[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing
Thanks for the update, Scott. No need for additional testing. I will close the report now. Have a great day! :) G Closed per reporter’s feedback. ** Changed in: cups (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1743939 Title: Canon MF8380 Wireless Network Not Printing Status in cups package in Ubuntu: Invalid Bug description: A Canon MF8380CDW printer will not print any thing after upgrading to 17.10. I ran all the steps from this https://wiki.ubuntu.com/DebuggingPrintingProblems web site. I have attached a lot of log files. Not sure which one is needed. The printer did work back under 15.10 or 16.04 but took a lot to get it fixed to work then. I have tried to print from 18.04 and it has the same problem with this printer. myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300 C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ sudo /usr/lib/cups/backend/dnssd [sudo] password for myuseraccount: DEBUG: sent=0, count=0 DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"... DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"... DEBUG: sent=0, count=2 DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x 556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=20". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata= (nil), rdlen=0, flags=0, context=0x556cd4f95900) DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", rrclass=1, rrtype=16, r data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=10". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" "" DEBUG: sent=2, count=2 myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 192.168.1.100 network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v network ipp network https network ipps network http file cups-brf:/ network beh direct hp serial serial:/dev/ttyS0?baud=115200 network socket network lpd direct parallel:/dev/lp0 file cups-pdf:/ network bjnp direct hpfax
[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing
I could not run the command you sent. I guess close this bug report as I have upgraded to 18.04 and installed the newest Canon driver and it is working. My guess is the Canon driver made the biggest difference, it might be it works better with the newest cups driver. I printed two different PDF files and both printed just fine with no all black pages. Thank you I will help if you still wish to test. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1743939 Title: Canon MF8380 Wireless Network Not Printing Status in cups package in Ubuntu: Incomplete Bug description: A Canon MF8380CDW printer will not print any thing after upgrading to 17.10. I ran all the steps from this https://wiki.ubuntu.com/DebuggingPrintingProblems web site. I have attached a lot of log files. Not sure which one is needed. The printer did work back under 15.10 or 16.04 but took a lot to get it fixed to work then. I have tried to print from 18.04 and it has the same problem with this printer. myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300 C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ sudo /usr/lib/cups/backend/dnssd [sudo] password for myuseraccount: DEBUG: sent=0, count=0 DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"... DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"... DEBUG: sent=0, count=2 DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x 556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=20". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata= (nil), rdlen=0, flags=0, context=0x556cd4f95900) DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", rrclass=1, rrtype=16, r data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=10". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" "" DEBUG: sent=2, count=2 myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 192.168.1.100 network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v network ipp network https network ipps network
[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing
Yes it was fixed with new driver from Canon. I upgraded to 18.04 and one cups driver started printing black pages again. I just installed the new driver from Canon on 18.04 with the all the updates installed and it not printing black pages on PDF pages now. Not sure if the cups update or the Canon driver update fixed the problem, just glad it is working again. I can run any report you would like to get the information about my system that you would like. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1743939 Title: Canon MF8380 Wireless Network Not Printing Status in cups package in Ubuntu: Incomplete Bug description: A Canon MF8380CDW printer will not print any thing after upgrading to 17.10. I ran all the steps from this https://wiki.ubuntu.com/DebuggingPrintingProblems web site. I have attached a lot of log files. Not sure which one is needed. The printer did work back under 15.10 or 16.04 but took a lot to get it fixed to work then. I have tried to print from 18.04 and it has the same problem with this printer. myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300 C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ sudo /usr/lib/cups/backend/dnssd [sudo] password for myuseraccount: DEBUG: sent=0, count=0 DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"... DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"... DEBUG: sent=0, count=2 DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x 556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=20". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata= (nil), rdlen=0, flags=0, context=0x556cd4f95900) DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", rrclass=1, rrtype=16, r data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=10". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" "" DEBUG: sent=2, count=2 myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 192.168.1.100 network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v
[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing
Hello Scott, Thank you for submitting this bug and reporting a problem with cups. You made this bug report some time ago and Ubuntu and cups have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1743939 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and cups better. G ** Changed in: cups (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1743939 Title: Canon MF8380 Wireless Network Not Printing Status in cups package in Ubuntu: Incomplete Bug description: A Canon MF8380CDW printer will not print any thing after upgrading to 17.10. I ran all the steps from this https://wiki.ubuntu.com/DebuggingPrintingProblems web site. I have attached a lot of log files. Not sure which one is needed. The printer did work back under 15.10 or 16.04 but took a lot to get it fixed to work then. I have tried to print from 18.04 and it has the same problem with this printer. myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300 C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ sudo /usr/lib/cups/backend/dnssd [sudo] password for myuseraccount: DEBUG: sent=0, count=0 DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"... DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"... DEBUG: sent=0, count=2 DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x 556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=20". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata= (nil), rdlen=0, flags=0, context=0x556cd4f95900) DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", rrclass=1, rrtype=16, r data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=10". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" "" DEBUG: sent=2, count=2 myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 192.168.1.100
[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing
myuseraccount@myuseraccount-System-Product-Name:~$ ifconfig enp3s0: flags=4163mtu 1500 inet 192.168.1.66 netmask 255.255.255.0 broadcast 192.168.1.255 inet6 2600:1700:5270:9c00:180c:2f00:4a3d:95e0 prefixlen 64 scopeid 0x0 inet6 2600:1700:5270:9c00:87a4:1cae:bf0:552f prefixlen 64 scopeid 0x0 inet6 fe80::776:f004:4e65:db1d prefixlen 64 scopeid 0x20 ether 10:bf:48:b6:dd:3f txqueuelen 1000 (Ethernet) RX packets 49910 bytes 10437067 (10.4 MB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 11245 bytes 1359731 (1.3 MB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 lo: flags=73 mtu 65536 inet 127.0.0.1 netmask 255.0.0.0 inet6 ::1 prefixlen 128 scopeid 0x10 loop txqueuelen 1000 (Local Loopback) RX packets 912 bytes 87131 (87.1 KB) RX errors 0 dropped 0 overruns 0 frame 0 TX packets 912 bytes 87131 (87.1 KB) TX errors 0 dropped 0 overruns 0 carrier 0 collisions 0 myuseraccount@myuseraccount-System-Product-Name:~$ route Kernel IP routing table Destination Gateway Genmask Flags Metric RefUse Iface default homeportal 0.0.0.0 UG10000 enp3s0 link-local 0.0.0.0 255.255.0.0 U 1000 00 enp3s0 192.168.1.0 0.0.0.0 255.255.255.0 U 10000 enp3s0 myuseraccount@myuseraccount-System-Product-Name:~$ Unknown Withheld1k Unknown canceled at Wed 17 Jan 2018 04:43:41 PM CST "src = bidiCommon.c, line = 1200, err = 0Â¥nDEBUG2: prtMarkerSuppliesLevel.1.1 = 100" Canon_MF8300C_Series-77 Unknown Withheld1k Unknown canceled at Wed 17 Jan 2018 04:46:03 PM CST Canon_MF8300C_Series-78 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:16:46 PM CST Canon_MF8300C_Series-79 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:16:47 PM CST Canon_MF8300C_Series-80 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:20:46 PM CST Canon_MF8300C_Series-81 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:22:12 PM CST Canon_MF8300C_Series-82 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:23:54 PM CST Canon_MF8300C_Series-83 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:26:05 PM CST Canon_MF8300C_Series-84 Unknown Withheld1k 1 completed at Wed 17 Jan 2018 05:28:14 PM CST I have installed both drivers from canon 34-2 and 340 and still will not print. E [17/Jan/2018:00:10:34 -0600] Canon_MF8300C_Series: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:00:10:34 -0600] Canon_MF8300C_Series: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:00:10:34 -0600] Unknown: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:04:21:56 -0600] Canon_MF8300C_Series: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:04:21:56 -0600] Canon_MF8300C_Series: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:04:21:56 -0600] Unknown: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:04:42:40 -0600] Canon_MF8300C_Series: File \"/usr/lib/cups/filter/pstoufr2cpca\" not available: No such file or directory E [17/Jan/2018:04:42:40 -0600] [Job 69] Unable to start filter "pstoufr2cpca" - Success.
[Desktop-packages] [Bug 1743939] Re: Canon MF8380 Wireless Network Not Printing
Please edit or delete any data that is not important. I just posted the whole log file from several different commands. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/1743939 Title: Canon MF8380 Wireless Network Not Printing Status in cups package in Ubuntu: New Bug description: A Canon MF8380CDW printer will not print any thing after upgrading to 17.10. I ran all the steps from this https://wiki.ubuntu.com/DebuggingPrintingProblems web site. I have attached a lot of log files. Not sure which one is needed. The printer did work back under 15.10 or 16.04 but took a lot to get it fixed to work then. I have tried to print from 18.04 and it has the same problem with this printer. myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300 C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ sudo /usr/lib/cups/backend/dnssd [sudo] password for myuseraccount: DEBUG: sent=0, count=0 DEBUG: Querying "Canon\032MF8300C\032Series._printer._tcp.local"... DEBUG: Querying "Canon\032MF8300C\032Series._pdl-datastream._tcp.local"... DEBUG: sent=0, count=2 DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata=0x 556cd4f97854, rdlen=338, flags=5, context=0x556cd4f95900) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=20". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". DEBUG2: query_callback(browser=0x556cd4f96420, interfaceIndex=-1, protocol=-1, event=2, fullName="Canon\032MF8300C\032Series._printer._tcp.local", rrclass=1, rrtype=16, rdata= (nil), rdlen=0, flags=0, context=0x556cd4f95900) DEBUG2: query_callback(browser=0x556cd4f95aa0, interfaceIndex=2, protocol=0, event=0, fullName="Canon\032MF8300C\032Series._pdl-datastream._tcp.local", rrclass=1, rrtype=16, r data=0x556cd4f97a0c, rdlen=338, flags=5, context=0x556cd4f95780) DEBUG2: query_callback: "txtvers=1". DEBUG2: query_callback: "note=". DEBUG2: query_callback: "qtotal=1". DEBUG2: query_callback: "priority=10". DEBUG2: query_callback: "ty=Canon MF8300C Series". DEBUG2: query_callback: "product=(CNMF8300C Series)". DEBUG2: query_callback: "pdl=application/octet-stream". DEBUG2: query_callback: "adminurl=http://Canon0f2ec4.local/m_network_tcpip.html;. DEBUG2: query_callback: "usb_MFG=Canon". DEBUG2: query_callback: "usb_MDL=MF8300C Series". DEBUG2: query_callback: "Transparent=F". DEBUG2: query_callback: "Binary=F". DEBUG2: query_callback: "TBCP=F". DEBUG2: query_callback: "Color=T". DEBUG2: query_callback: "Copies=T". DEBUG2: query_callback: "Duplex=T". DEBUG2: query_callback: "PaperCustom=T". DEBUG2: query_callback: "Bind=F". DEBUG2: query_callback: "Collate=T". DEBUG2: query_callback: "Sort=T". DEBUG2: query_callback: "Staple=F". DEBUG2: query_callback: "Punch=0". DEBUG2: query_callback: "PaperMax=legal-A4". network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;" "" DEBUG: sent=2, count=2 myuseraccount@myuseraccount-System-Product-Name:~$ /usr/lib/cups/backend/snmp 192.168.1.100 network socket://192.168.1.100 "Canon MF8300C Series" "Canon MF8300C Series" "MFG:Canon;MDL:MF8300C Series;CLS:PRINTER;DES:Canon MF8300C Series;CID:;CMD:LIPSLX,CPCA;" "" myuseraccount@myuseraccount-System-Product-Name:~$ lpinfo -v network ipp network https network ipps network http file cups-brf:/ network beh direct hp serial serial:/dev/ttyS0?baud=115200 network socket network lpd direct parallel:/dev/lp0 file cups-pdf:/ network bjnp direct hpfax network dnssd://Canon%20MF8300C%20Series._pdl-datastream._tcp.local/ network