rate = 48000
default-sample-channels = 3
default-channel-map = front-left,front-right,lfe

; default-fragments = 4
; default-fragment-size-msec = 25

; enable-deferred-volume = yes
deferred-volume-safety-margin-usec = 1
; deferred-volume-extra-delay-usec = 0

but this did not work. I also tried various other permutations to see if
changing the order of  front-left,front-right,lfe would work but it did
not. I also tried to see if it would work in fedora but the same problem
occurred there. When on ubuntu 16.10 at first only the subwoofer seemed
to be working and altering the file only the left speaker was working.
On ubuntu 17.04 only the left speaker was working regardless of how I
altered the above file.


Note that the speakers work perfectly fine on windows 10. 

Looking around online there seem to be a lot of problems with acer
predator laptops and sound on ubuntu.

** Affects: pulseaudio (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: acer

** Description changed:

  Ubuntu version: Ubuntu  16.10 and a fresh install of 17.04 and even
  fedora F25-WORK-x86_64-20170228 via live usb
  
  Device: acer predator: G9-593-7757 15,6"/i7-7700/32 GB RAM/512 GB SSD/1
  TB HDD/GTX1070
  
  expected: sound comes out of both left and right speaker and the
  subwoofer
  
  what happened instead:
- Sound only comes out of the left speaker or subwoofer.  
+ Sound only comes out of the left speaker or subwoofer.
  
  More system information:
  
  $ aplay -l
   List of PLAYBACK Hardware Devices 
  card 0: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
-   Subdevices: 1/1
-   Subdevice #0: subdevice #0
+   Subdevices: 1/1
+   Subdevice #0: subdevice #0
  
  audio chip (on motherboard): VGA Chip nVidia N17E-G2-A1 GP104-725-A1
  
  note that that is only 1 device, one would expect several here.
  
- I attempted to fix this by modifying the /etc/pulse/deamon.conf into the 
following: 
+ I attempted to fix this by modifying the /etc/pulse/deamon.conf into the 
following:
  # This file is part of PulseAudio.
  #
  # PulseAudio is free software; you can redistribute it and/or modify
  # it under the