Public bug reported: The firefox-globalmenu regularly (3 times in just over an hour) crashes Firefox while I'm trying to work in a Google Doc. This affects word processing docs and spreadsheets. The crashes are seemingly random - I get them while editing text, scrolling the page, or performing an operation like refreshing a table of contents within a document.
Sample crash reports: https://crash-stats.mozilla.com/report/index/bp-4600c678-575d-4a12-af26-7ebe62130208 https://crash-stats.mozilla.com/report/index/bp-3c5752d1-af48-4abf-ab59-1e0052130208 https://crash-stats.mozilla.com/report/index/bp-24dfd44e-ef6e-42ae-a657-bec6e2130208 The signature in in Mozilla's crash DB is 'libglobalmenu.so@0xa772' This problem occurred in Firefox 18 on 12.10, and it remains in FF19 on 13.04 ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: firefox 19.0~b5+build1-0ubuntu1 ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6 Uname: Linux 3.8.0-4-generic x86_64 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False ApportVersion: 2.8-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steve 2237 F.... pulseaudio BuildID: 20130206204007 Channel: Unavailable Date: Fri Feb 8 14:40:41 2013 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationDate: Installed on 2010-09-17 (875 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1) IpRoute: default via 192.168.3.1 dev wlan0 proto static 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.3.0/24 dev wlan0 proto kernel scope link src 192.168.3.119 metric 9 MarkForUpload: True MostRecentCrashID: bp-4600c678-575d-4a12-af26-7ebe62130208 Plugins: iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla) Google Talk Plugin Video Accelerator - /opt/google/talkplugin/libnpgtpo3dautoplugin.so (google-talkplugin) Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin) Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so HP Virtual Rooms Plug-in - [HomeDir]/.mozilla/plugins/hpvirtualrooms-plugin.so PrefSources: prefs.js ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=19.0/20130206204007 (In use) RelatedPackageVersions: rhythmbox-mozilla 2.98-0ubuntu3 google-talkplugin 3.10.2.0-1 RfKill: 3: phy3: Wireless LAN Soft blocked: no Hard blocked: no RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: Upgraded to raring on 2013-01-25 (14 days ago) dmi.bios.date: 03/05/08 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP31.88Z.0070.B07.0803051658 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Mac-F4238BC8 dmi.board.vendor: Apple Inc. dmi.board.version: PVT dmi.chassis.asset.tag: Asset Tag# dmi.chassis.type: 2 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-F4238BC8 dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8: dmi.product.name: MacBookPro3,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring running-unity -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1119700 Title: Crash in libglobalmenu.so while accessing GDocs Status in “firefox” package in Ubuntu: New Bug description: The firefox-globalmenu regularly (3 times in just over an hour) crashes Firefox while I'm trying to work in a Google Doc. This affects word processing docs and spreadsheets. The crashes are seemingly random - I get them while editing text, scrolling the page, or performing an operation like refreshing a table of contents within a document. Sample crash reports: https://crash-stats.mozilla.com/report/index/bp-4600c678-575d-4a12-af26-7ebe62130208 https://crash-stats.mozilla.com/report/index/bp-3c5752d1-af48-4abf-ab59-1e0052130208 https://crash-stats.mozilla.com/report/index/bp-24dfd44e-ef6e-42ae-a657-bec6e2130208 The signature in in Mozilla's crash DB is 'libglobalmenu.so@0xa772' This problem occurred in Firefox 18 on 12.10, and it remains in FF19 on 13.04 ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: firefox 19.0~b5+build1-0ubuntu1 ProcVersionSignature: Ubuntu 3.8.0-4.8-generic 3.8.0-rc6 Uname: Linux 3.8.0-4-generic x86_64 NonfreeKernelModules: nvidia AddonCompatCheckDisabled: False ApportVersion: 2.8-0ubuntu4 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: steve 2237 F.... pulseaudio BuildID: 20130206204007 Channel: Unavailable Date: Fri Feb 8 14:40:41 2013 ForcedLayersAccel: False IfupdownConfig: auto lo iface lo inet loopback InstallationDate: Installed on 2010-09-17 (875 days ago) InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Beta amd64 (20100901.1) IpRoute: default via 192.168.3.1 dev wlan0 proto static 169.254.0.0/16 dev wlan0 scope link metric 1000 192.168.3.0/24 dev wlan0 proto kernel scope link src 192.168.3.119 metric 9 MarkForUpload: True MostRecentCrashID: bp-4600c678-575d-4a12-af26-7ebe62130208 Plugins: iTunes Application Detector - /usr/lib/mozilla/plugins/librhythmbox-itms-detection-plugin.so (rhythmbox-mozilla) Google Talk Plugin Video Accelerator - /opt/google/talkplugin/libnpgtpo3dautoplugin.so (google-talkplugin) Google Talk Plugin - /opt/google/talkplugin/libnpgoogletalk.so (google-talkplugin) Shockwave Flash - /usr/lib/mozilla/plugins/libflashplayer.so HP Virtual Rooms Plug-in - [HomeDir]/.mozilla/plugins/hpvirtualrooms-plugin.so PrefSources: prefs.js ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=19.0/20130206204007 (In use) RelatedPackageVersions: rhythmbox-mozilla 2.98-0ubuntu3 google-talkplugin 3.10.2.0-1 RfKill: 3: phy3: Wireless LAN Soft blocked: no Hard blocked: no RunningIncompatibleAddons: False SourcePackage: firefox UpgradeStatus: Upgraded to raring on 2013-01-25 (14 days ago) dmi.bios.date: 03/05/08 dmi.bios.vendor: Apple Inc. dmi.bios.version: MBP31.88Z.0070.B07.0803051658 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: Mac-F4238BC8 dmi.board.vendor: Apple Inc. dmi.board.version: PVT dmi.chassis.asset.tag: Asset Tag# dmi.chassis.type: 2 dmi.chassis.vendor: Apple Inc. dmi.chassis.version: Mac-F4238BC8 dmi.modalias: dmi:bvnAppleInc.:bvrMBP31.88Z.0070.B07.0803051658:bd03/05/08:svnAppleInc.:pnMacBookPro3,1:pvr1.0:rvnAppleInc.:rnMac-F4238BC8:rvrPVT:cvnAppleInc.:ct2:cvrMac-F4238BC8: dmi.product.name: MacBookPro3,1 dmi.product.version: 1.0 dmi.sys.vendor: Apple Inc. 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