Public bug reported:
Every time I play audio in my web browser I get what can only be described as a stutter or hiccup, its very random, so not really sure if its related to firefox or not. My system is a Acer aspire XC_-603 1tb hard drive 4 g ram the sound card and video card are integrated on the mother board so i cannot replace them. its really annoying any assistance is greatly appreciated I'm no expert so my knowledge is pretty raw ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: firefox 65.0+build2-0ubuntu0.18.10.1 ProcVersionSignature: Ubuntu 4.18.0-15.16-generic 4.18.20 Uname: Linux 4.18.0-15-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.10-0ubuntu13.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andrew 4295 F.... pulseaudio BuildID: 20190128173924 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 16:11:04 2019 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2019-02-09 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) IpRoute: default via 192.168.0.1 dev enp3s0 proto dhcp metric 100 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.0.0/24 dev enp3s0 proto kernel scope link src 192.168.0.8 metric 100 Locales: extensions.sqlite corrupt or missing Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=65.0/20190128173924 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/16/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P11-B1 dmi.board.name: Aspire XC-603 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-B1:bd06/16/2014:svnAcer:pnAspireXC-603:pvr:rvnAcer:rnAspireXC-603:rvr:cvnAcer:ct3:cvr: dmi.product.family: Acer Desktop dmi.product.name: Aspire XC-603 dmi.sys.vendor: Acer ** Affects: firefox (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug cosmic -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1816216 Title: audio stutter Status in firefox package in Ubuntu: New Bug description: Every time I play audio in my web browser I get what can only be described as a stutter or hiccup, its very random, so not really sure if its related to firefox or not. My system is a Acer aspire XC_-603 1tb hard drive 4 g ram the sound card and video card are integrated on the mother board so i cannot replace them. its really annoying any assistance is greatly appreciated I'm no expert so my knowledge is pretty raw ProblemType: Bug DistroRelease: Ubuntu 18.10 Package: firefox 65.0+build2-0ubuntu0.18.10.1 ProcVersionSignature: Ubuntu 4.18.0-15.16-generic 4.18.20 Uname: Linux 4.18.0-15-generic x86_64 AddonCompatCheckDisabled: False ApportVersion: 2.20.10-0ubuntu13.2 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: andrew 4295 F.... pulseaudio BuildID: 20190128173924 Channel: Unavailable CurrentDesktop: ubuntu:GNOME Date: Sat Feb 16 16:11:04 2019 Extensions: extensions.sqlite corrupt or missing ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) auto lo iface lo inet loopback IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) InstallationDate: Installed on 2019-02-09 (6 days ago) InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3) IpRoute: default via 192.168.0.1 dev enp3s0 proto dhcp metric 100 169.254.0.0/16 dev enp3s0 scope link metric 1000 192.168.0.0/24 dev enp3s0 proto kernel scope link src 192.168.0.8 metric 100 Locales: extensions.sqlite corrupt or missing Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so PrefSources: prefs.js ProcEnviron: LANGUAGE=en_AU:en PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_AU.UTF-8 SHELL=/bin/bash Profiles: Profile0 (Default) - LastVersion=65.0/20190128173924 (In use) RunningIncompatibleAddons: False SourcePackage: firefox Themes: extensions.sqlite corrupt or missing UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/16/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: P11-B1 dmi.board.name: Aspire XC-603 dmi.board.vendor: Acer dmi.chassis.type: 3 dmi.chassis.vendor: Acer dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP11-B1:bd06/16/2014:svnAcer:pnAspireXC-603:pvr:rvnAcer:rnAspireXC-603:rvr:cvnAcer:ct3:cvr: dmi.product.family: Acer Desktop dmi.product.name: Aspire XC-603 dmi.sys.vendor: Acer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1816216/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp