[Desktop-packages] [Bug 1549883] Re: System cannot get my laptop screen

2016-04-27 Thread Launchpad Bug Tracker
[Expired for xorg (Ubuntu) because there has been no activity for 60
days.]

** Changed in: xorg (Ubuntu)
   Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1549883

Title:
  System cannot get my laptop screen

Status in xorg package in Ubuntu:
  Expired

Bug description:
  I'm using Toshiba Satellite-S50-B 64 Bits Intel® Haswell Mobile Graphics Card 
Processor Intel® Core™ i7-4500U CPU @ 1.80GHz × 4  RAM Memory 8 Go laptop with 
Dual Boot EFI Windows 10 and Ubuntu 15.10 and the system cannot recognize my 
screen laptop.
  Also I'm newbee and the touchpad don't start. Why ? Unfortunately I'm using 
external Bluethoot mouse. Please help. Thanks in advance.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-31.36-generic 4.2.8-ckt4
  Uname: Linux 4.2.0-31-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Feb 25 19:05:24 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] 
(rev 09) (prog-if 00 [VGA controller])
 Subsystem: Toshiba America Info Systems Device [1179:f920]
 Subsystem: Toshiba America Info Systems Device [1179:f922]
  InstallationDate: Installed on 2015-01-18 (403 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: TOSHIBA SATELLITE S50-B
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-31-generic 
root=UUID=636ecf23-6c30-4e44-8b9a-bfbdbe7c9f04 ro drm.debug=0xe plymouth:debug 
init=/sbin/upstart
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.70
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.70:bd08/14/2014:svnTOSHIBA:pnSATELLITES50-B:pvrPSPQ6E-00Q008GR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE S50-B
  dmi.product.version: PSPQ6E-00Q008GR
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Feb 25 19:01:11 2016
  xserver.configfile: default
  xserver.errors: open /dev/dri/card0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id1096 
   vendor LGD
  xserver.version: 2:1.17.2-1ubuntu9.1

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[Desktop-packages] [Bug 1549883] Re: System cannot get my laptop screen

2016-02-27 Thread Christopher M. Penalver
Hadid, thank you for reporting this and helping make Ubuntu better.

As per
http://www.toshiba.fi/innovation/download_bios.jsp?LNG=17&service=ND an
update to your computer's buggy and outdated BIOS is available (2.00).
If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an 
apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement 
or not.
3) Please mark this report Status New. If it's not reproducible, please mark 
this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-2.00

** Changed in: xorg (Ubuntu)
   Importance: Undecided => Low

** Changed in: xorg (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1549883

Title:
  System cannot get my laptop screen

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  I'm using Toshiba Satellite-S50-B 64 Bits Intel® Haswell Mobile Graphics Card 
Processor Intel® Core™ i7-4500U CPU @ 1.80GHz × 4  RAM Memory 8 Go laptop with 
Dual Boot EFI Windows 10 and Ubuntu 15.10 and the system cannot recognize my 
screen laptop.
  Also I'm newbee and the touchpad don't start. Why ? Unfortunately I'm using 
external Bluethoot mouse. Please help. Thanks in advance.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-31.36-generic 4.2.8-ckt4
  Uname: Linux 4.2.0-31-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.19.1-0ubuntu5
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Thu Feb 25 19:05:24 2016
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroVariant: ubuntu
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] 
(rev 09) (prog-if 00 [VGA controller])
 Subsystem: Toshiba America Info Systems Device [1179:f920]
 Subsystem: Toshiba America Info Systems Device [1179:f922]
  InstallationDate: Installed on 2015-01-18 (403 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  MachineType: TOSHIBA SATELLITE S50-B
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-31-generic 
root=UUID=636ecf23-6c30-4e44-8b9a-bfbdbe7c9f04 ro drm.debug=0xe plymouth:debug 
init=/sbin/upstart
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/14/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.70
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Type2 - Board Product Name1
  dmi.board.vendor: Type2 - Board Vendor Name1
  dmi.board.version: Type2 - Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis ManuFacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: 
dmi:bvnINSYDECorp.:bvr1.70:bd08/14/2014:svnTOSHIBA:pnSATELLITES50-B:pvrPSPQ6E-00Q008GR:rvnType2-BoardVendorName1:rnType2-BoardProductName1:rvrType2-BoardVersion:cvnOEMChassisManuFacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE S50-B
  dmi.product.version: PSPQ6E-00Q008GR
  dmi.sys.vendor: TOSHIBA
  version.compiz: compiz 1:0.9.12.2+15.10.20151202-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 11.0.2-1ubuntu4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 11.0.2-1ubuntu4
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu9.1
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 
1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20150808-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.11-1ubuntu3
  xserver.bootTime: Thu Feb 25 19:01:11 2016
  xserver.configfile: default
  xserver.errors: open /dev/dri/card0: No such file or directory
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id1096 
   vendor LGD
  xserver.version: 2:1.17.2-1ubuntu9.1