[Desktop-packages] [Bug 1199460] Re: Printing a #10 envelope truncates return address
I inserted 3 spaces into the return address field on each line to work around it. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1199460 Title: Printing a #10 envelope truncates return address Status in cups package in Ubuntu: Confirmed Bug description: This bug was first reported by me to Freedesktop (bug 37733) because it only showed up when printing envelopes from LibreOffice writer. But we determined that it was apparently a bug in cups, not LibreOffice. Note: it is definitely not a problem with printer margins. In fact, I increased that setting, but it still truncated, only further from the edge. I believe the problem is that the printer needs to be set to a larger paper size for a #10 envelope; 9.5 inches vs 8.5. When I print to PDF, I can see both the envelope and the document, and the return address is truncated right about at the 8.5" edge of the document. I've printed to the same printer using Windows, and noticed that it sets the printer to "legal"; in fact, I sometimes got annoyed that it would stop and prompt me to "Load legal" on the printer, and I would need to press the continue button, whereupon it would print the envelope with no problems. Printing to a PDF file prints normally, so I think that means the actual printer needs to be set. The PDF file is the correct size, but even trying to print from it causes truncation unless it is printed to an 8.5 x 11 sheet of paper. I first discovered this problem a few years ago, I believe, but gave up trying to solve it. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: cups 1.5.3-0ubuntu8 ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46 Uname: Linux 3.2.0-49-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.3 Architecture: amd64 Date: Tue Jul 9 10:14:21 2013 InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.1) Lpstat: device for Deskjet-6940-series: dnssd://Deskjet%206940%20series%20%5B8D699B%5D._pdl-datastream._tcp.local/ MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: letter PpdFiles: Deskjet-6940-series: HP Deskjet 6940 Series, hpcups 3.12.2 ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-49-generic root=UUID=7dbc17ff-1769-46e6-9470-fe975fa71ed6 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/19/2007 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS M2A-VM ACPI BIOS Revision 1604 dmi.board.name: M2A-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: 1.XX dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2A-VMACPIBIOSRevision1604:bd12/19/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A-VM:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1199460/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1199460] Re: Printing a #10 envelope truncates return address
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: cups (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1199460 Title: Printing a #10 envelope truncates return address Status in cups package in Ubuntu: Confirmed Bug description: This bug was first reported by me to Freedesktop (bug 37733) because it only showed up when printing envelopes from LibreOffice writer. But we determined that it was apparently a bug in cups, not LibreOffice. Note: it is definitely not a problem with printer margins. In fact, I increased that setting, but it still truncated, only further from the edge. I believe the problem is that the printer needs to be set to a larger paper size for a #10 envelope; 9.5 inches vs 8.5. When I print to PDF, I can see both the envelope and the document, and the return address is truncated right about at the 8.5" edge of the document. I've printed to the same printer using Windows, and noticed that it sets the printer to "legal"; in fact, I sometimes got annoyed that it would stop and prompt me to "Load legal" on the printer, and I would need to press the continue button, whereupon it would print the envelope with no problems. Printing to a PDF file prints normally, so I think that means the actual printer needs to be set. The PDF file is the correct size, but even trying to print from it causes truncation unless it is printed to an 8.5 x 11 sheet of paper. I first discovered this problem a few years ago, I believe, but gave up trying to solve it. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: cups 1.5.3-0ubuntu8 ProcVersionSignature: Ubuntu 3.2.0-49.75-generic 3.2.46 Uname: Linux 3.2.0-49-generic x86_64 ApportVersion: 2.0.1-0ubuntu17.3 Architecture: amd64 Date: Tue Jul 9 10:14:21 2013 InstallationMedia: Ubuntu 12.04.1 LTS "Precise Pangolin" - Release amd64 (20120817.1) Lpstat: device for Deskjet-6940-series: dnssd://Deskjet%206940%20series%20%5B8D699B%5D._pdl-datastream._tcp.local/ MachineType: System manufacturer System Product Name MarkForUpload: True Papersize: letter PpdFiles: Deskjet-6940-series: HP Deskjet 6940 Series, hpcups 3.12.2 ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-49-generic root=UUID=7dbc17ff-1769-46e6-9470-fe975fa71ed6 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 12/19/2007 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS M2A-VM ACPI BIOS Revision 1604 dmi.board.name: M2A-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: 1.XX dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2A-VMACPIBIOSRevision1604:bd12/19/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnM2A-VM:rvr1.XX:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1199460/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
