[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
*** This bug is a duplicate of bug 1872564 *** https://bugs.launchpad.net/bugs/1872564 Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: apparmor (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in apparmor package in Ubuntu: Confirmed Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
*** This bug is a duplicate of bug 1872564 *** https://bugs.launchpad.net/bugs/1872564 ** This bug has been marked a duplicate of bug 1872564 /proc/sys/kernel/random/boot_id rule missing from abstractions/nameservice -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in apparmor package in Ubuntu: New Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
@Till, the boot_id issue is being tracked here: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1872564 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in apparmor package in Ubuntu: New Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Seems that some of the general AppArmor rules needs to get updated. Access to /proc/sys/kernel/random/boot_id seems to be needed now. ** Also affects: apparmor (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in apparmor package in Ubuntu: New Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apparmor/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Seems to be an issue with apparmor. Here is my output of 'journalctl -b 0': Mai 19 10:35:46 termy dbus-daemon[1076]: [system] Activating service name='org.opensuse.CupsPkHelper.Mechanism' requested by ':1.1031' (uid=1000 pid=226173 comm="/usr/bin/python3 /us> Mai 19 10:35:46 termy dbus-daemon[1076]: [system] Successfully activated service 'org.opensuse.CupsPkHelper.Mechanism' Mai 19 10:35:46 termy audit[213753]: AVC apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=213753 comm="cupsd" requested_mask="r> Mai 19 10:35:46 termy audit[213753]: AVC apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=213753 comm="cupsd" requested_mask="r> Mai 19 10:35:46 termy audit[213753]: AVC apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=213753 comm="cupsd" requested_mask="r> Mai 19 10:35:46 termy audit[213753]: AVC apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=213753 comm="cupsd" requested_mask="r> Mai 19 10:35:46 termy audit[213753]: AVC apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=213753 comm="cupsd" requested_mask="r> Mai 19 10:35:46 termy kernel: audit: type=1400 audit(1589877346.366:10344): apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=21> Mai 19 10:35:46 termy kernel: audit: type=1400 audit(1589877346.366:10345): apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=21> Mai 19 10:35:46 termy kernel: audit: type=1400 audit(1589877346.366:10346): apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=21> Mai 19 10:35:46 termy kernel: audit: type=1400 audit(1589877346.366:10347): apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=21> Mai 19 10:35:46 termy kernel: audit: type=1400 audit(1589877346.366:10348): apparmor="DENIED" operation="open" profile="/usr/sbin/cupsd" name="/proc/sys/kernel/random/boot_id" pid=21> Mai 19 10:35:46 termy kernel: usblp2: removed Mai 19 10:35:46 termy kernel: usblp 1-1.1.2:1.0: usblp2: USB Bidirectional printer dev 14 if 0 alt 0 proto 2 vid 0x04F9 pid 0x018C Mai 19 10:35:46 termy dbus-daemon[1745]: apparmor="DENIED" operation="dbus_method_call" bus="session" path="/org/gtk/Notifications" interface="org.gtk.Notifications" member="AddNoti> I don't see how not being able to add a printer is of 'Low' importance though. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Thank you for your bug report, could you take a screenshot of the dialog showing the issue and add a 'journalctl -b 0' log from the session after getting the bug? ** Package changed: ubuntu-settings (Ubuntu) => system-config-printer (Ubuntu) ** Changed in: system-config-printer (Ubuntu) Importance: Undecided => Low ** Changed in: system-config-printer (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to system-config-printer in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in system-config-printer package in Ubuntu: Incomplete Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/system-config-printer/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Still happening on 20.04. It get stuck while looking for drivers from database for my EPSON WF-2630. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-settings in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in ubuntu-settings package in Ubuntu: Confirmed Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-settings/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Still happening on 18.04 - slight difference - I can't get past the "Select Printer Driver" screen while "Loading drivers database..." and the swirling busy icon are up, so I don't have the printer at all. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-settings in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in ubuntu-settings package in Ubuntu: Confirmed Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-settings/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1721704] Re: Printer settings stuck on loading drivers database
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: ubuntu-settings (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-settings in Ubuntu. https://bugs.launchpad.net/bugs/1721704 Title: Printer settings stuck on loading drivers database Status in ubuntu-settings package in Ubuntu: Confirmed Bug description: 1) Description: Ubuntu Artful Aardvark (development branch) Release: 17.10 2) ubuntu-settings: Installed: 17.10.17 Candidate: 17.10.17 3) The printer configuration goes fine and I can print 4) Printer settings stuck on loading drivers database and finally no drivers list available. Only 'cancel' button active. Note: I'm trying to configure a Brother HL-2030 connected to Network through a FritzBox 7940 router. The printer works fine both on Fedora and macOS X systems. I opened 'System Settings', then select 'Devices' > 'Printers' > 'Add a Printer'. I entered the router address and the window shows me correctly a 'JetDirect-Printer' on 192.168.178.1. I selected the printer and pressed the 'Add' button, a window 'Select Printer Driver' appears and stuck with 'Loading drivers database...'. After about 2 minutes, stopped loading and remains blank. No drivers selection is available and I can only push the 'Cancel' button. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/ubuntu-settings/+bug/1721704/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
