apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1785834/+attachment/5173862/+files/ProcCpuinfoMinimal.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1785834

Title:
  Screen randomly turns black minutes after successfully login with GDM

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  Hi, Daniel van Vugt asked me to fill a new bug for the problem I have
  after he replied me in this old problem with GDM.
  https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1705369

  First, I will show the basic configuration of my desktop computer:
  -Motherboard: ROG STRIX X370-F GAMING.
  -CPU: Ryzen 7 1700.
  -GPU: GTX 1050 2GB from MSI.
  -Sound: Xonar DSX with ALC1220 of the motherboard deactivated.

  Well, the problem I have ocurrs randomly and I saw it in Ubuntu 17.10
  and 18.04. In the prior version I get the typical “stopping user
  manager for uid” message, but in the most recent version I only see
  some information about storage I always see in the system boot,
  nothing apparently bad. I always use the official NVIDIA blob driver
  from the Proprietary GPU Drivers PPA, but the I also saw the bug in
  drivers provided by Ubuntu’s repositories.

  I used Linux Mint 19 for one month and I didn’t see the bug, so I
  think that origin is from Ubuntu’s stack. I suspect of two components
  and three possibilities:

  -GDM.
  -NVIDIA Prime.
  -Both combinanted.

  I’m trying a workaround setting nomodeset in the file
  “/etc/default/grub”. The line:

  -----
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash"
  -----

  Is now:

  -----
  GRUB_CMDLINE_LINUX_DEFAULT="quiet splash nomodeset"
  -----

  After modify the file I executed the “sudo update-grub” command.

  Until now I didn’t see the bug again, but it’s too early to make sure.
  If I don’t see the bug again in two months I will declare the bug
  solved for me, but this is not the "out of the box" behavior you
  expect from a system like Ubuntu.

  Sorry if my English is hard to understand.
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CurrentDesktop: communitheme:ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 18.04
  GsettingsChanges:
   b'org.gnome.shell' b'had-bluetooth-devices-setup' b'true'
   b'org.gnome.shell' b'favorite-apps' redacted by apport
   b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'"
  InstallationDate: Installed on 2018-07-26 (14 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 
(20180725)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: gnome-shell 3.28.2-0ubuntu0.18.04.1
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 4.15.0-30.32-generic 4.15.18
  Tags:  bionic
  Uname: Linux 4.15.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1785834/+subscriptions

-- 
Mailing list: https://launchpad.net/~desktop-packages
Post to     : desktop-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~desktop-packages
More help   : https://help.launchpad.net/ListHelp

Reply via email to