Public bug reported: After upgrading to Vivid, my HP LaserJet M1212nf MFP would not work anymore, and trying to install the binary driver, as prompted by the HPLIP utility would fail. After fiddling for a good hour, I realized that the utility was failing to load the python modules for hplip:
#### $ gksu hp-plugin [ ... ] Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive............................... Error importing HPLIP modules. Is HPLIP installed? #### I changed to /usr/bin, and noticed that python was a symlink to python2.7; I temporarily made it be a symlink to python3.4, and I managed to install the proprietary plugin for my printer. However, other software would crash, so I reverted to have the symlink pointing to the old python2.7 location. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: hplip 3.15.2-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-15.15-lowlatency 3.19.3 Uname: Linux 3.19.0-15-lowlatency x86_64 ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 CurrentDesktop: Unity Date: Sun Apr 26 16:13:19 2015 Lpstat: device for HP_COLOR_LaserJet: hp:/net/HP_LaserJet_200_color_M251nw?zc=NPI6A3827 device for HP_LaserJet_Professional_M1212nf_MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4316YPR1a MachineType: Gigabyte Technology Co., Ltd. Z87-D3HP Papersize: letter PpdFiles: HP_COLOR_LaserJet: HP LaserJet 200 color M251 Postscript (recommended) HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.15.2, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-lowlatency root=UUID=edc6b677-0e99-4da6-83b8-12f019053f9f ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to vivid on 2014-04-12 (378 days ago) dmi.bios.date: 08/12/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F7 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z87-D3HP-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd08/12/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87-D3HP:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87-D3HP-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: Z87-D3HP dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: hplip (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug third-party-packages vivid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1448794 Title: hp-plugin needs /usr/bin/python to point to python3* Status in hplip package in Ubuntu: New Bug description: After upgrading to Vivid, my HP LaserJet M1212nf MFP would not work anymore, and trying to install the binary driver, as prompted by the HPLIP utility would fail. After fiddling for a good hour, I realized that the utility was failing to load the python modules for hplip: #### $ gksu hp-plugin [ ... ] Uncompressing HPLIP 3.15.2 Plugin Self Extracting Archive............................... Error importing HPLIP modules. Is HPLIP installed? #### I changed to /usr/bin, and noticed that python was a symlink to python2.7; I temporarily made it be a symlink to python3.4, and I managed to install the proprietary plugin for my printer. However, other software would crash, so I reverted to have the symlink pointing to the old python2.7 location. ProblemType: Bug DistroRelease: Ubuntu 15.04 Package: hplip 3.15.2-0ubuntu4 ProcVersionSignature: Ubuntu 3.19.0-15.15-lowlatency 3.19.3 Uname: Linux 3.19.0-15-lowlatency x86_64 ApportVersion: 2.17.2-0ubuntu1 Architecture: amd64 CurrentDesktop: Unity Date: Sun Apr 26 16:13:19 2015 Lpstat: device for HP_COLOR_LaserJet: hp:/net/HP_LaserJet_200_color_M251nw?zc=NPI6A3827 device for HP_LaserJet_Professional_M1212nf_MFP: hp:/usb/HP_LaserJet_Professional_M1212nf_MFP?serial=000000000QJ4316YPR1a MachineType: Gigabyte Technology Co., Ltd. Z87-D3HP Papersize: letter PpdFiles: HP_COLOR_LaserJet: HP LaserJet 200 color M251 Postscript (recommended) HP_LaserJet_Professional_M1212nf_MFP: HP LaserJet Professional m1212nf MFP, hpcups 3.15.2, requires proprietary plugin ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-lowlatency root=UUID=edc6b677-0e99-4da6-83b8-12f019053f9f ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to vivid on 2014-04-12 (378 days ago) dmi.bios.date: 08/12/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F7 dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: Z87-D3HP-CF dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF7:bd08/12/2014:svnGigabyteTechnologyCo.,Ltd.:pnZ87-D3HP:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rnZ87-D3HP-CF:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: Z87-D3HP dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1448794/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp