[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
The following sequence causes a crash for me consistently: 1. Start LibreOffice writer (lowriter ). 2. Type in something. 3. File - Save. 4. Type in a filename. 5. Click save. Sometimes, the crash occurs when typing in a filename. At other times, it happens when clicking save. No file is saved. There is no core dump even though my ulimit -c is set to unlimited. Exit status is 255. When restarting LibreOffice, it asks whether I wish to recover the untitled document. When I confirm that I want to, LibreOffice reports that the recovery was successful, but the resulting file is empty. This is with Kubuntu 12.10 64-bit. LibreOffice Version 3.6.2.2 (Build ID: 360m1(Build:2)). $ uname -a Linux localhost 3.5.0-22-generic #34-Ubuntu SMP Tue Jan 8 21:47:00 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Confirmed Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
I recently reproduced this on a newly installed system. Attached is the crash file. ** Attachment added: _usr_lib_libreoffice_program_soffice.bin.1000.crash https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+attachment/3239911/+files/_usr_lib_libreoffice_program_soffice.bin.1000.crash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Incomplete Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
Please note, that I have just checked on this new system, that libreoffice crashes every time using this procedure: 1: start libreoffice from Konsole by typing soffice 2: then select new spreadsheet 3: type foo into a cell 4: Press Ctrl+S to save 5: LO crashes. On this particular system, it did not crash when I started LO from the menu. So maybe this is caused by some env variable or similar? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Incomplete Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
Marking Confirmed based on crash file being attached. ** Changed in: libreoffice (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Confirmed Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
tdn, could you please attach the crash file directly to this report? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Incomplete Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
Can someone help me file this bug correctly? Ubuntu-bug fails as illustrated below. ** Changed in: libreoffice (Ubuntu) Status: Invalid = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Incomplete Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
tdn, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. One may execute at the Terminal: sudo apt-get update sudo apt-get -y upgrade sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding. ** Changed in: libreoffice (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Invalid Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
Christopher, I have tried doing what you said, however, when I run ubuntu-bug, I get this error: (tdn@barbera) (12-07-11 14:13) (P:0 L:1) [0] ~ $ ubuntu-bug /var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash QPainter::begin: Paint device returned engine == 0, type: 2 QPainter::end: Painter not active, aborted (tdn@barbera) (12-07-11 14:17) (P:0 L:1) [1] ~ $ ubuntu-bug /var/crash/_usr_lib_libreoffice_program_soffice.bin.1000.crash QPainter::begin: Paint device returned engine == 0, type: 2 QPainter::end: Painter not active, aborted (tdn@barbera) (12-07-11 14:17) (P:0 L:1) [1] ~ $ (ran it twice) Please note that [1] in my prompt indicates that the previous command returned 1. So it is an unclean termination of ubuntu-bug. What to do? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: Invalid Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
** Attachment added: strace https://bugs.launchpad.net/bugs/1022028/+attachment/3215788/+files/libreoffice-strace.log.gz -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: New Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
Strange, I am not getting this behaviour at all. Where did you try to save your spreadsheet ? Home folder or elsewhere ? Distro: Ubuntu Precise am64 Package: libreoffice Version: 3.5.3.2 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: New Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1022028] Re: Libreoffice crashes when saving spreadsheet/document
I will try to clarify: Libreoffice crashes immediately when I press Save. This is before any Save Dialog is shown. So I do not get to select which folder to save in. Please note, I use Kubuntu 12.04, so this might be a KDE related thing... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/1022028 Title: Libreoffice crashes when saving spreadsheet/document Status in “libreoffice” package in Ubuntu: New Bug description: When I create a new spreadsheet and press Save, libreoffice crashes. I will attach an strace. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: libreoffice (not installed) ProcVersionSignature: Ubuntu 3.2.0-26.41-generic 3.2.19 Uname: Linux 3.2.0-26-generic x86_64 ApportVersion: 2.0.1-0ubuntu8 Architecture: amd64 Date: Sat Jul 7 10:45:09 2012 InstallationMedia: Kubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120424) ProcEnviron: LANGUAGE=en_DK:en TERM=xterm PATH=(custom, user) LANG=en_DK.UTF-8 SHELL=/bin/zsh SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1022028/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
