[Desktop-packages] [Bug 1733318] Re: Displays -> Could not get screen information
[Expired for gnome-control-center (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-control-center (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1733318 Title: Displays -> Could not get screen information Status in gnome-control-center package in Ubuntu: Expired Bug description: After suffering a login-loop bug (which I fixed with "mv .Xauthority .Xauthority.bak") my screen settings disappeared. When I attempted to reset them I could no-longer access my Display Settings. Instead of my normal display settings I got: Could not get screen information ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-control-center 1:3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Mon Nov 20 12:07:14 2017 InstallationDate: Installed on 2017-04-17 (216 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to artful on 2017-10-23 (28 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1733318/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1733318] Re: Displays -> Could not get screen information
Steps to reproduce: - Navigate to: - System Settings... - Devices - Displays Expected behaviour - The display configuration options are shown Actual behaviour - The following message is shown: "Could not get screen information" If there's any additional system settings or logs you need let me know. I've noticed a whole host of problems since upgrading to 17.10. Most of them relating to graphical elements E.g. Dragging windows would sometimes cause my session to reboot. My Evolution mail client continually crashed (I had to uninstall it). Just this morning I encountered a new issue: https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/1733557 I've made no manual changes to an of the core settings/packages on Ubuntu (freshly installed 6 months ago). If there's any steps you'd like me to try, let me know. At this point I had resigned myself to reformatting my machine. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1733318 Title: Displays -> Could not get screen information Status in gnome-control-center package in Ubuntu: Incomplete Bug description: After suffering a login-loop bug (which I fixed with "mv .Xauthority .Xauthority.bak") my screen settings disappeared. When I attempted to reset them I could no-longer access my Display Settings. Instead of my normal display settings I got: Could not get screen information ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-control-center 1:3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Mon Nov 20 12:07:14 2017 InstallationDate: Installed on 2017-04-17 (216 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to artful on 2017-10-23 (28 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1733318/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1733318] Re: Displays -> Could not get screen information
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we cannot work on this bug because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem. We have instructions on debugging some types of problems at http://wiki.ubuntu.com/DebuggingProcedures. At a minimum, we need: 1. The specific steps or actions you took that caused you to encounter the problem. 2. The behavior you expected. 3. The behavior you actually encountered (in as much detail as possible). Thanks! ** Changed in: gnome-control-center (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-control-center (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1733318 Title: Displays -> Could not get screen information Status in gnome-control-center package in Ubuntu: Incomplete Bug description: After suffering a login-loop bug (which I fixed with "mv .Xauthority .Xauthority.bak") my screen settings disappeared. When I attempted to reset them I could no-longer access my Display Settings. Instead of my normal display settings I got: Could not get screen information ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-control-center 1:3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Mon Nov 20 12:07:14 2017 InstallationDate: Installed on 2017-04-17 (216 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to artful on 2017-10-23 (28 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1733318/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1733318] Re: Displays -> Could not get screen information
...I'm not sure if it's related, but I've just noticed that the Date/time is missing from the top bar -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-control-center in Ubuntu. https://bugs.launchpad.net/bugs/1733318 Title: Displays -> Could not get screen information Status in gnome-control-center package in Ubuntu: New Bug description: After suffering a login-loop bug (which I fixed with "mv .Xauthority .Xauthority.bak") my screen settings disappeared. When I attempted to reset them I could no-longer access my Display Settings. Instead of my normal display settings I got: Could not get screen information ProblemType: Bug DistroRelease: Ubuntu 17.10 Package: gnome-control-center 1:3.26.1-0ubuntu5 ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4 Uname: Linux 4.13.0-16-generic x86_64 ApportVersion: 2.20.7-0ubuntu3.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Mon Nov 20 12:07:14 2017 InstallationDate: Installed on 2017-04-17 (216 days ago) InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2) ProcEnviron: LANGUAGE=en_GB:en PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=en_GB.UTF-8 SHELL=/bin/bash SourcePackage: gnome-control-center UpgradeStatus: Upgraded to artful on 2017-10-23 (28 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1733318/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
