[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
*** This bug is a duplicate of bug 1069129 *** https://bugs.launchpad.net/bugs/1069129 ** This bug has been marked a duplicate of bug 1069129 Adding new online account returns to list when moving mouse inside browser part -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in Online Accounts: Account plugins: Invalid Status in “account-plugins” package in Ubuntu: Invalid Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
I updated my system today, and the bug seems to have gone away. Will re- open if I see it again. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in Online Accounts: Account plugins: Incomplete Status in “account-plugins” package in Ubuntu: New Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/online-accounts-account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
Thanks Jason! I'll close it then. :-) ** Changed in: online-accounts-account-plugins Status: Incomplete = Invalid ** Changed in: account-plugins (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in Online Accounts: Account plugins: Invalid Status in “account-plugins” package in Ubuntu: Invalid Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/online-accounts-account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
Attached is the debug log from signon-ui. This is the line that is printed immediately after I move the mouse in the authentication web view: browser-request.cpp 529 onFinished Browser dialog closed ** Attachment added: debug log from signon-ui https://bugs.launchpad.net/ubuntu/+source/account-plugins/+bug/1063963/+attachment/3392574/+files/signon-ui_debug.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in Online Accounts: Account plugins: Incomplete Status in “account-plugins” package in Ubuntu: New Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/online-accounts-account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
This is installed on an actual Core i7 machine, no virtualization. Also, I upgraded from kubuntu 12.04, but decided to switch back to unity. I've also attached my current package selection. ** Attachment added: Installed packages https://bugs.launchpad.net/ubuntu/+source/account-plugins/+bug/1063963/+attachment/3392588/+files/package_list.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in Online Accounts: Account plugins: Incomplete Status in “account-plugins” package in Ubuntu: New Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/online-accounts-account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
Assigning to account-plugins, could also be gnome-control-center. FWIW, I cannot reproduce this on my up-to-date Quantal. Thanks. ** Package changed: ubuntu = account-plugins (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in “account-plugins” package in Ubuntu: New Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1063963] Re: adding Online Accounts in settings application fails if you move the mouse
Hi Jason, thanks for reporting this bug! I cannot reproduce it, unfortunately, so I'm going to ask you a couple of questions. What mouse model are you using? Are you running Ubuntu directly on your computer, or through some kind of virtualization software (such as VirtualBox)? Last, if you have some familiarity with the Linux terminal, could you please run these commands before starting to create an account: killall signon-ui export SSOUI_LOGGING_LEVEL=2 signon-ui then try to create an account, and paste here the output of the last command above (make sure that there are no passwords or other sensitive data in the logs). ** Also affects: online-accounts-account-plugins Importance: Undecided Status: New ** Changed in: online-accounts-account-plugins Status: New = Incomplete ** Changed in: online-accounts-account-plugins Importance: Undecided = High -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to account-plugins in Ubuntu. https://bugs.launchpad.net/bugs/1063963 Title: adding Online Accounts in settings application fails if you move the mouse Status in Online Accounts: Account plugins: Incomplete Status in “account-plugins” package in Ubuntu: New Bug description: When trying to add my google account via the All Settings-Online Accounts entry, on the screen where you enter your credentials and then click the accept button for the various online forms, if you move the mouse anytime in the process, the window flashes then goes back to the account list, and adding the account fails. Steps: 1. Go to All Settings-Online Accounts 2. Click Add account... 3. Select one of Facebook, Google or Twitter (the ones I tested with). 4. A window appears with a form from the online account to authorize ubuntu to access said account. 5. Move the mouse 6. The user is returned to the account list, and no new account is added. Workaround: You can use the keyboard exclusively to complete the account authorization by tabbing and using space to click on the required fields. To manage notifications about this bug go to: https://bugs.launchpad.net/online-accounts-account-plugins/+bug/1063963/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
