[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
This issue has been fixed on Ubuntu 21.04, given that an option to sign in on the Ubuntu One account was removed and now it is only possible to sign in to the Snap Store account (also Ubuntu One). ** Changed in: gnome-software (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: Invalid Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
This still affects Ubuntu 19.04 and 19.10. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: Confirmed Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
Actually the bug does effect disco. Noticed it again after a few app openings. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: Confirmed Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
Bug does not effect disco. I checked. As a workaround, you can download all the related packages from disco and the login issue will be resolved. Maybe the devs can find out what changed and backport it? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: Confirmed Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-software (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: Confirmed Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
And to add more information to this bug, there is no dialog informing me that the Ubuntu One account got disconnected, it just happens by itself. I have to keep logging in every time I start the system (I don't do it every time, because this has been happening for sometime now). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: New Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
Also, I don't know if this is important, but I have my Ubuntu Single Sign-On account connected to the system, I think that GNOME Software should use this to stay connected to Ubuntu One, instead of having to do that by itself. ** Attachment added: "Ubuntu Single Sign-On is connected" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+attachment/5212665/+files/Ubuntu%20Single%20Sign-On.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: New Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
After the system is restarted, the Ubuntu One account gets disconnected for no obvious reason. ** Attachment added: "Ubuntu One account disconnected" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+attachment/5212664/+files/Ubuntu%20One%20logged%20out.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: New Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
This is after getting logged in with the Ubuntu One account on Ubuntu Software. And yes, it is used for programs reviews. ** Attachment added: "Getting logged in before a restart" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+attachment/5212662/+files/Ubuntu%20One%20logged%20in.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: New Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1802982] Re: GNOME Software keeps logging out of the Ubuntu One account
Thank you for your bug report. Could you take a screenshot of the dialog you see and describe how you trigger it? The Ubuntu One account is only used for reviews I think? ** Changed in: gnome-software (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1802982 Title: GNOME Software keeps logging out of the Ubuntu One account Status in gnome-software package in Ubuntu: New Bug description: Every time I restart the system, my Ubuntu One account that is was connected to ubuntu Software keeps disconnected. This doesn't happen with the Snap account, only with the Ubuntu One account. Description: Ubuntu 18.10 Release: 18.10 gnome-software: Instalado: 3.30.2-0ubuntu8 Candidato: 3.30.2-0ubuntu8 Tabela de versão: *** 3.30.2-0ubuntu8 500 500 http://br.archive.ubuntu.com/ubuntu cosmic-updates/main amd64 Packages 100 /var/lib/dpkg/status 3.30.2-0ubuntu5 500 500 http://br.archive.ubuntu.com/ubuntu cosmic/main amd64 Packages To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1802982/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp