[Desktop-packages] [Bug 1159704] Re: /usr/share/apport/apport-gpu-error-intel.py

2014-01-04 Thread Christopher M. Penalver
Sherby, thank you for reporting this and helping make Ubuntu better. However, 
your crash report is missing. Please follow these instructions to have apport 
report a new bug about your crash that can be dealt with by the automatic 
retracer. First, execute at a terminal:
cd /var/crash  sudo rm * ; sudo apt-get update  sudo apt-get -y upgrade  
sudo apt-get -y install xserver-xorg-core-dbg xserver-xorg-video-intel-dbg  
sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your 
/var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 
'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is 
the crash you would like to report. If you get an error that you aren't allowed 
to access this report you will have to file it with 'sudo ubuntu-bug 
/var/crash/_my_crash_report.crash'. If you run the command against the crash 
report and it does nothing, you may be affected by 
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to 
WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

Please follow https://help.ubuntu.com/community/DebuggingSystemCrash
when you file this crash report so the necessary information is
provided.

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: xorg (Ubuntu)
   Status: Confirmed = Invalid

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https://bugs.launchpad.net/bugs/1159704

Title:
  /usr/share/apport/apport-gpu-error-intel.py

Status in “xorg” package in Ubuntu:
  Invalid

Bug description:
  ubuntu 12.04 LTS
  Gnome shell

  A prompt to send a report to technical support is an endless cycle
  even after un-checking  enable automatic crash bug reports.

  I downloaded it today and have been using my computer to write a paper
  on LibreOffice. Besides this bug, there are no other problems with my
  computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.5.0-26.42~precise1-generic 3.5.7.6
  Uname: Linux 3.5.0-26-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  CompizPlugins: 
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  Date: Mon Mar 25 01:59:05 2013
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes,
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Device [1043:0116]
  InstallationMedia: Ubuntu 12.04.2 LTS Precise Pangolin - Release i386 
(20130213)
  MachineType: ASUSTeK Computer Inc. U46E
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic 
root=UUID=BC008F1B008EDBB0 loop=/hostname/disks/root.disk ro quiet splash 
vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/07/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U46E.206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: U46E
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrU46E.206:bd10/07/2011:svnASUSTeKComputerInc.:pnU46E:pvr1.0:rvnASUSTeKComputerInc.:rnU46E:rvr1.0:cvnASUSTeKComputerInc.:ct9:cvr1.0:
  dmi.product.name: U46E
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.
  version.compiz: compiz 1:0.9.7.12-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 

[Desktop-packages] [Bug 1159704] Re: /usr/share/apport/apport-gpu-error-intel.py

2013-03-31 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xorg (Ubuntu)
   Status: New = Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1159704

Title:
  /usr/share/apport/apport-gpu-error-intel.py

Status in “xorg” package in Ubuntu:
  Confirmed

Bug description:
  ubuntu 12.04 LTS
  Gnome shell

  A prompt to send a report to technical support is an endless cycle
  even after un-checking  enable automatic crash bug reports.

  I downloaded it today and have been using my computer to write a paper
  on LibreOffice. Besides this bug, there are no other problems with my
  computer.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: xorg 1:7.6+12ubuntu2
  ProcVersionSignature: Ubuntu 3.5.0-26.42~precise1-generic 3.5.7.6
  Uname: Linux 3.5.0-26-generic i686
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.0.1-0ubuntu17.1
  Architecture: i386
  CompizPlugins: 
[core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  Date: Mon Mar 25 01:59:05 2013
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes,
  GraphicsCard:
   Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0126] (rev 09) (prog-if 00 [VGA controller])
 Subsystem: ASUSTeK Computer Inc. Device [1043:0116]
  InstallationMedia: Ubuntu 12.04.2 LTS Precise Pangolin - Release i386 
(20130213)
  MachineType: ASUSTeK Computer Inc. U46E
  MarkForUpload: True
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-26-generic 
root=UUID=BC008F1B008EDBB0 loop=/hostname/disks/root.disk ro quiet splash 
vt.handoff=7
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/07/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: U46E.206
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: U46E
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrU46E.206:bd10/07/2011:svnASUSTeKComputerInc.:pnU46E:pvr1.0:rvnASUSTeKComputerInc.:rnU46E:rvr1.0:cvnASUSTeKComputerInc.:ct9:cvr1.0:
  dmi.product.name: U46E
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.
  version.compiz: compiz 1:0.9.7.12-0ubuntu1
  version.libdrm2: libdrm2 2.4.39-0ubuntu0.1
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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