[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Also affects on 22.04.2, been encountering this bug for the 2 years I've been having my Dell XPS 17. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Was getting the same problem on Ubuntu 20.04 on Dell Vostro 5401 (and on other distributions such as fedora on the same laptop). Have tried upgrading to Ubuntu 20.10 now. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Same problem here with Ubuntu 20.04. I have an Asus ZenBook Flip S (UX370UA). I tried two kernels: 5.6.11 and 5.4.2 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Same issue with Ubuntu 19.04 and Dell Latitude 5500. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
I have recently acquired an used Latitude model and I'm having the same issue on Ubuntu 18.04. This E6420 model has a trackpoint/pointing stick on it, which works fine, moving the cursor around, but the pad won't work for something between 30 seconds to over a minute. Everything else is running fine during that touchpad freeze. I still have not updated the BIOS. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
I went to Linux Mint 19(ubuntu 18.04) and got this bug now. I was using kernel 4.11 in mint 18 without problem. This look like a regression -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
I've also been having this problem since 16.04. Dell XPS 13" 2015, model L321X. The issue persists in Ubuntu 18.04 LTS, as well as Ubuntu Mint 18.04 LTS. Dell's support page indicates that this issue existed in 14.04, but disappeared in 15.04. This may be a regression. https://www.dell.com/community/Linux-General/UPDATE-Ubuntu-14-04 -Touchpad-Freezing-Fix-XPS-13-2015/td-p/4587485 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
These are the symptoms that I have. It happens since ubuntu 16.04 and it affects 2 laptops that I own. Laptop 1 is an asus zenbook core i5 and the other is lenovo B50-50 core i3. Both laptops are less than 1 year old. Anyhow when ubuntu starts sometimes (lets say 10% of the time) the touchpad does not work. I login without using the mouse. Then I go into sleep mode by pressing the power button and close the lid for a few seconds. When I re-open it, the screen comes back to life with the logon prompt and usually the touchpad is working again. Sometime I have to repeat this procedure a couple of times before it starts working - basically the way I see it this procedure forces the driver to re- initialise. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xorg (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
The bug continues to affect me. This Redhat (is it bad form to cite the competition) bug report seems related: https://bugzilla.redhat.com/show_bug.cgi?id=1188439 ** Bug watch added: Red Hat Bugzilla #1188439 https://bugzilla.redhat.com/show_bug.cgi?id=1188439 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: New Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
This bug has accelerated in severity recently. I am now getting touchpad freeze-ups on a regular basis, at least once per hour. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: New Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: New Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
I'm sorry -- I can't follow either of those pages. They're written beyond my capacity. ASIDE: I also have trouble with older kernels because the default partitioning by Dell made /boot too small. So I constantly need to apt-get remove old linux-image-'s to make room for new ones. So I probably do not have any older kernels on my computer. I am willing to do the experiment, but I will need more guidance, i.e., how to install and then how to boot an older kernel. Thank you very much. Best, Michael On Wed, Jul 6, 2016 at 8:53 AM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > mash, check https://help.ubuntu.com/community/Grub2 . > > If you don't have any, then use > https://wiki.ubuntu.com/Kernel/MainlineBuilds . > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1576844 > > Title: > Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions > -- Michael Ash, Chair, Department of Economics Professor of Economics and Public Policy University of Massachusetts Amherst Amherst, MA 01003 Email m...@econs.umass.edu Tel +1-413-545-4815 Twitter https://twitter.com/michaelaoash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+sour
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
mash, check https://help.ubuntu.com/community/Grub2 . If you don't have any, then use https://wiki.ubuntu.com/Kernel/MainlineBuilds . -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Chris, I'm willing but not sure how to "boot into an older kernel". Please advise. Best, Michael On Wed, Jul 6, 2016 at 3:12 AM, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > mash, to further root cause, could you please boot into an older kernel > from a prior install where this wasn't reproducible and advise to the > results? > > ** Tags added: regression-release > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1576844 > > Title: > Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions > -- Michael Ash, Chair, Department of Economics Professor of Economics and Public Policy University of Massachusetts Amherst Amherst, MA 01003 Email m...@econs.umass.edu Tel +1-413-545-4815 Twitter https://twitter.com/michaelaoash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
mash, to further root cause, could you please boot into an older kernel from a prior install where this wasn't reproducible and advise to the results? ** Tags added: regression-release -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Thank you and that's correct. This issue arrived for the first time with the upgrade to 16.04. Michael On Wednesday, July 6, 2016, Christopher M. Penalver < christopher.m.penal...@gmail.com> wrote: > mash, to clarify, did this issue not occur in a Ubuntu release prior to > 16.04? > > ** Changed in: xorg (Ubuntu) >Importance: Low => Medium > > ** Changed in: xorg (Ubuntu) >Status: New => Incomplete > > ** Tags removed: bios-outdated-a07 > ** Tags added: latest-bios-a07 > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1576844 > > Title: > Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions > -- Michael Ash, Chair, Economics Professor of Economics & Public Policy University of Massachusetts Amherst Amherst, MA 01003 Email m...@econs.umass.edu Tel +1-413-545-4815 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
mash, to clarify, did this issue not occur in a Ubuntu release prior to 16.04? ** Changed in: xorg (Ubuntu) Importance: Low => Medium ** Changed in: xorg (Ubuntu) Status: New => Incomplete ** Tags removed: bios-outdated-a07 ** Tags added: latest-bios-a07 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
>From /var/log/Xorg.0.log (EE) SynPS/2 Synaptics TouchPad: Read error 19 [ 12554.829] (II) config/udev: removing device SynPS/2 Synaptics TouchPad [ 12554.844] (II) UnloadModule: "synaptics" -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: New Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
No, the problem is not resolved. It seems as if the lock-ups are shorter, but it is still happening. ** Changed in: xorg (Ubuntu) Status: Invalid => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: New Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
On the advice of Chris Penalver (thank you, once again), I upgraded my Dell XPS 13 (9343) from BIOS A05 to BIOS A07 (see thread above for guidance on how to make the upgrade. I downloaded the new BIOS 9343_BIOS_Rev_A07.exe from http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=28M21 and followed the instructions above. The following command(s) report the BIOS and release date: sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date which are, after the upgrade: A07 11/11/2015 The new BIOS appears to have resolved the problem, or at least I've had no recurrences since making the BIOS upgrade Thank you. ** Changed in: xorg (Ubuntu) Status: Incomplete => New ** Changed in: xorg (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Invalid Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
mash, as per http://www.dell.com/support/home/us/en/19/product- support/product/xps-13-9343-laptop/drivers?os=biosa an update to your computer's buggy, insecure, and outdated BIOS is available (A07). When you update to this following https://help.ubuntu.com/community/BIOSUpdate how does this improve the situation? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. Also, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid. Thank you for your help. ** Tags added: bios-outdated-a07 ** Changed in: xorg (Ubuntu) Importance: High => Low ** Changed in: xorg (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Incomplete Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-pa
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Can I ask about progress on this bug? It has been marked Confirmed and High Importance. It has not been assigned. Please let me know if I can offer additional information -- I don't fully understand what happens at this point. Thank you very much. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Thank you very much for the update. I've had no luck with my investigations. Neither Xorg.0.log nor "xinput -test 11" yields anything that I can interpret. On Wed, Jun 15, 2016 at 12:44 AM, shashank mehra < shashankmehras...@gmail.com> wrote: > I know as much as is mentioned in the KB. The problem got worse enough > for me to experiment so I tried this even though it was for an older > version. Unfortunately you can ignore this workaround, the problem has > resurfaced. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1576844 > > Title: > Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions > -- Michael Ash, Chair, Department of Economics Professor of Economics and Public Policy University of Massachusetts Amherst Amherst, MA 01003 Email m...@econs.umass.edu Tel +1-413-545-4815 Twitter https://twitter.com/michaelaoash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
I know as much as is mentioned in the KB. The problem got worse enough for me to experiment so I tried this even though it was for an older version. Unfortunately you can ignore this workaround, the problem has resurfaced. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
Thank you very much, and I'd like to understand more before I try this. The downloaded files are: unzip -l factory-fix-for-dino_052215.zip Archive: factory-fix-for-dino_052215.zip Length DateTimeName - -- - 1814 2015-05-07 11:00 somerville-platform-dino_1_all.deb 224982 2015-05-22 12:58 synaptic-i2c-hid-3.13.0-32-backport-dkms_1.6.3_all.deb 2678 2015-05-07 11:00 workaround-native-backlight-trusty_10_all.deb 2978 2015-05-07 11:00 workaround-set-acpi-osi_1.3_all.deb - --- 232452 4 files One of these is labeled "trusty" -- will it work on xenial? What files will these replace? In summary, what do they do? Is it a problem that they are older than the xenial installation? Thank you very much. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
It seems the problem had existed before in Ubuntu 14.04 and Dell recommended using proprietary drivers for trackpad. Here is the Dell KB with the info: http://www.dell.com/support/article/us/en/19/SLN297219/EN Just to experiment I tried doing the same with my Ubuntu 16.04 and installed the drivers as instructed in the link. I haven't faced any issues yet (its been two days). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
The touchpad restart: sudo modprobe -r psmouse sudo modprobe psmouse does *not* work for this problem. In fact some of the touchpad continues to operate (click, drag while clicked, double-click, etc.) it's only basic moving the pointer that temporarily breaks). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: LANGUAGE=en_US PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5152 vendor SHP xserver.version: 2:1.18.3-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1576844/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1576844] Re: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly)
** Summary changed: - Trackpad freezes then eventually unfreezes (repeatedly) + Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) ** Description changed: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 - Several times yesterday and today (April 28-29, 2016) the trackpad on - the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, - etc.) have been fine but the pointer has been frozen in place. Then - after 1-3 minutes functionality returns. + Several times yesterday and today (April 28-29, 2016) the touchpad + (trackpad) on the Dell XPS 13 9343 has frozen. Other functions + (keyboard, screen, etc.) have been fine but the pointer has been frozen + in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: xorg 1:7.7+13ubuntu3 ProcVersionSignature: Ubuntu 4.4.0-22.38-generic 4.4.8 Uname: Linux 4.4.0-22-generic x86_64 NonfreeKernelModules: wl .tmp.unity_support_test.0: - + ApportVersion: 2.20.1-0ubuntu2 Architecture: amd64 BootLog: - + CompizPlugins: [core,composite,opengl,cube,rotate] CompositorRunning: None CurrentDesktop: GNOME-Flashback:Unity Date: Fri Apr 29 16:09:32 2016 DistUpgraded: 2016-04-27 15:53:13,798 DEBUG icon theme changed, re-reading DistroCodename: xenial DistroVariant: ubuntu DkmsStatus: - bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed - bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed + bcmwl, 6.30.223.248+bdcom, 4.2.0-36-generic, x86_64: installed + bcmwl, 6.30.223.248+bdcom, 4.4.0-22-generic, x86_64: installed ExtraDebuggingInterest: Yes, if not too technical GraphicsCard: - Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) -Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] + Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller]) + Subsystem: Dell Broadwell-U Integrated Graphics [1028:0665] InstallationDate: Installed on 2015-08-06 (267 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422) MachineType: Dell Inc. XPS 13 9343 ProcEnviron: - LANGUAGE=en_US - PATH=(custom, no user) - XDG_RUNTIME_DIR= - LANG=en_US.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_US + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=en_US.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-22-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7 SourcePackage: xorg UpgradeStatus: Upgraded to xenial on 2016-04-27 (2 days ago) dmi.bios.date: 07/14/2015 dmi.bios.vendor: Dell Inc. dmi.bios.version: A05 dmi.board.name: 0TM99H dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 9 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr: dmi.product.name: XPS 13 9343 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.12.2+16.04.20160415-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.67-1 version.libgl1-mesa-dri: libgl1-mesa-dri 11.2.0-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 11.2.0-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.18.3-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20160325-1ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2 xserver.bootTime: Wed Apr 27 15:54:22 2016 xserver.configfile: default xserver.logfile: /var/log/Xorg.0.log xserver.outputs: - product id5152 - vendor SHP + product id5152 + vendor SHP xserver.version: 2:1.18.3-1ubuntu2 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1576844 Title: Touchpad/Trackpad freezes then eventually unfreezes (repeatedly) Status in xorg package in Ubuntu: Confirmed Bug description: $ lsb_release -rd Description: Ubuntu 16.04 LTS Release: 16.04 Several times yesterday and today (April 28-29, 2016) the touchpad (trackpad) on the Dell XPS 13 9343 has frozen. Other functions (keyboard, screen, etc.) have been fine but the pointer has been frozen in place. Then after 1-3 minutes functionality returns. Thank you very much for your assistance and I'd be happy to provide more information. ProblemType: Bug Dist