[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Hi. I have Xerox WC 6015. I had problem with printing in acroread 9.5.5. I've installed ghostscript 9.16 from Ubuntu 15.10 and this solved my problem. I've installed: ghostscript_9.16-dfsg-0-0ubuntu3_amd64.deb libgs9_9.16-dfsg-0-0ubuntu3_amd64.deb libgs9-common_9.16-dfsg-0-0ubuntu3_all.deb https://launchpad.net/ubuntu/wily/amd64/libgs9-common/9.16~dfsg~0-0ubuntu3 https://launchpad.net/ubuntu/wily/amd64/libgs9/9.16~dfsg~0-0ubuntu3 https://launchpad.net/ubuntu/wily/amd64/ghostscript/9.16~dfsg~0-0ubuntu3 But this is workaround for Vivid. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in ghostscript package in Ubuntu: Fix Released Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Is there a workaround to this bug in 15.04? I use the print functionality in Adobe Reader 9 often and can not really wait until 15.10. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in ghostscript package in Ubuntu: Fix Released Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Wily is now shipping Ghostscript 9.16, closing the ghostscript task. ** Changed in: ghostscript (Ubuntu) Status: Triaged => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in ghostscript package in Ubuntu: Fix Released Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
** Changed in: ghostscript (Ubuntu) Importance: Medium => Low -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in ghostscript package in Ubuntu: Triaged Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
** Changed in: ghostscript (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in ghostscript package in Ubuntu: Triaged Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Opened new bug 1481134 for the evince crash. ** No longer affects: evince (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in ghostscript package in Ubuntu: Triaged Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
** Changed in: acroread (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to evince in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Invalid Status in cups package in Ubuntu: Invalid Status in evince package in Ubuntu: New Status in ghostscript package in Ubuntu: Triaged Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
I checked a stock Vivid with Ghostscript 9.15 now and calling gs appout errors. This problem does not occur any more with Ghostscript 9.16 as it will be used in Wily. Calling evince leads to a crash, meaning that evince cannot cope with Ghostscript erroring out, which is another bug. ** Also affects: evince (Ubuntu) Importance: Undecided Status: New ** Changed in: ghostscript (Ubuntu) Status: New => Triaged ** Changed in: cups (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Confirmed Status in cups package in Ubuntu: Invalid Status in evince package in Ubuntu: New Status in ghostscript package in Ubuntu: Triaged Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
According to comment #7 it seems that the PostScript file created by Adobe Reader (it does not send PDF files as print job data) makes evince (or perhaps some program called by it, like ghostscript) crash. A quick test on a system using Ghostscript 9.16 shows that no crash happened neither when opening the file via evince or by directly calling Ghostscript. Perhaps it is a problem in Ghostscript 9.15. ** Also affects: ghostscript (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Confirmed Status in cups package in Ubuntu: Confirmed Status in ghostscript package in Ubuntu: New Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Hi! I have the same problem with Ubuntu 15.04 and Adobe Reader 9.5.5. Former version Ubuntu 14.04 worked fine. My Samsung CLX-3170 tells me: "cups-ipp-conformance-failure-report". Standard PDF-Viewer works fine. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Confirmed Status in cups package in Ubuntu: Confirmed Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
** Changed in: cups (Ubuntu) Status: Incomplete => Confirmed ** Changed in: acroread (Ubuntu) Importance: Undecided => Medium ** Changed in: cups (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Confirmed Status in cups package in Ubuntu: Confirmed Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Hello, just to confirm that I have found the same bug in Ubuntu Gnome 15.04. Adobe 9.5.5 is working correctly in Ubuntu 14.04, 12.04, and SolydK/Debian8: all of them are 32 bit, so I think that using a 32bit version on a 64 bit distro is not relevant. I tried printing a file with two different printers, but with no luck. Printing through evince/Libreoffice is ok. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Confirmed Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: acroread (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: Confirmed Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Command output: chris@chris-laptop:~$ which lpr /usr/bin/lpr chris@chris-laptop:~$ apt-cache policy cups-bsd cups-bsd: Installed: 2.0.2-1ubuntu3 Candidate: 2.0.2-1ubuntu3 Version table: *** 2.0.2-1ubuntu3 0 500 http://gb.archive.ubuntu.com/ubuntu/ vivid/main amd64 Packages 100 /var/lib/dpkg/status Output attached as requested. This is reported by file as: chris@chris-laptop:~$ file ~/appout /home/chris/appout: PostScript document text conforming DSC level 3.1, Level 3 Note: Attempting to open this file with evince or evinve-previewer causes it to crash. ** Attachment added: "appout.zip" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1442877/+attachment/4404337/+files/appout.zip -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: New Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Do you have /usr/bin/lpr command part of the cups-bsd package installed on your system? Run the following commands on a terminal: which lpr apt-cache policy cups-bsd Also provide https://wiki.ubuntu.com/DebuggingPrintingProblems#Capturing_print_job_data to see whether the ouput of Adobe Reader is already broken. Thanks Pascal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: New Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
The output is as follows: Gtk-Message: Failed to load module "unity-gtk-module" (acroread:4463): Gtk-WARNING **: Unable to locate theme engine in module_path: "murrine", The FINAL commandLine being sent to the printer : lpr -P Brother-HL- 2070N-series -o EconoMode=off -o InputSlot=auto -o MediaType=plain -o PageRegion=A4 -o PageSize=A4 -o Resolution=1200x600dpi There is no error message and the Gtk-WARNING line is repeated many times. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: New Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
So with export ACRO_PRINT_DEBUG=1 you don't get an error? ** Also affects: acroread (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in acroread package in Ubuntu: New Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/acroread/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Followed these instructions, but they made no difference. Attached are two Wireshark traces of the communications with the printer. One shows unsuccessful output from Adobe Reader and the other successful output of the same document using Evince. I wonder whether the fact that Acrobat Reader is a 32-bit application on a 64-bit operation system might be relevant. ** Attachment added: "printer_output_wireshark_traces.zip" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1442877/+attachment/4387701/+files/printer_output_wireshark_traces.zip -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1442877] Re: Adobe Reader 9 (Acrobat) printing no longer works
Please follow the troubleshooting steps here: http://blogs.adobe.com/acroread/2009/06/08/printing_with_adobe_reader_the/ ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1442877 Title: Adobe Reader 9 (Acrobat) printing no longer works Status in cups package in Ubuntu: Incomplete Bug description: Printing documents using Adobe Reader 9 under Ubuntu 15.04 produces no output. The printer is activated, but no pages appear. This worked under 14.04 and 14.10. Also noted that the options to print the current page and to print specified pages are now disabled in the print dialogue box. Failing documents print successfully using evince. Other applications tried (e.g. LibreOffice) are not affected. This problem appears to be specific to Adobe Reader 9. Printer is a Brother HL-2070N. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: cups 2.0.2-1ubuntu3 ProcVersionSignature: Ubuntu 3.19.0-13.13-generic 3.19.3 Uname: Linux 3.19.0-13-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.17-0ubuntu2 Architecture: amd64 CupsErrorLog: E [11/Apr/2015:10:28:38 +0100] [Client 31] Returning IPP client-error-bad-request for Print-Job (ipp://localhost/printers/Brother-HL-2070N-series) from localhost CurrentDesktop: Unity Date: Sat Apr 11 10:34:55 2015 InstallationDate: Installed on 2012-10-20 (902 days ago) InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5) Lpstat: device for Brother-HL-2070N-series: lpd://cpiprint/BINARY_P1 MachineType: LENOVO 2958 Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother-HL-2070N-series.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother-HL-2070N-series.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-13-generic root=UUID=23f8da47-4d92-4878-950e-c31980589751 ro quiet splash vt.handoff=7 SourcePackage: cups UpgradeStatus: Upgraded to vivid on 2015-04-05 (5 days ago) dmi.bios.date: 01/18/2010 dmi.bios.vendor: LENOVO dmi.bios.version: 18CN42WW(V2.51) dmi.board.name: NITU1 dmi.board.vendor: LENOVO dmi.board.version: REFERENCE dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.modalias: dmi:bvnLENOVO:bvr18CN42WW(V2.51):bd01/18/2010:svnLENOVO:pn2958:pvrLenovoG550:rvnLENOVO:rnNITU1:rvrREFERENCE:cvnNoEnclosure:ct10:cvrN/A: dmi.product.name: 2958 dmi.product.version: Lenovo G550 dmi.sys.vendor: LENOVO mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T17:38:42.368282 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1442877/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
