[Desktop-packages] [Bug 1762794] Re: Can't complete purchases in GNOME Software
*** This bug is a duplicate of bug 1547135 *** https://bugs.launchpad.net/bugs/1547135 I set up a new account and that worked, so it looks like a legacy account issue. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1762794 Title: Can't complete purchases in GNOME Software Status in gnome-software package in Ubuntu: Confirmed Bug description: (Using the PPA with the purchasing stuff in) With the release of a paid snap in the store I tried to buy it with GNOME Software starting on a fresh machine. Here's what happened: * I search for and found the kiosc snap * Clicking on the details showed that it was priced at 9.99 USD * I click on the snap and was asked if I was sure I wanted to buy * I was asked to login to the store * I didnt have any credit card information and so Firefox opened and took me to the page to add a credit card, which I did, and then closed firefox. * I switched back to G-S and clicked on the 9.99 button again * I received an email from the store confirming my purchase * However - the snap was not installed. Click the button more times didn't result in more purchases, nor did it install the snap. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1762794/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1762794] Re: Can't complete purchases in GNOME Software
*** This bug is a duplicate of bug 1547135 *** https://bugs.launchpad.net/bugs/1547135 I reproduced and fixed the issue, so I'll mark this as a duplicate of the main purchasing bug. ** This bug has been marked a duplicate of bug 1547135 Support purchasing software -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1762794 Title: Can't complete purchases in GNOME Software Status in gnome-software package in Ubuntu: Confirmed Bug description: (Using the PPA with the purchasing stuff in) With the release of a paid snap in the store I tried to buy it with GNOME Software starting on a fresh machine. Here's what happened: * I search for and found the kiosc snap * Clicking on the details showed that it was priced at 9.99 USD * I click on the snap and was asked if I was sure I wanted to buy * I was asked to login to the store * I didnt have any credit card information and so Firefox opened and took me to the page to add a credit card, which I did, and then closed firefox. * I switched back to G-S and clicked on the 9.99 button again * I received an email from the store confirming my purchase * However - the snap was not installed. Click the button more times didn't result in more purchases, nor did it install the snap. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1762794/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1762794] Re: Can't complete purchases in GNOME Software
It worked (kinda) for me from a fresh set up, so if it might unblock you in the meantime it's probably worth setting up another account and trying with a real card from the start. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1762794 Title: Can't complete purchases in GNOME Software Status in gnome-software package in Ubuntu: Confirmed Bug description: (Using the PPA with the purchasing stuff in) With the release of a paid snap in the store I tried to buy it with GNOME Software starting on a fresh machine. Here's what happened: * I search for and found the kiosc snap * Clicking on the details showed that it was priced at 9.99 USD * I click on the snap and was asked if I was sure I wanted to buy * I was asked to login to the store * I didnt have any credit card information and so Firefox opened and took me to the page to add a credit card, which I did, and then closed firefox. * I switched back to G-S and clicked on the 9.99 button again * I received an email from the store confirming my purchase * However - the snap was not installed. Click the button more times didn't result in more purchases, nor did it install the snap. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1762794/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1762794] Re: Can't complete purchases in GNOME Software
I'm currently having trouble getting past the buy stage - bug 1762265 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1762794 Title: Can't complete purchases in GNOME Software Status in gnome-software package in Ubuntu: Confirmed Bug description: (Using the PPA with the purchasing stuff in) With the release of a paid snap in the store I tried to buy it with GNOME Software starting on a fresh machine. Here's what happened: * I search for and found the kiosc snap * Clicking on the details showed that it was priced at 9.99 USD * I click on the snap and was asked if I was sure I wanted to buy * I was asked to login to the store * I didnt have any credit card information and so Firefox opened and took me to the page to add a credit card, which I did, and then closed firefox. * I switched back to G-S and clicked on the 9.99 button again * I received an email from the store confirming my purchase * However - the snap was not installed. Click the button more times didn't result in more purchases, nor did it install the snap. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1762794/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
