[Desktop-packages] [Bug 1069199] Re: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series
Some notes which might help various people. AMD Catalyst (fglrx) 13.1 was released in January 2013 and brought official support for X.Org Server 1.13 and production support for Ubuntu 12.10. Anyone with AMD Radeon HD 7xxx graphics and wanting to use the open- source driver instead of fglrx will need at least kernel 3.9, although it is faster with later kernels. Ubuntu 13.10 Saucy Salamander is based on the 3.11 kernel. Although support for hybrid graphics arrived in the 3.5 kernel (when used with xserver 1.13), runtime power management support was not enabled on ATI/AMD Radeon graphics hardware until the 3.13 kernel - it has support for dynamically powering down discrete GPUs on PowerXpress systems - see http://lists.freedesktop.org/archives/dri- devel/2013-November/048316.html and http://lists.freedesktop.org/archives/dri- devel/2013-September/045650.html for details. Ubuntu 14.04 Trusty Tahr now has the 3.13.0-12.32 kernel. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fglrx-installer-updates in Ubuntu. https://bugs.launchpad.net/bugs/1069199 Title: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series Status in AMD fglrx video driver: Confirmed Status in “fglrx-installer-updates” package in Ubuntu: Incomplete Bug description: After installing ATI proprietary drivers for my Radeon video card, Unity doesn't start anymore. LightDM shows up, and I'm able to log in, but Unity doesn't load. Obs: The same occurs when installing fglrx package (if I choose it, instead of fglrx-updates). Potential duplicate of bug https://bugs.launchpad.net/ubuntu/+source /xserver-xorg-video-intel/+bug/1068404 . WORKAROUND: Removing the package fixes the problem, getting back to the opensource driver (ati). WORKAROUND: https://launchpad.net/~andrikos/+archive/ppa/+packages?field.name_filter=field.status_filter=publishedfield.series_filter=quantal ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: fglrx-updates 2:9.000-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Sat Oct 20 17:13:10 2012 InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) SourcePackage: fglrx-installer-updates UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: emarquezani 2523 F pulseaudio /dev/snd/pcmC0D0p: emarquezani 2523 F...m pulseaudio DistroRelease: Ubuntu 12.10 HibernationDevice: RESUME=UUID=ea9a06e8-a07c-4fa4-aad5-00b0c111023e InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) MachineType: Dell Inc. Inspiron 7520 Package: linux (not installed) ProcFB: 0 inteldrmfb 1 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=638c2b77-1853-48c0-8200-e446faedec13 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 RelatedPackageVersions: linux-restricted-modules-3.5.0-17-generic N/A linux-backports-modules-3.5.0-17-generic N/A linux-firmware1.95 StagingDrivers: rts5139 Tags: quantal running-unity staging Uname: Linux 3.5.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 08/22/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0DNMM8 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A06 dmi.modalias: dmi:bvnDellInc.:bvrA06:bd08/22/2012:svnDellInc.:pnInspiron7520:pvrA06:rvnDellInc.:rn0DNMM8:rvrA01:cvnDellInc.:ct8:cvrA06: dmi.product.name: Inspiron 7520 dmi.product.version: A06 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/fglrx/+bug/1069199/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069199] Re: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series
Edson, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com /daily-live/current/ . If it remains an issue, could you please run the following command in the development release from a Terminal (Applications-Accessories-Terminal), as it will automatically gather and attach updated debug information to this report: apport-collect -p fglrx-installer-updates REPLACE-WITH-BUG-NUMBER Please note, given that the information from the prior release is already available, doing this on a release prior to the development one would not be helpful. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** This bug is no longer a duplicate of bug 1068404 Low graphics mode in muxless hybrid ATI/Intel GPU systems after fglrx upgrade ** Changed in: fglrx-installer-updates (Ubuntu) Importance: Undecided = Low ** Changed in: fglrx-installer-updates (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fglrx-installer-updates in Ubuntu. https://bugs.launchpad.net/bugs/1069199 Title: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series Status in AMD fglrx video driver: Confirmed Status in “fglrx-installer-updates” package in Ubuntu: Incomplete Bug description: After installing ATI proprietary drivers for my Radeon video card, Unity doesn't start anymore. LightDM shows up, and I'm able to log in, but Unity doesn't load. Obs: The same occurs when installing fglrx package (if I choose it, instead of fglrx-updates). Potential duplicate of bug https://bugs.launchpad.net/ubuntu/+source /xserver-xorg-video-intel/+bug/1068404 . WORKAROUND: Removing the package fixes the problem, getting back to the opensource driver (ati). WORKAROUND: https://launchpad.net/~andrikos/+archive/ppa/+packages?field.name_filter=field.status_filter=publishedfield.series_filter=quantal ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: fglrx-updates 2:9.000-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Sat Oct 20 17:13:10 2012 InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) SourcePackage: fglrx-installer-updates UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: emarquezani 2523 F pulseaudio /dev/snd/pcmC0D0p: emarquezani 2523 F...m pulseaudio DistroRelease: Ubuntu 12.10 HibernationDevice: RESUME=UUID=ea9a06e8-a07c-4fa4-aad5-00b0c111023e InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) MachineType: Dell Inc. Inspiron 7520 Package: linux (not installed) ProcFB: 0 inteldrmfb 1 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=638c2b77-1853-48c0-8200-e446faedec13 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 RelatedPackageVersions: linux-restricted-modules-3.5.0-17-generic N/A linux-backports-modules-3.5.0-17-generic N/A linux-firmware1.95 StagingDrivers: rts5139 Tags: quantal running-unity staging Uname: Linux 3.5.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 08/22/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0DNMM8 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A06 dmi.modalias: dmi:bvnDellInc.:bvrA06:bd08/22/2012:svnDellInc.:pnInspiron7520:pvrA06:rvnDellInc.:rn0DNMM8:rvrA01:cvnDellInc.:ct8:cvrA06: dmi.product.name: Inspiron 7520 dmi.product.version: A06 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/fglrx/+bug/1069199/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069199] Re: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series
*** This bug is a duplicate of bug 1068404 *** https://bugs.launchpad.net/bugs/1068404 I think the duplicate status is wrong. I think this is NOT a duplicate of bug #1068404 because **this** bug has the error: [ 593.127] (EE) Failed to load /usr/lib/x86_64-linux-gnu/xorg/extra- modules/extra-modules.dpkg-tmp/modules/drivers/fglrx_drv.so: /usr/lib/x86_64-linux-gnu/xorg/extra-modules/extra-modules.dpkg- tmp/modules/drivers/fglrx_drv.so: undefined symbol: noXFree86DRIExtension or in other words it can't load the fglrx driver while bug #1068404 does NOT have that issue. So to be clear - this bug relates to the module fglrx driver is NOT loading which results in X crashing. The other bug looks like it loads the module fglrx but X crashes for other reasons. Seems like a completely different root cause therefore should be a different bug. I am also affected by this bug #1069199 and am running DISTRIB_ID=Ubuntu DISTRIB_RELEASE=13.10 DISTRIB_CODENAME=saucy DISTRIB_DESCRIPTION=Ubuntu 13.10 I downloaded and built sudo sh ./amd-driver-installer-catalyst-13.1-legacy-linux-x86.x86_64.run --buildpkg Ubuntu/saucy After doing the install and rebooting I get EXACTLY the same results and have the same error messages as the original bug reporter for this bug when I install the fglrx proprietary drivers. I was hoping to load the AMD drivers because I wanted to get sound out of the HDMI port. I'm running with the following hardware on an HP 8530w. The opensource versions run perfectly for video with both the VGA and HDMI ports, but I can't get sound out of the HDMI port too and read that the only solution is to upgrade to the proprietary fglrx drivers. $ lspci | grep -i Radeon 01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] RV635/M86 [Mobility Radeon HD 3650] 01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] RV635 HDMI Audio [Radeon HD 3600 Series] Symptons: 1) lightdm prompt appears 2) Login succeeds 3) screen goes blank and then login screen appears again. The following (I think relevant) error messages appear in Xorg.0.log and mark this as different than the other bug. [ 699.570] (II) LoadModule: fglrx [ 699.570] (II) Loading /usr/lib/x86_64-linux-gnu/xorg/extra-modules/modules/drivers/fglrx_drv.so [ 699.585] (EE) Failed to load /usr/lib/x86_64-linux-gnu/xorg/extra-modules/modules/drivers/fglrx_drv.so: /usr/lib/x86_64-linux-gnu/xorg/extra-modules/modules/drivers/fglrx_drv.so: undefined symbol: noXFree86DRIExtension [ 699.585] (II) UnloadModule: fglrx [ 699.585] (II) Unloading fglrx [ 699.585] (EE) Failed to load module fglrx (loader failed, 7) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fglrx-installer-updates in Ubuntu. https://bugs.launchpad.net/bugs/1069199 Title: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series Status in AMD fglrx video driver: Confirmed Status in “fglrx-installer-updates” package in Ubuntu: Confirmed Bug description: After installing ATI proprietary drivers for my Radeon video card, Unity doesn't start anymore. LightDM shows up, and I'm able to log in, but Unity doesn't load. Obs: The same occurs when installing fglrx package (if I choose it, instead of fglrx-updates). Potential duplicate of bug https://bugs.launchpad.net/ubuntu/+source /xserver-xorg-video-intel/+bug/1068404 . WORKAROUND: Removing the package fixes the problem, getting back to the opensource driver (ati). WORKAROUND: https://launchpad.net/~andrikos/+archive/ppa/+packages?field.name_filter=field.status_filter=publishedfield.series_filter=quantal ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: fglrx-updates 2:9.000-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Sat Oct 20 17:13:10 2012 InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) SourcePackage: fglrx-installer-updates UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: emarquezani 2523 F pulseaudio /dev/snd/pcmC0D0p: emarquezani 2523 F...m pulseaudio DistroRelease: Ubuntu 12.10 HibernationDevice: RESUME=UUID=ea9a06e8-a07c-4fa4-aad5-00b0c111023e InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) MachineType: Dell Inc. Inspiron 7520 Package: linux (not installed) ProcFB: 0 inteldrmfb 1 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=638c2b77-1853-48c0-8200-e446faedec13 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 RelatedPackageVersions: linux-restricted-modules-3.5.0-17-generic N/A
[Desktop-packages] [Bug 1069199] Re: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series
*** This bug is a duplicate of bug 1068404 *** https://bugs.launchpad.net/bugs/1068404 Anonymous Linux User, once the fix for https://bugs.launchpad.net/bugs/1068404 is released, if it doesn't end up fixing the issue for the original reporter, it would be unduplicated. Despite this, so your hardware may be tracked, could you please file a new report by executing the following in a terminal: ubuntu-bug xorg For more on this, please read the official Ubuntu documentation: Ubuntu X.Org, Ubuntu Bug Control, and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette When opening up the new report, please feel free to subscribe me to it. Thank you for your understanding. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to fglrx-installer-updates in Ubuntu. https://bugs.launchpad.net/bugs/1069199 Title: 1002:682f Unity does not start after installing fglrx-updates Radeon HD 7700M Series Status in AMD fglrx video driver: Confirmed Status in “fglrx-installer-updates” package in Ubuntu: Confirmed Bug description: After installing ATI proprietary drivers for my Radeon video card, Unity doesn't start anymore. LightDM shows up, and I'm able to log in, but Unity doesn't load. Obs: The same occurs when installing fglrx package (if I choose it, instead of fglrx-updates). Potential duplicate of bug https://bugs.launchpad.net/ubuntu/+source /xserver-xorg-video-intel/+bug/1068404 . WORKAROUND: Removing the package fixes the problem, getting back to the opensource driver (ati). WORKAROUND: https://launchpad.net/~andrikos/+archive/ppa/+packages?field.name_filter=field.status_filter=publishedfield.series_filter=quantal ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: fglrx-updates 2:9.000-0ubuntu3 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 Uname: Linux 3.5.0-17-generic x86_64 NonfreeKernelModules: fglrx ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Sat Oct 20 17:13:10 2012 InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) SourcePackage: fglrx-installer-updates UpgradeStatus: No upgrade log present (probably fresh install) --- ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: emarquezani 2523 F pulseaudio /dev/snd/pcmC0D0p: emarquezani 2523 F...m pulseaudio DistroRelease: Ubuntu 12.10 HibernationDevice: RESUME=UUID=ea9a06e8-a07c-4fa4-aad5-00b0c111023e InstallationMedia: Ubuntu 12.10 Quantal Quetzal - Release amd64 (20121017.5) MachineType: Dell Inc. Inspiron 7520 Package: linux (not installed) ProcFB: 0 inteldrmfb 1 radeondrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=638c2b77-1853-48c0-8200-e446faedec13 ro quiet splash vt.handoff=7 ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5 RelatedPackageVersions: linux-restricted-modules-3.5.0-17-generic N/A linux-backports-modules-3.5.0-17-generic N/A linux-firmware1.95 StagingDrivers: rts5139 Tags: quantal running-unity staging Uname: Linux 3.5.0-17-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 08/22/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A06 dmi.board.name: 0DNMM8 dmi.board.vendor: Dell Inc. dmi.board.version: A01 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: A06 dmi.modalias: dmi:bvnDellInc.:bvrA06:bd08/22/2012:svnDellInc.:pnInspiron7520:pvrA06:rvnDellInc.:rn0DNMM8:rvrA01:cvnDellInc.:ct8:cvrA06: dmi.product.name: Inspiron 7520 dmi.product.version: A06 dmi.sys.vendor: Dell Inc. To manage notifications about this bug go to: https://bugs.launchpad.net/fglrx/+bug/1069199/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
