[Desktop-packages] [Bug 1755023] Re: Restore ignores what I type into the folder box
*** This bug is a duplicate of bug 1804744 *** https://bugs.launchpad.net/bugs/1804744 ** This bug has been marked a duplicate of bug 1804744 Restoring from new location does not find backup files -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1755023 Title: Restore ignores what I type into the folder box Status in Déjà Dup: Triaged Status in deja-dup package in Ubuntu: Triaged Bug description: I have my computer using Deja Dup to backup everything to a particular folder on a secondary drive. When I try to use Deja Dup to restore a backup from a different folder on that drive, it does not scan that folder. 1. Open Deja Dup and click the Restore... button. 2. In the Restore From Where? window, the Backup location is set to my external hard drive, and the Folder field is set to my current backup folder. From here, I try paths "a" and "b" below: 3a. Change the text in the Folder field to be the name of the folder containing my previous computer's backup, and click Forward. 4a. I am presented with a list of backups from my current backup folder, not from the other folder I tried to select. 3b. Change the Backup location field to Local Folder, and now click the Choose Folder... button that has appeared next to the Folder field. 4b. Browse to the mount point of my secondary drive, and select the backup folder that was used for my previous computer. Click OK, and then Forward. 5b. I am presented with the message "Restore Failed" "No backups to restore" I'm on Ubuntu 17.10 with deja-dup 36.3-0ubuntu0.1 and duplicity 0.7.12-1ubuntu1 I have attached deja-dup.gsettings to this bug report. I will add debug outputs in comments below. In those logs, it should be noted that my secondary drive is named "Octonary" and is mounted at "/media/paul/Octonary". My current backup folder is "/media/paul/Octonary/Ubuntu Backup 3", and the backup folder of my previous computer is "/media/paul/Octonary/Ubuntu Backup 2". To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1755023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1755023] Re: Restore ignores what I type into the folder box
I have exactly the same problem, on a clean install of Bionic/18.04 Desktop AMD64, with a locally-attached (USB) 2TB SATA hard drive which works perfectly AFAIK for all functions other than Deja Dup. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1755023 Title: Restore ignores what I type into the folder box Status in Déjà Dup: Triaged Status in deja-dup package in Ubuntu: Triaged Bug description: I have my computer using Deja Dup to backup everything to a particular folder on a secondary drive. When I try to use Deja Dup to restore a backup from a different folder on that drive, it does not scan that folder. 1. Open Deja Dup and click the Restore... button. 2. In the Restore From Where? window, the Backup location is set to my external hard drive, and the Folder field is set to my current backup folder. From here, I try paths "a" and "b" below: 3a. Change the text in the Folder field to be the name of the folder containing my previous computer's backup, and click Forward. 4a. I am presented with a list of backups from my current backup folder, not from the other folder I tried to select. 3b. Change the Backup location field to Local Folder, and now click the Choose Folder... button that has appeared next to the Folder field. 4b. Browse to the mount point of my secondary drive, and select the backup folder that was used for my previous computer. Click OK, and then Forward. 5b. I am presented with the message "Restore Failed" "No backups to restore" I'm on Ubuntu 17.10 with deja-dup 36.3-0ubuntu0.1 and duplicity 0.7.12-1ubuntu1 I have attached deja-dup.gsettings to this bug report. I will add debug outputs in comments below. In those logs, it should be noted that my secondary drive is named "Octonary" and is mounted at "/media/paul/Octonary". My current backup folder is "/media/paul/Octonary/Ubuntu Backup 3", and the backup folder of my previous computer is "/media/paul/Octonary/Ubuntu Backup 2". To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1755023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1755023] Re: Restore ignores what I type into the folder box
I finally figured out the trick to change the restore location in Deja Dup's settings before attempting to restore. The bug is indeed that Deja Dup ignores the location selection in the Restore dialog and always attempts to use the previously-configured setting. This is the cause of a bunch of 1-star GNOME Software reviews from people who just say "restore doesn't work." I'm guilty of leaving one of those myself, before figuring this out. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1755023 Title: Restore ignores what I type into the folder box Status in Déjà Dup: Triaged Status in deja-dup package in Ubuntu: Triaged Bug description: I have my computer using Deja Dup to backup everything to a particular folder on a secondary drive. When I try to use Deja Dup to restore a backup from a different folder on that drive, it does not scan that folder. 1. Open Deja Dup and click the Restore... button. 2. In the Restore From Where? window, the Backup location is set to my external hard drive, and the Folder field is set to my current backup folder. From here, I try paths "a" and "b" below: 3a. Change the text in the Folder field to be the name of the folder containing my previous computer's backup, and click Forward. 4a. I am presented with a list of backups from my current backup folder, not from the other folder I tried to select. 3b. Change the Backup location field to Local Folder, and now click the Choose Folder... button that has appeared next to the Folder field. 4b. Browse to the mount point of my secondary drive, and select the backup folder that was used for my previous computer. Click OK, and then Forward. 5b. I am presented with the message "Restore Failed" "No backups to restore" I'm on Ubuntu 17.10 with deja-dup 36.3-0ubuntu0.1 and duplicity 0.7.12-1ubuntu1 I have attached deja-dup.gsettings to this bug report. I will add debug outputs in comments below. In those logs, it should be noted that my secondary drive is named "Octonary" and is mounted at "/media/paul/Octonary". My current backup folder is "/media/paul/Octonary/Ubuntu Backup 3", and the backup folder of my previous computer is "/media/paul/Octonary/Ubuntu Backup 2". To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1755023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1755023] Re: Restore ignores what I type into the folder box
** Changed in: deja-dup (Ubuntu) Status: Confirmed => Triaged ** Changed in: deja-dup (Ubuntu) Importance: Undecided => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1755023 Title: Restore ignores what I type into the folder box Status in Déjà Dup: Triaged Status in deja-dup package in Ubuntu: Triaged Bug description: I have my computer using Deja Dup to backup everything to a particular folder on a secondary drive. When I try to use Deja Dup to restore a backup from a different folder on that drive, it does not scan that folder. 1. Open Deja Dup and click the Restore... button. 2. In the Restore From Where? window, the Backup location is set to my external hard drive, and the Folder field is set to my current backup folder. From here, I try paths "a" and "b" below: 3a. Change the text in the Folder field to be the name of the folder containing my previous computer's backup, and click Forward. 4a. I am presented with a list of backups from my current backup folder, not from the other folder I tried to select. 3b. Change the Backup location field to Local Folder, and now click the Choose Folder... button that has appeared next to the Folder field. 4b. Browse to the mount point of my secondary drive, and select the backup folder that was used for my previous computer. Click OK, and then Forward. 5b. I am presented with the message "Restore Failed" "No backups to restore" I'm on Ubuntu 17.10 with deja-dup 36.3-0ubuntu0.1 and duplicity 0.7.12-1ubuntu1 I have attached deja-dup.gsettings to this bug report. I will add debug outputs in comments below. In those logs, it should be noted that my secondary drive is named "Octonary" and is mounted at "/media/paul/Octonary". My current backup folder is "/media/paul/Octonary/Ubuntu Backup 3", and the backup folder of my previous computer is "/media/paul/Octonary/Ubuntu Backup 2". To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1755023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1755023] Re: Restore ignores what I type into the folder box
** Also affects: deja-dup (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1755023 Title: Restore ignores what I type into the folder box Status in Déjà Dup: Triaged Status in deja-dup package in Ubuntu: Triaged Bug description: I have my computer using Deja Dup to backup everything to a particular folder on a secondary drive. When I try to use Deja Dup to restore a backup from a different folder on that drive, it does not scan that folder. 1. Open Deja Dup and click the Restore... button. 2. In the Restore From Where? window, the Backup location is set to my external hard drive, and the Folder field is set to my current backup folder. From here, I try paths "a" and "b" below: 3a. Change the text in the Folder field to be the name of the folder containing my previous computer's backup, and click Forward. 4a. I am presented with a list of backups from my current backup folder, not from the other folder I tried to select. 3b. Change the Backup location field to Local Folder, and now click the Choose Folder... button that has appeared next to the Folder field. 4b. Browse to the mount point of my secondary drive, and select the backup folder that was used for my previous computer. Click OK, and then Forward. 5b. I am presented with the message "Restore Failed" "No backups to restore" I'm on Ubuntu 17.10 with deja-dup 36.3-0ubuntu0.1 and duplicity 0.7.12-1ubuntu1 I have attached deja-dup.gsettings to this bug report. I will add debug outputs in comments below. In those logs, it should be noted that my secondary drive is named "Octonary" and is mounted at "/media/paul/Octonary". My current backup folder is "/media/paul/Octonary/Ubuntu Backup 3", and the backup folder of my previous computer is "/media/paul/Octonary/Ubuntu Backup 2". To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1755023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1755023] Re: Restore ignores what I type into the folder box
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: deja-dup (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to deja-dup in Ubuntu. https://bugs.launchpad.net/bugs/1755023 Title: Restore ignores what I type into the folder box Status in Déjà Dup: Triaged Status in deja-dup package in Ubuntu: Triaged Bug description: I have my computer using Deja Dup to backup everything to a particular folder on a secondary drive. When I try to use Deja Dup to restore a backup from a different folder on that drive, it does not scan that folder. 1. Open Deja Dup and click the Restore... button. 2. In the Restore From Where? window, the Backup location is set to my external hard drive, and the Folder field is set to my current backup folder. From here, I try paths "a" and "b" below: 3a. Change the text in the Folder field to be the name of the folder containing my previous computer's backup, and click Forward. 4a. I am presented with a list of backups from my current backup folder, not from the other folder I tried to select. 3b. Change the Backup location field to Local Folder, and now click the Choose Folder... button that has appeared next to the Folder field. 4b. Browse to the mount point of my secondary drive, and select the backup folder that was used for my previous computer. Click OK, and then Forward. 5b. I am presented with the message "Restore Failed" "No backups to restore" I'm on Ubuntu 17.10 with deja-dup 36.3-0ubuntu0.1 and duplicity 0.7.12-1ubuntu1 I have attached deja-dup.gsettings to this bug report. I will add debug outputs in comments below. In those logs, it should be noted that my secondary drive is named "Octonary" and is mounted at "/media/paul/Octonary". My current backup folder is "/media/paul/Octonary/Ubuntu Backup 3", and the backup folder of my previous computer is "/media/paul/Octonary/Ubuntu Backup 2". To manage notifications about this bug go to: https://bugs.launchpad.net/deja-dup/+bug/1755023/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
