[Desktop-packages] [Bug 1719143] Re: Unable to calibrate monitors through Gnome Control Center->Color in artful
NOK: 20.04, i1Display3: gnome-control-c[22782]: calibration failed with code 1: no sensor->get_sample workaround: using https://displaycal.net/ -> deb from 19.10 (no 20.04 up top now) selecting the profile ~/.local/share/icc/DELL U2711 #1 2020-06-09 23-26 2.2 F-S XYZLUT+MTX.icc -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1719143 Title: Unable to calibrate monitors through Gnome Control Center->Color in artful Status in gnome-control-center package in Ubuntu: Confirmed Bug description: Fresh install of Artful, using gnome-session to access vanilla GNOME session on Wayland (also tried on xorg). Attempting to calibrate monitors through Gnome Control Center->Devices->Color. All attempts ended at the point where I was asked to put the device onto the monitor, with the error: Calibration failed! An internal error occurred that could not be recovered. You can remove the calibration device. Syslog: Sep 24 12:19:31 desktop kernel: [ 262.849675] usb 3-6: new full-speed USB device number 7 using xhci_hcd Sep 24 12:19:32 desktop kernel: [ 262.990880] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:19:32 desktop kernel: [ 262.990882] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:19:32 desktop kernel: [ 262.990884] usb 3-6: Product: colormunki Sep 24 12:19:32 desktop kernel: [ 262.990885] usb 3-6: Manufacturer: X-Rite Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop gnome-shell[876]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) I attempted to fix the permissions error for /dev/dri/card0. Current permissions: rwh@desktop:~$ ls -l /dev/dri/card0 crw-rw+ 1 root video 226, 0 Sep 24 12:15 /dev/dri/card0 Tried adding my user to video group, which made no difference. Then made file world r/w: rwh@desktop:~$ sudo chmod o+rw /dev/dri/card0 Which fixed that problem. Now, in the calibrate wizard, on the second step (Display Type) I am offered three options (LCD, CRT, Projector) where I only saw LCD previously. However, the calibration step failed the same as before. Syslog: Sep 24 12:36:46 desktop kernel: [ 1298.430546] usb 3-6: new full-speed USB device number 12 using xhci_hcd Sep 24 12:36:46 desktop kernel: [ 1298.571756] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:36:46 desktop kernel: [ 1298.571759] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:36:46 desktop kernel: [ 1298.571760] usb 3-6: Product: colormunki Sep 24 12:36:46 desktop kernel: [ 1298.571762] usb 3-6: Manufacturer: X-Rite Sep 24 12:36:46 desktop pulseaudio[953]: message repeated 3 times: [ W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.] Sep 24 12:36:47 desktop gnome-control-c[5206]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:36:47 desktop gnome-control-c[5206]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:37:21 desktop dbus-daemon[4121]: Activating via systemd: service name='org.freedesktop.ColorHelper' unit='colord-session.service' Sep 24 12:37:21 desktop systemd[3601]: Starting Color management helper... Sep 24 12:37:21
[Desktop-packages] [Bug 1719143] Re: Unable to calibrate monitors through Gnome Control Center->Color in artful
@Carl-Eric, can you trigger it again? Could you add a 'journalctl -b 0' log from a session where you had the issue? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1719143 Title: Unable to calibrate monitors through Gnome Control Center->Color in artful Status in gnome-control-center package in Ubuntu: Confirmed Bug description: Fresh install of Artful, using gnome-session to access vanilla GNOME session on Wayland (also tried on xorg). Attempting to calibrate monitors through Gnome Control Center->Devices->Color. All attempts ended at the point where I was asked to put the device onto the monitor, with the error: Calibration failed! An internal error occurred that could not be recovered. You can remove the calibration device. Syslog: Sep 24 12:19:31 desktop kernel: [ 262.849675] usb 3-6: new full-speed USB device number 7 using xhci_hcd Sep 24 12:19:32 desktop kernel: [ 262.990880] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:19:32 desktop kernel: [ 262.990882] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:19:32 desktop kernel: [ 262.990884] usb 3-6: Product: colormunki Sep 24 12:19:32 desktop kernel: [ 262.990885] usb 3-6: Manufacturer: X-Rite Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop gnome-shell[876]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) I attempted to fix the permissions error for /dev/dri/card0. Current permissions: rwh@desktop:~$ ls -l /dev/dri/card0 crw-rw+ 1 root video 226, 0 Sep 24 12:15 /dev/dri/card0 Tried adding my user to video group, which made no difference. Then made file world r/w: rwh@desktop:~$ sudo chmod o+rw /dev/dri/card0 Which fixed that problem. Now, in the calibrate wizard, on the second step (Display Type) I am offered three options (LCD, CRT, Projector) where I only saw LCD previously. However, the calibration step failed the same as before. Syslog: Sep 24 12:36:46 desktop kernel: [ 1298.430546] usb 3-6: new full-speed USB device number 12 using xhci_hcd Sep 24 12:36:46 desktop kernel: [ 1298.571756] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:36:46 desktop kernel: [ 1298.571759] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:36:46 desktop kernel: [ 1298.571760] usb 3-6: Product: colormunki Sep 24 12:36:46 desktop kernel: [ 1298.571762] usb 3-6: Manufacturer: X-Rite Sep 24 12:36:46 desktop pulseaudio[953]: message repeated 3 times: [ W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.] Sep 24 12:36:47 desktop gnome-control-c[5206]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:36:47 desktop gnome-control-c[5206]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:37:21 desktop dbus-daemon[4121]: Activating via systemd: service name='org.freedesktop.ColorHelper' unit='colord-session.service' Sep 24 12:37:21 desktop systemd[3601]: Starting Color management helper... Sep 24 12:37:21 desktop dbus-daemon[4121]: Successfully activated service 'org.freedesktop.ColorHelper' Sep 24 12:37:21 desktop systemd[3601]: Started Color management helper. Sep
[Desktop-packages] [Bug 1719143] Re: Unable to calibrate monitors through Gnome Control Center->Color in artful
This happened to me just now on a fresh installation of 20.04. Exactly as reported - first attempt at calibration with a Spyder 3 fails, on the second attempt gnome-control-center crashes hard. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1719143 Title: Unable to calibrate monitors through Gnome Control Center->Color in artful Status in gnome-control-center package in Ubuntu: Confirmed Bug description: Fresh install of Artful, using gnome-session to access vanilla GNOME session on Wayland (also tried on xorg). Attempting to calibrate monitors through Gnome Control Center->Devices->Color. All attempts ended at the point where I was asked to put the device onto the monitor, with the error: Calibration failed! An internal error occurred that could not be recovered. You can remove the calibration device. Syslog: Sep 24 12:19:31 desktop kernel: [ 262.849675] usb 3-6: new full-speed USB device number 7 using xhci_hcd Sep 24 12:19:32 desktop kernel: [ 262.990880] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:19:32 desktop kernel: [ 262.990882] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:19:32 desktop kernel: [ 262.990884] usb 3-6: Product: colormunki Sep 24 12:19:32 desktop kernel: [ 262.990885] usb 3-6: Manufacturer: X-Rite Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop gnome-shell[876]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) I attempted to fix the permissions error for /dev/dri/card0. Current permissions: rwh@desktop:~$ ls -l /dev/dri/card0 crw-rw+ 1 root video 226, 0 Sep 24 12:15 /dev/dri/card0 Tried adding my user to video group, which made no difference. Then made file world r/w: rwh@desktop:~$ sudo chmod o+rw /dev/dri/card0 Which fixed that problem. Now, in the calibrate wizard, on the second step (Display Type) I am offered three options (LCD, CRT, Projector) where I only saw LCD previously. However, the calibration step failed the same as before. Syslog: Sep 24 12:36:46 desktop kernel: [ 1298.430546] usb 3-6: new full-speed USB device number 12 using xhci_hcd Sep 24 12:36:46 desktop kernel: [ 1298.571756] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:36:46 desktop kernel: [ 1298.571759] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:36:46 desktop kernel: [ 1298.571760] usb 3-6: Product: colormunki Sep 24 12:36:46 desktop kernel: [ 1298.571762] usb 3-6: Manufacturer: X-Rite Sep 24 12:36:46 desktop pulseaudio[953]: message repeated 3 times: [ W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.] Sep 24 12:36:47 desktop gnome-control-c[5206]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:36:47 desktop gnome-control-c[5206]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:37:21 desktop dbus-daemon[4121]: Activating via systemd: service name='org.freedesktop.ColorHelper' unit='colord-session.service' Sep 24 12:37:21 desktop systemd[3601]: Starting Color management helper... Sep 24 12:37:21 desktop dbus-daemon[4121]: Successfully activated service 'org.freedesktop.ColorHelper'
[Desktop-packages] [Bug 1719143] Re: Unable to calibrate monitors through Gnome Control Center->Color in artful
Thanks for your report. I confirm this error. On second try gnome-control-center crashes. ** Changed in: gnome-control-center (Ubuntu) Importance: Undecided => High ** Changed in: gnome-control-center (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1719143 Title: Unable to calibrate monitors through Gnome Control Center->Color in artful Status in gnome-control-center package in Ubuntu: Confirmed Bug description: Fresh install of Artful, using gnome-session to access vanilla GNOME session on Wayland (also tried on xorg). Attempting to calibrate monitors through Gnome Control Center->Devices->Color. All attempts ended at the point where I was asked to put the device onto the monitor, with the error: Calibration failed! An internal error occurred that could not be recovered. You can remove the calibration device. Syslog: Sep 24 12:19:31 desktop kernel: [ 262.849675] usb 3-6: new full-speed USB device number 7 using xhci_hcd Sep 24 12:19:32 desktop kernel: [ 262.990880] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:19:32 desktop kernel: [ 262.990882] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:19:32 desktop kernel: [ 262.990884] usb 3-6: Product: colormunki Sep 24 12:19:32 desktop kernel: [ 262.990885] usb 3-6: Manufacturer: X-Rite Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop gnome-shell[876]: drmModeSetCursor2 failed with (Permission denied), drawing cursor with OpenGL from now on Sep 24 12:19:32 desktop pulseaudio[953]: W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended. Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libEGL warning: wayland-egl: could not open /dev/dri/card0 (Permission denied) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: VA error: wayland: failed to open /dev/dri/card0: Permission denied (errno 13) Sep 24 12:19:32 desktop org.gnome.SettingsDaemon.Color.desktop[1000]: libva error: va_getDriverName() failed with unknown libva error,driver_name=(null) I attempted to fix the permissions error for /dev/dri/card0. Current permissions: rwh@desktop:~$ ls -l /dev/dri/card0 crw-rw+ 1 root video 226, 0 Sep 24 12:15 /dev/dri/card0 Tried adding my user to video group, which made no difference. Then made file world r/w: rwh@desktop:~$ sudo chmod o+rw /dev/dri/card0 Which fixed that problem. Now, in the calibrate wizard, on the second step (Display Type) I am offered three options (LCD, CRT, Projector) where I only saw LCD previously. However, the calibration step failed the same as before. Syslog: Sep 24 12:36:46 desktop kernel: [ 1298.430546] usb 3-6: new full-speed USB device number 12 using xhci_hcd Sep 24 12:36:46 desktop kernel: [ 1298.571756] usb 3-6: New USB device found, idVendor=0971, idProduct=2007 Sep 24 12:36:46 desktop kernel: [ 1298.571759] usb 3-6: New USB device strings: Mfr=1, Product=2, SerialNumber=0 Sep 24 12:36:46 desktop kernel: [ 1298.571760] usb 3-6: Product: colormunki Sep 24 12:36:46 desktop kernel: [ 1298.571762] usb 3-6: Manufacturer: X-Rite Sep 24 12:36:46 desktop pulseaudio[953]: message repeated 3 times: [ W: [pulseaudio] sink-input.c: Failed to create sink input: sink is suspended.] Sep 24 12:36:47 desktop gnome-control-c[5206]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Unable to initialize Clutter: Unable to initialize the Clutter backend: no available drivers found. Sep 24 12:36:47 desktop gnome-control-c[5201]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:36:47 desktop gnome-control-c[5206]: Error 71 (Protocol error) dispatching to Wayland display. Sep 24 12:37:21 desktop dbus-daemon[4121]: Activating via systemd: service name='org.freedesktop.ColorHelper' unit='colord-session.service' Sep 24 12:37:21 desktop systemd[3601]: Starting Color management helper... Sep 24 12:37:21 desktop dbus-daemon[4121]:
