Public bug reported:
Printer is Canon iP7250, CUPS version is 2.2.10, Ubuntu 19.04
(2019-02-03 10:50).
In Printers panel, I can see it being present without the need to add it
- which is great.
But I don't see it as an option to print to in GTK print dialogue, I
can't select it as default printer from that Printers panel (that option
is there in the dropdown menu when I click the cogwheel - but it doesn't
seem to do anything - not even mark it as selected).
Clicking on Printing options I get a blank window with Test Page button
at the top - which doesn't seem to do anything.
Sometimes clicking on Printer details (when it's a second time?) crashes
the application.
After the crash it's no longer visible, but Add new printer restores it
- although it then says it searches for drivers and says it had failed
adding the printer.
When it doesn't crash, clicking on Printer details shows
"Address: Canon iP7200 series._ipp._tcp.local:631
Driver: Canon iP7200 Series"
Clicking in the screen on select from database, and selecting Canon
Pixma iP7250 CUPS+Gutenprint
Enables a normal Printing Options dialogue (i.e. not completely empty as
before) - but the test page still doesn't print. It's says the printers
state is stopped, and localhost:631 says the printer is pointing to
file:///dev/null
On 18.04 I can print to this printer fine after manually selecting this
getenprint driver or using
lp -d Canon_iP7200_series <file name>
Without the need for any drivers installation, however, the Printers panel
doesn't add it properly there either (in the automatic way). In this version of
Ubuntu, even the
lp -d Canon_iP7200_series <file name> command doesn't work (says lp: No such
file or directory)
Also driverless doesn't return anything (it says
ipp://411824000000.local:631/ipp/print on Ubuntu 18.04)
And lpstat -e only occasionally reports seeing the printer (it works
consistently on 18.04).
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-control-center 1:3.30.2-4ubuntu2
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu19
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 15 20:38:48 2019
ExecutablePath: /usr/bin/gnome-control-center
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
ProcEnviron:
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PATH=(custom, no user)
LANG=C.UTF-8
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
** Affects: gnome-control-center (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug disco third-party-packages
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https://bugs.launchpad.net/bugs/1816191
Title:
Printers partially recognizes network printer, but isn't able to even
print a test page
Status in gnome-control-center package in Ubuntu:
New
Bug description:
Printer is Canon iP7250, CUPS version is 2.2.10, Ubuntu 19.04
(2019-02-03 10:50).
In Printers panel, I can see it being present without the need to add
it - which is great.
But I don't see it as an option to print to in GTK print dialogue, I
can't select it as default printer from that Printers panel (that
option is there in the dropdown menu when I click the cogwheel - but
it doesn't seem to do anything - not even mark it as selected).
Clicking on Printing options I get a blank window with Test Page
button at the top - which doesn't seem to do anything.
Sometimes clicking on Printer details (when it's a second time?)
crashes the application.
After the crash it's no longer visible, but Add new printer restores
it - although it then says it searches for drivers and says it had
failed adding the printer.
When it doesn't crash, clicking on Printer details shows
"Address: Canon iP7200 series._ipp._tcp.local:631
Driver: Canon iP7200 Series"
Clicking in the screen on select from database, and selecting Canon
Pixma iP7250 CUPS+Gutenprint
Enables a normal Printing Options dialogue (i.e. not completely empty
as before) - but the test page still doesn't print. It's says the
printers state is stopped, and localhost:631 says the printer is
pointing to file:///dev/null
On 18.04 I can print to this printer fine after manually selecting
this getenprint driver or using
lp -d Canon_iP7200_series <file name>
Without the need for any drivers installation, however, the Printers panel
doesn't add it properly there either (in the automatic way). In this version of
Ubuntu, even the
lp -d Canon_iP7200_series <file name> command doesn't work (says lp: No such
file or directory)
Also driverless doesn't return anything (it says
ipp://411824000000.local:631/ipp/print on Ubuntu 18.04)
And lpstat -e only occasionally reports seeing the printer (it works
consistently on 18.04).
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: gnome-control-center 1:3.30.2-4ubuntu2
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic x86_64
ApportVersion: 2.20.10-0ubuntu19
Architecture: amd64
CasperVersion: 1.402
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 15 20:38:48 2019
ExecutablePath: /usr/bin/gnome-control-center
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190203)
ProcEnviron:
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
PATH=(custom, no user)
LANG=C.UTF-8
SourcePackage: gnome-control-center
UpgradeStatus: No upgrade log present (probably fresh install)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1816191/+subscriptions
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