[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
I tried many combinations of snd-hda-intel models and hdajackretask settings. The following fixed the problem in my Dell Latitude 7389 with Mint 19.3 and kernel 5.4.0. Now, when I plug my headset, I have two working mics (internal and headset) and the output changes to headphone. - /etc/modprobe.d/alsa-base.conf options snd-hda-intel model=dell-headset-multi - hdajackretask (Advanced override) Pin ID: 0x19 Connectivity: Jack Device: Microphone Jack detection: Not Present Channel group: 3 Channel (in group): Channel 24 & 25 Pin ID: 0x1a Connectivity: Not connected Pin ID: 0x21 Connectivity: Jack Device: Headphone Jack detection: Present Channel group: 3 Channel (in group): Channel 30 & 31 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
Would be worth reporting to upstream alsa https://www.alsa-project.org/wiki/Bug_Tracking -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
After many hours of tinkering around, I made the headset with microphone to be fully recognized and working on Dell Latitude 7389! The combination was to set pin 0x21 to "Headphones" as Jeff metioned using hdajackretask. Then, setting the ALSA config to model "alc256-asus-mic" adding "options snd-hda-intel model=alc256-asus-mic" to /etc/modeprobe /alsa-base.conf. Unfortunately, this brakes the internal mic support, which was previously working... Hope someone finds a way to make both things work at the same time. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
I can confirm this still occurs in Ubuntu 20.04 on my Dell Latitude 7389 (also using ALC3253). On a fresh install, the audio jack does not even recognize when a headset is connected at all. After following Jeff Conner suggestion on comment #5, it now recognizes them and sound output works as expected. However, mic of the headset is NOT working. I've tried a lot of combinations on hdajackretask unsucessfully. This is really a big issue for me, as headset usage is important on my daily work. I'm willing to help debbuging or anything to help make it work. Thank you! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
@Jeff Conner (aodhlaidir): Thanks a lot for that workaround! Did you (or anyone else) figure out how to get the audio jack to recognize a headset's microphone as well? I tried many combinations of overrides in HDAJackRetask, but nothing made headset mic work. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
I had a similar problem with my Dell Latitude 5289 using Ubuntu 17.10. After trying different things, I got it to work by using hdajackretask. I got a clue from norteo on this thread: https://askubuntu.com/questions/926590/headphone-not-working-on- ubuntu-17-04-dell-xps-15 To get it to work for my specific setup, I ran hdajackretask, checked the box to "show unconnected pins," selected "override" for pin 0x21, and set it to "Headphone." I did not override or adjust any of the other pins. I realize you're using a different version of Ubuntu, but I hope this might help you or someone else using a Dell Latitude 5289. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: Confirmed Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. I also tried 17.10 to no success. Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices
** Description changed: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built-in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success + I have also tried updating my kernel to 4.13.10, to no success. + Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI ** Description changed: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built-in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success I have also tried updating my kernel to 4.13.10, to no success. + I also tried 17.10 to no success. + Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subd
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices in Combo Jack
** Attachment added: "Alsa Mixer - No Headphone Option" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+attachment/4998029/+files/alsamixer.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: New Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] Subdevices: 1/1 Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] Subdevices: 1/1 Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1728093] Re: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices in Combo Jack
** Attachment added: "Pavucontrol Outputs - Cannot select Headphones" https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1728093/+attachment/4998030/+files/pavucontrol.png ** Description changed: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. + + I have installed gnome and gnome-shell, but it does not work in either + gnome or unity (I continue to use lightdm so that I can switch back and + forth). + + Neither Unity nor Gnome bring up any kind of "What Did You Plug In" + dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built-in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success Outputs: -- uname -sr Linux 4.10.0-37-generic -- aplay -l List of PLAYBACK Hardware Devices card 0: PCH [HDA Intel PCH], device 0: ALC3253 Analog [ALC3253 Analog] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + Subdevices: 1/1 + Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 3: HDMI 0 [HDMI 0] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + Subdevices: 1/1 + Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 7: HDMI 1 [HDMI 1] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + Subdevices: 1/1 + Subdevice #0: subdevice #0 card 0: PCH [HDA Intel PCH], device 8: HDMI 2 [HDMI 2] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + Subdevices: 1/1 + Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 0: USB Audio [USB Audio] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + Subdevices: 1/1 + Subdevice #0: subdevice #0 card 1: Audio [USB Audio], device 1: USB Audio [USB Audio #1] - Subdevices: 1/1 - Subdevice #0: subdevice #0 + Subdevices: 1/1 + Subdevice #0: subdevice #0 cat /proc/asound/car*/co* | grep Codec Codec: Realtek ALC3253 Codec: Intel Kabylake HDMI ** Summary changed: - [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices in Combo Jack + [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1728093 Title: [16.04, ALC3253] Dell Latitude 5289 Combo Jack Does Not Recognize Devices Status in alsa-driver package in Ubuntu: New Bug description: I have a fresh installation of Ubuntu 16.04 on a Dell Latitude 5289 Ultrabook that has a single 3.5mm jack for both input and output. This installation is in a dual-boot situation with Windows 10. This device has UEFI secure boot enabled. The combo jack works perfectly in Windows 10, however, when I plug in a headset or headphone of any kind, it does not register that anything has been plugged in. The laptop is connected to a Dell dock via USB-C, so there is also USB Audio (Output only) available on the dock, but that also does not work. It worked for one session yesterday on my dock at work, however it does not work at my dock that I have at home. The internal speakers and the microphone built into the lid work fine. The Combo jack also does not work disconnected from the dock. I have installed gnome and gnome-shell, but it does not work in either gnome or unity (I continue to use lightdm so that I can switch back and forth). Neither Unity nor Gnome bring up any kind of "What Did You Plug In" dialog. alsamixer does not have a headphone option as expected pavucontrol does not allow me to select "Headphones" under the Built- in Audio Analog Stereo Port I have attempted to tweak settings in hdajackretask to no success I have attempted to add: options snd_hda_intel model=dell-headset-multi(dell-headset-dock, generic, auto, headset-mic, etc) to no success Outputs: -- uname -sr Linux 4.
