[Desktop-packages] [Bug 1722533] Re: Gnome shell crashes on dual monitor lock screen

2017-12-09 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Gnome shell crashes on dual monitor lock screen

Status in gnome-shell package in Ubuntu:
  Expired

Bug description:
  I have a dual screen setup on my laptop. One is HIDPI and the other
  one is a classic external monitor over HDMI.

  I've setup my screens the way I like it and they work fine as long as
  the computer doesn't look himself due to inactivity.

  As soon as this happens, gnome crashes and I have to log back in -
  sometimes 3-4 times before getting back to my desktop but with all
  prograns and windows closed.

  Oct 10 09:24:44 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:44 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:45 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:46 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:47 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:48 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:49 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:50 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:51 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:51 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:51 christophev-laptop pkexec[4219]: pam_unix(polkit-1:session): 
session opened for user root by (uid=1000)
  Oct 10 09:24:51 christophev-laptop pkexec[4219]: pate: Executing command 
[USER=root] [TTY=unknown] [CWD=/home/pate] 
[COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 
1193]
  Oct 10 09:24:52 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:52 christophev-laptop pkexec[4225]: gdm: Error executing command 
as another user: Not authorized [USER=root] [TTY=unknown] [CWD=/var/lib/gdm3] 
[COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 
1110]
  Oct 10 09:24:52 christophev-laptop 
org.gnome.SettingsDaemon.Power.desktop[1123]: Error executing command as 
another user: Not authorized
  Oct 10 09:24:52 christophev-laptop 
org.gnome.SettingsDaemon.Power.desktop[1123]: This incident has been reported.
  Oct 10 09:24:52 christophev-laptop pkexec[4226]: pam_unix(polkit-1:session): 
session opened for user root by (uid=1000)
  Oct 10 09:24:52 christophev-laptop pkexec[4226]: pate: Executing command 
[USER=root] [TTY=unknown] [CWD=/home/pate] 
[COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 
1249]
  Oct 10 09:24:53 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:54 christophev-laptop kernel: gnome-shell[3920]: segfault at 8 
ip 7fae2eb67877 sp 7ffe5f1664d0 error 4 in 
libmutter-1.so.0.0.0[7fae2eabe000+141000]
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: (EE)
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: Fatal 
server error:
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: (EE) failed 
to read Wayland events: Broken pipe
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: (EE)
  Oct 10 09:24:54 christophev-laptop polkitd(authority=local)[807]: 
Unregistered Authentication Agent for unix-session:32 (system bus name :1.1152, 
object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale 
en_US.UTF-8) (disconnected from bus)

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1722533] Re: Gnome shell crashes on dual monitor lock screen

2017-10-10 Thread Daniel van Vugt
It appears that mutter is responsible for crashing your gnome-shell:

Oct 10 09:24:54 christophev-laptop kernel: gnome-shell[3920]: segfault
at 8 ip 7fae2eb67877 sp 7ffe5f1664d0 error 4 in
libmutter-1.so.0.0.0[7fae2eabe000+141000]

However in order to diagnose the problem further we will need a stack
trace. Please look in /var/crash for relevant crash files. And then
submit them using this command:

ubuntu-bug /var/crash/_my_crash_report.crash

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1722533

Title:
  Gnome shell crashes on dual monitor lock screen

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I have a dual screen setup on my laptop. One is HIDPI and the other
  one is a classic external monitor over HDMI.

  I've setup my screens the way I like it and they work fine as long as
  the computer doesn't look himself due to inactivity.

  As soon as this happens, gnome crashes and I have to log back in -
  sometimes 3-4 times before getting back to my desktop but with all
  prograns and windows closed.

  Oct 10 09:24:44 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:44 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:45 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:46 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:47 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:48 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:49 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:50 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:51 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:51 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:51 christophev-laptop pkexec[4219]: pam_unix(polkit-1:session): 
session opened for user root by (uid=1000)
  Oct 10 09:24:51 christophev-laptop pkexec[4219]: pate: Executing command 
[USER=root] [TTY=unknown] [CWD=/home/pate] 
[COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 
1193]
  Oct 10 09:24:52 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:52 christophev-laptop pkexec[4225]: gdm: Error executing command 
as another user: Not authorized [USER=root] [TTY=unknown] [CWD=/var/lib/gdm3] 
[COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 
1110]
  Oct 10 09:24:52 christophev-laptop 
org.gnome.SettingsDaemon.Power.desktop[1123]: Error executing command as 
another user: Not authorized
  Oct 10 09:24:52 christophev-laptop 
org.gnome.SettingsDaemon.Power.desktop[1123]: This incident has been reported.
  Oct 10 09:24:52 christophev-laptop pkexec[4226]: pam_unix(polkit-1:session): 
session opened for user root by (uid=1000)
  Oct 10 09:24:52 christophev-laptop pkexec[4226]: pate: Executing command 
[USER=root] [TTY=unknown] [CWD=/home/pate] 
[COMMAND=/usr/lib/gnome-settings-daemon/gsd-backlight-helper --set-brightness 
1249]
  Oct 10 09:24:53 christophev-laptop gnome-shell[3920]: clutter-actor.c:10050: 
Actor 'StWidget' tried to allocate a size of -1.00 x -1.00
  Oct 10 09:24:54 christophev-laptop kernel: gnome-shell[3920]: segfault at 8 
ip 7fae2eb67877 sp 7ffe5f1664d0 error 4 in 
libmutter-1.so.0.0.0[7fae2eabe000+141000]
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: (EE)
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: Fatal 
server error:
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: (EE) failed 
to read Wayland events: Broken pipe
  Oct 10 09:24:54 christophev-laptop org.gnome.Shell.desktop[3920]: (EE)
  Oct 10 09:24:54 christophev-laptop polkitd(authority=local)[807]: 
Unregistered Authentication Agent for unix-session:32 (system bus name :1.1152, 
object path /org/freedesktop/PolicyKit1/AuthenticationAgent, locale 
en_US.UTF-8) (disconnected from bus)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1722533/+subscriptions

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