Re: [Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Please allow me to continue to use Ubuntu/Firefox in purchase situations and collect better data. None of the extensions I have would be likely to cause this by design, but there may be some accidental problem than arises and I will attempt to isolate it for you. Thanks again, Stan Erickson On Sat, Nov 10, 2018 at 3:00 PM Paul White <1759...@bugs.launchpad.net> wrote: > Hi Stan, the latest example is not something that is reproducible (or > not) without registering and attempting to make a purchase. In one of > your other bug reports you recognised that Firefox extensions had > perhaps caused some of your issues so I assume that you've disabled any > or adjusted the setting of any that you might be using when making these > purchases. Not sure how to proceed. > > ** Changed in: firefox (Ubuntu) >Status: Incomplete => New > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1759391 > > Title: > Another delicate failure with Ubuntu when trying to buy something > > Status in firefox package in Ubuntu: > New > > Bug description: > Ubuntu firefox returns an almost blank screen when trying to pay. The > exact website is > > https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals > > This website works perfectly with Windows 7. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 > ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 > Uname: Linux 4.4.0-116-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC2: s 1740 F pulseaudio >/dev/snd/controlC0: s 1740 F pulseaudio >/dev/snd/controlC1: s 1740 F pulseaudio > BuildID: 20180316021607 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue Mar 27 17:07:13 2018 > DefaultProfileExtensions: extensions.sqlite corrupt or missing > DefaultProfileIncompatibleExtensions: Unavailable (corrupt or > non-existant compatibility.ini or extensions.sqlite) > DefaultProfileLocales: extensions.sqlite corrupt or missing > DefaultProfilePlugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > DefaultProfilePrefSources: prefs.js > DefaultProfileThemes: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: ># interfaces(5) file used by ifup(8) and ifdown(8) >auto lo >iface lo inet loopback > InstallationDate: Installed on 2016-08-09 (595 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > IpRoute: >default via 192.168.1.254 dev wlp2s0 proto static metric 600 >169.254.0.0/16 dev wlp2s0 scope link metric 1000 >192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 > metric 600 > Profile0Extensions: extensions.sqlite corrupt or missing > Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile0Locales: extensions.sqlite corrupt or missing > Profile0Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile0PrefSources: prefs.js > Profile0Themes: extensions.sqlite corrupt or missing > Profile1Extensions: extensions.sqlite corrupt or missing > Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile1Locales: extensions.sqlite corrupt or missing > Profile1Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile1PrefSources: prefs.js > Profile1Themes: extensions.sqlite corrupt or missing > Profile2Extensions: extensions.sqlite corrupt or missing > Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile2Locales: extensions.sqlite corrupt or missing > Profile2Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile2PrefSources: prefs.js > Profile2Themes: extensions.sqlite corrupt or missing > Profile3Extensions: extensions.sqlite corrupt or missing > Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile3Locales: extensions.sqlite corrupt or missing > Profile3Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile3PrefSources: prefs.js > Profile3Themes: extensions.sqlite corrupt or missing > Profile4Extensions: extensions.sqlite corrupt or missing > Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile4Locales: extensions.sqlite corrupt or missing > Profile4Plugins: Shockwave Flash - > /usr/lib/
[Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Hi Stan, the latest example is not something that is reproducible (or not) without registering and attempting to make a purchase. In one of your other bug reports you recognised that Firefox extensions had perhaps caused some of your issues so I assume that you've disabled any or adjusted the setting of any that you might be using when making these purchases. Not sure how to proceed. ** Changed in: firefox (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1759391 Title: Another delicate failure with Ubuntu when trying to buy something Status in firefox package in Ubuntu: New Bug description: Ubuntu firefox returns an almost blank screen when trying to pay. The exact website is https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals This website works perfectly with Windows 7. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 Uname: Linux 4.4.0-116-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: s 1740 F pulseaudio /dev/snd/controlC0: s 1740 F pulseaudio /dev/snd/controlC1: s 1740 F pulseaudio BuildID: 20180316021607 Channel: Unavailable CurrentDesktop: Unity Date: Tue Mar 27 17:07:13 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-08-09 (595 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 metric 600 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile6PrefSources: prefs.js Profile6Th
Re: [Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Thank you for digging into this problem. I think it still exists, in Firefox 63. Yesterday I was trying to buy some auto parts from a classic car dealer (Larry's Thunderbirds and Mustangs) and the same phenomenon happened. I could log it, choose the parts, fill out the information on shipping and credit card, but then when I went to hit the final CONTINUE button, nothing happened. No notice, no failure dialog box, no nothing. I immediately went over to my MacAir, and did the identical purchase, not one iota of difference, and the final CONTINUE button worked instantly and completed my sale. I have no idea why. On this man's website, there are many CONTINUE buttons, and they all work under Ubuntu/firefox except the last one. On the MacAir, I used Safari. I am sorry I cannot provide any more detailed information, but that is why I called it a 'delicate problem'. Best wishes. Stan Erickson On Thu, Sep 6, 2018 at 6:50 PM Paul White <1759...@bugs.launchpad.net> wrote: > Stan, I've tested the link that you quoted and see exactly the same in > Firefox 62, Chrome 69 and Chromium 68. The menu seems to be fully > functional. I'll attach a screenshot. Is that what you see? Or do you > need to be logged in to the site in order to see the problem? > > ** Attachment added: "Screenshot using Firefox 62" > > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1759391/+attachment/5185814/+files/Screenshot%20from%202018-09-06%2023-30-24.png > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1759391 > > Title: > Another delicate failure with Ubuntu when trying to buy something > > Status in firefox package in Ubuntu: > New > > Bug description: > Ubuntu firefox returns an almost blank screen when trying to pay. The > exact website is > > https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals > > This website works perfectly with Windows 7. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 > ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 > Uname: Linux 4.4.0-116-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC2: s 1740 F pulseaudio >/dev/snd/controlC0: s 1740 F pulseaudio >/dev/snd/controlC1: s 1740 F pulseaudio > BuildID: 20180316021607 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue Mar 27 17:07:13 2018 > DefaultProfileExtensions: extensions.sqlite corrupt or missing > DefaultProfileIncompatibleExtensions: Unavailable (corrupt or > non-existant compatibility.ini or extensions.sqlite) > DefaultProfileLocales: extensions.sqlite corrupt or missing > DefaultProfilePlugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > DefaultProfilePrefSources: prefs.js > DefaultProfileThemes: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: ># interfaces(5) file used by ifup(8) and ifdown(8) >auto lo >iface lo inet loopback > InstallationDate: Installed on 2016-08-09 (595 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > IpRoute: >default via 192.168.1.254 dev wlp2s0 proto static metric 600 >169.254.0.0/16 dev wlp2s0 scope link metric 1000 >192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 > metric 600 > Profile0Extensions: extensions.sqlite corrupt or missing > Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile0Locales: extensions.sqlite corrupt or missing > Profile0Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile0PrefSources: prefs.js > Profile0Themes: extensions.sqlite corrupt or missing > Profile1Extensions: extensions.sqlite corrupt or missing > Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile1Locales: extensions.sqlite corrupt or missing > Profile1Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile1PrefSources: prefs.js > Profile1Themes: extensions.sqlite corrupt or missing > Profile2Extensions: extensions.sqlite corrupt or missing > Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile2Locales: extensions.sqlite corrupt or missing > Profile2Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile2PrefSources: prefs.js > Profile2Themes: extensions.sqlite corrupt or missing > Profile3Extensions: extensions.sqlite corrupt or missing > Profile3IncompatibleExtensions: U
[Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Hi Stan, you should now be using Firefox 63. Is this still an issue? ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1759391 Title: Another delicate failure with Ubuntu when trying to buy something Status in firefox package in Ubuntu: Incomplete Bug description: Ubuntu firefox returns an almost blank screen when trying to pay. The exact website is https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals This website works perfectly with Windows 7. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 Uname: Linux 4.4.0-116-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: s 1740 F pulseaudio /dev/snd/controlC0: s 1740 F pulseaudio /dev/snd/controlC1: s 1740 F pulseaudio BuildID: 20180316021607 Channel: Unavailable CurrentDesktop: Unity Date: Tue Mar 27 17:07:13 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-08-09 (595 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 metric 600 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile6PrefSources: prefs.js Profile6Themes: extensions.sqlite corrupt or missing Profile7Extensions: extensions.sqlite corrupt or missing Profile7IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile7Locales: extensions.sqlite corrupt or missing Profile7Plugins: Shockwave Flash - /us
Re: [Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
I'm sorry, but I didn't keep records of the other ones, except what I thought I wrote onto my original bug report, or other ones under my name. I"ll keep looking for new instances. Thanks for your diligence! Stan On Sun, Sep 9, 2018 at 9:30 AM Paul White <1759...@bugs.launchpad.net> wrote: > Stan, whether an upgrade to 18.04 solves the problem depends on where > the bug is, i.e. in Firefox or in Ubuntu. But I don't see any further > examples of the bug to test. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1759391 > > Title: > Another delicate failure with Ubuntu when trying to buy something > > Status in firefox package in Ubuntu: > New > > Bug description: > Ubuntu firefox returns an almost blank screen when trying to pay. The > exact website is > > https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals > > This website works perfectly with Windows 7. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 > ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 > Uname: Linux 4.4.0-116-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC2: s 1740 F pulseaudio >/dev/snd/controlC0: s 1740 F pulseaudio >/dev/snd/controlC1: s 1740 F pulseaudio > BuildID: 20180316021607 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue Mar 27 17:07:13 2018 > DefaultProfileExtensions: extensions.sqlite corrupt or missing > DefaultProfileIncompatibleExtensions: Unavailable (corrupt or > non-existant compatibility.ini or extensions.sqlite) > DefaultProfileLocales: extensions.sqlite corrupt or missing > DefaultProfilePlugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > DefaultProfilePrefSources: prefs.js > DefaultProfileThemes: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: ># interfaces(5) file used by ifup(8) and ifdown(8) >auto lo >iface lo inet loopback > InstallationDate: Installed on 2016-08-09 (595 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > IpRoute: >default via 192.168.1.254 dev wlp2s0 proto static metric 600 >169.254.0.0/16 dev wlp2s0 scope link metric 1000 >192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 > metric 600 > Profile0Extensions: extensions.sqlite corrupt or missing > Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile0Locales: extensions.sqlite corrupt or missing > Profile0Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile0PrefSources: prefs.js > Profile0Themes: extensions.sqlite corrupt or missing > Profile1Extensions: extensions.sqlite corrupt or missing > Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile1Locales: extensions.sqlite corrupt or missing > Profile1Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile1PrefSources: prefs.js > Profile1Themes: extensions.sqlite corrupt or missing > Profile2Extensions: extensions.sqlite corrupt or missing > Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile2Locales: extensions.sqlite corrupt or missing > Profile2Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile2PrefSources: prefs.js > Profile2Themes: extensions.sqlite corrupt or missing > Profile3Extensions: extensions.sqlite corrupt or missing > Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile3Locales: extensions.sqlite corrupt or missing > Profile3Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile3PrefSources: prefs.js > Profile3Themes: extensions.sqlite corrupt or missing > Profile4Extensions: extensions.sqlite corrupt or missing > Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile4Locales: extensions.sqlite corrupt or missing > Profile4Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile4PrefSources: prefs.js > Profile4Themes: extensions.sqlite corrupt or missing > Profile6Extensions: extensions.sqlite corrupt or missing > Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile6Locales: extensions.sqlite corrupt or mis
[Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Stan, whether an upgrade to 18.04 solves the problem depends on where the bug is, i.e. in Firefox or in Ubuntu. But I don't see any further examples of the bug to test. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1759391 Title: Another delicate failure with Ubuntu when trying to buy something Status in firefox package in Ubuntu: New Bug description: Ubuntu firefox returns an almost blank screen when trying to pay. The exact website is https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals This website works perfectly with Windows 7. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 Uname: Linux 4.4.0-116-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: s 1740 F pulseaudio /dev/snd/controlC0: s 1740 F pulseaudio /dev/snd/controlC1: s 1740 F pulseaudio BuildID: 20180316021607 Channel: Unavailable CurrentDesktop: Unity Date: Tue Mar 27 17:07:13 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-08-09 (595 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 metric 600 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile6PrefSources: prefs.js Profile6Themes: extensions.sqlite corrupt or missing Profile7Extensions: extensions.sqlite corrupt or missing Profile7IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile7Locales: extensions.sqlite corrupt or missing Profile7Plug
Re: [Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
I understand. However, I found the bug in other locations and added that to the bug notice in successive comments. Maybe one of them is sufficiently easily accessible so that the difficulties with RZD goe away. But do you think the update to 18.04 will have solved it incidentally? Thank you! On Fri, Sep 7, 2018 at 4:46 PM Paul White <1759...@bugs.launchpad.net> wrote: > Stan, I'm not going to attempt to fix the problem. I'm just trying to > clear out old untouched and now irrelevant bugs from Launchpad. I don't > doubt that there's an issue here but I can't see this progressing very > far if the error is on a web page that is not accessible to one or more > developers (Ubuntu or Mozilla) without them registering, making a > booking and then attempting to make a purchase just to see what the > problem is. I'm very sorry but I don't think I can help you with this. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1759391 > > Title: > Another delicate failure with Ubuntu when trying to buy something > > Status in firefox package in Ubuntu: > New > > Bug description: > Ubuntu firefox returns an almost blank screen when trying to pay. The > exact website is > > https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals > > This website works perfectly with Windows 7. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 > ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 > Uname: Linux 4.4.0-116-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC2: s 1740 F pulseaudio >/dev/snd/controlC0: s 1740 F pulseaudio >/dev/snd/controlC1: s 1740 F pulseaudio > BuildID: 20180316021607 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue Mar 27 17:07:13 2018 > DefaultProfileExtensions: extensions.sqlite corrupt or missing > DefaultProfileIncompatibleExtensions: Unavailable (corrupt or > non-existant compatibility.ini or extensions.sqlite) > DefaultProfileLocales: extensions.sqlite corrupt or missing > DefaultProfilePlugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > DefaultProfilePrefSources: prefs.js > DefaultProfileThemes: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: ># interfaces(5) file used by ifup(8) and ifdown(8) >auto lo >iface lo inet loopback > InstallationDate: Installed on 2016-08-09 (595 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > IpRoute: >default via 192.168.1.254 dev wlp2s0 proto static metric 600 >169.254.0.0/16 dev wlp2s0 scope link metric 1000 >192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 > metric 600 > Profile0Extensions: extensions.sqlite corrupt or missing > Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile0Locales: extensions.sqlite corrupt or missing > Profile0Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile0PrefSources: prefs.js > Profile0Themes: extensions.sqlite corrupt or missing > Profile1Extensions: extensions.sqlite corrupt or missing > Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile1Locales: extensions.sqlite corrupt or missing > Profile1Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile1PrefSources: prefs.js > Profile1Themes: extensions.sqlite corrupt or missing > Profile2Extensions: extensions.sqlite corrupt or missing > Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile2Locales: extensions.sqlite corrupt or missing > Profile2Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile2PrefSources: prefs.js > Profile2Themes: extensions.sqlite corrupt or missing > Profile3Extensions: extensions.sqlite corrupt or missing > Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile3Locales: extensions.sqlite corrupt or missing > Profile3Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile3PrefSources: prefs.js > Profile3Themes: extensions.sqlite corrupt or missing > Profile4Extensions: extensions.sqlite corrupt or missing > Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile4Locales: extensions.sqlite corrupt or missing > Profile4Plu
[Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Stan, I'm not going to attempt to fix the problem. I'm just trying to clear out old untouched and now irrelevant bugs from Launchpad. I don't doubt that there's an issue here but I can't see this progressing very far if the error is on a web page that is not accessible to one or more developers (Ubuntu or Mozilla) without them registering, making a booking and then attempting to make a purchase just to see what the problem is. I'm very sorry but I don't think I can help you with this. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1759391 Title: Another delicate failure with Ubuntu when trying to buy something Status in firefox package in Ubuntu: New Bug description: Ubuntu firefox returns an almost blank screen when trying to pay. The exact website is https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals This website works perfectly with Windows 7. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 Uname: Linux 4.4.0-116-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: s 1740 F pulseaudio /dev/snd/controlC0: s 1740 F pulseaudio /dev/snd/controlC1: s 1740 F pulseaudio BuildID: 20180316021607 Channel: Unavailable CurrentDesktop: Unity Date: Tue Mar 27 17:07:13 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-08-09 (595 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 metric 600 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profi
Re: [Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Hi, Paul, thank you for looking at the bug. It only appears after you have gone all the way through the process of picking a train, wagon, seats, registering and so on, when it is time to give your credit card number. I was always logged into the site when I got this far, as much as I can remember. I thought it was bizarre that they would have a website problem right when they were about to get your money, and it wasn't bizarre because the website has no problem, which I found out when I used Windows. Something bizarre was in the Ubuntu Firefox thing that prevented the payment section from responding to my clicks. Best wishes on a very delicate bug. On Thu, Sep 6, 2018 at 6:50 PM Paul White <1759...@bugs.launchpad.net> wrote: > Stan, I've tested the link that you quoted and see exactly the same in > Firefox 62, Chrome 69 and Chromium 68. The menu seems to be fully > functional. I'll attach a screenshot. Is that what you see? Or do you > need to be logged in to the site in order to see the problem? > > ** Attachment added: "Screenshot using Firefox 62" > > https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1759391/+attachment/5185814/+files/Screenshot%20from%202018-09-06%2023-30-24.png > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1759391 > > Title: > Another delicate failure with Ubuntu when trying to buy something > > Status in firefox package in Ubuntu: > New > > Bug description: > Ubuntu firefox returns an almost blank screen when trying to pay. The > exact website is > > https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals > > This website works perfectly with Windows 7. > > ProblemType: Bug > DistroRelease: Ubuntu 16.04 > Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 > ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 > Uname: Linux 4.4.0-116-generic x86_64 > AddonCompatCheckDisabled: False > ApportVersion: 2.20.1-0ubuntu2.15 > Architecture: amd64 > AudioDevicesInUse: >USERPID ACCESS COMMAND >/dev/snd/controlC2: s 1740 F pulseaudio >/dev/snd/controlC0: s 1740 F pulseaudio >/dev/snd/controlC1: s 1740 F pulseaudio > BuildID: 20180316021607 > Channel: Unavailable > CurrentDesktop: Unity > Date: Tue Mar 27 17:07:13 2018 > DefaultProfileExtensions: extensions.sqlite corrupt or missing > DefaultProfileIncompatibleExtensions: Unavailable (corrupt or > non-existant compatibility.ini or extensions.sqlite) > DefaultProfileLocales: extensions.sqlite corrupt or missing > DefaultProfilePlugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > DefaultProfilePrefSources: prefs.js > DefaultProfileThemes: extensions.sqlite corrupt or missing > ForcedLayersAccel: False > IfupdownConfig: ># interfaces(5) file used by ifup(8) and ifdown(8) >auto lo >iface lo inet loopback > InstallationDate: Installed on 2016-08-09 (595 days ago) > InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 > (20160719) > IpRoute: >default via 192.168.1.254 dev wlp2s0 proto static metric 600 >169.254.0.0/16 dev wlp2s0 scope link metric 1000 >192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 > metric 600 > Profile0Extensions: extensions.sqlite corrupt or missing > Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile0Locales: extensions.sqlite corrupt or missing > Profile0Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile0PrefSources: prefs.js > Profile0Themes: extensions.sqlite corrupt or missing > Profile1Extensions: extensions.sqlite corrupt or missing > Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile1Locales: extensions.sqlite corrupt or missing > Profile1Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile1PrefSources: prefs.js > Profile1Themes: extensions.sqlite corrupt or missing > Profile2Extensions: extensions.sqlite corrupt or missing > Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile2Locales: extensions.sqlite corrupt or missing > Profile2Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Profile2PrefSources: prefs.js > Profile2Themes: extensions.sqlite corrupt or missing > Profile3Extensions: extensions.sqlite corrupt or missing > Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant > compatibility.ini or extensions.sqlite) > Profile3Locales: extensions.sqlite corrupt or missing > Profile3Plugins: Shockwave Flash - > /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) > Pr
[Desktop-packages] [Bug 1759391] Re: Another delicate failure with Ubuntu when trying to buy something
Stan, I've tested the link that you quoted and see exactly the same in Firefox 62, Chrome 69 and Chromium 68. The menu seems to be fully functional. I'll attach a screenshot. Is that what you see? Or do you need to be logged in to the site in order to see the problem? ** Attachment added: "Screenshot using Firefox 62" https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1759391/+attachment/5185814/+files/Screenshot%20from%202018-09-06%2023-30-24.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1759391 Title: Another delicate failure with Ubuntu when trying to buy something Status in firefox package in Ubuntu: New Bug description: Ubuntu firefox returns an almost blank screen when trying to pay. The exact website is https://pass.rzd.ru/tickets/public/en?layer_name=e3-additionals This website works perfectly with Windows 7. ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: firefox 59.0.1+build1-0ubuntu0.16.04.1 ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98 Uname: Linux 4.4.0-116-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.1-0ubuntu2.15 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC2: s 1740 F pulseaudio /dev/snd/controlC0: s 1740 F pulseaudio /dev/snd/controlC1: s 1740 F pulseaudio BuildID: 20180316021607 Channel: Unavailable CurrentDesktop: Unity Date: Tue Mar 27 17:07:13 2018 DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePlugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) DefaultProfilePrefSources: prefs.js DefaultProfileThemes: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback InstallationDate: Installed on 2016-08-09 (595 days ago) InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719) IpRoute: default via 192.168.1.254 dev wlp2s0 proto static metric 600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.67 metric 600 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profile1Extensions: extensions.sqlite corrupt or missing Profile1IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile1Locales: extensions.sqlite corrupt or missing Profile1Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile1PrefSources: prefs.js Profile1Themes: extensions.sqlite corrupt or missing Profile2Extensions: extensions.sqlite corrupt or missing Profile2IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile2Locales: extensions.sqlite corrupt or missing Profile2Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile2PrefSources: prefs.js Profile2Themes: extensions.sqlite corrupt or missing Profile3Extensions: extensions.sqlite corrupt or missing Profile3IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile3Locales: extensions.sqlite corrupt or missing Profile3Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile3PrefSources: prefs.js Profile3Themes: extensions.sqlite corrupt or missing Profile4Extensions: extensions.sqlite corrupt or missing Profile4IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile4Locales: extensions.sqlite corrupt or missing Profile4Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile4PrefSources: prefs.js Profile4Themes: extensions.sqlite corrupt or missing Profile6Extensions: extensions.sqlite corrupt or missing Profile6IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile6Locales: extensions.sqlite corrupt or missing Profile6Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so (adobe-flashplugin) Profile6PrefSources: prefs.js Pr
