[Desktop-packages] [Bug 1824657] Re: GNOME shell crash
I also have problems with the GNOME desktop randomly crashing after upgrading to Ubuntu 19.04. Here is an output of /var/crash: rwxrwsrwt 2 root whoopsie 4096 Jul 18 13:25 . -rw--- 1 whoopsie whoopsie 37 Jul 18 13:25 _usr_lib_tracker_tracker-extract.1001.uploaded -rw--- 1 whoopsie whoopsie 37 Jul 18 13:25 _usr_share_hplip_uiscan.py.1001.uploaded -rw--- 1 whoopsie whoopsie 37 Jul 18 13:24 _usr_lib_xorg_Xorg.1001.uploaded -rw--- 1 whoopsie whoopsie 37 Jul 18 13:24 _usr_bin_nemo.1001.uploaded -rw--- 1 whoopsie whoopsie 37 Jul 18 13:24 _usr_share_terminator_terminator.1001.uploaded -rwxrwxrwx 1 root whoopsie0 Jul 18 13:03 .lock -rw-r- 1 watkec whoopsie 269182 Jul 16 17:24 _usr_share_terminator_terminator.1001.crash -rw-r--r-- 1 watkec whoopsie0 Jul 16 17:24 _usr_share_terminator_terminator.1001.upload -rw-r- 1 watkec whoopsie 22136200 Jul 16 14:22 _usr_share_hplip_uiscan.py.1001.crash -rw-r--r-- 1 watkec whoopsie0 Jul 16 14:22 _usr_share_hplip_uiscan.py.1001.upload -rw-r- 1 watkec whoopsie 4028361 Jul 16 13:50 _usr_lib_tracker_tracker-extract.1001.crash -rw-r--r-- 1 watkec whoopsie0 Jul 16 13:50 _usr_lib_tracker_tracker-extract.1001.upload -rw-r- 1 watkec whoopsie 12628223 Jul 15 15:34 _usr_lib_xorg_Xorg.1001.crash -rw-r--r-- 1 watkec whoopsie0 Jul 15 15:34 _usr_lib_xorg_Xorg.1001.upload -rw-r- 1 watkec whoopsie 44300035 Jul 15 14:48 _usr_bin_nemo.1001.crash -rw-r--r-- 1 watkec whoopsie0 Jul 15 14:48 _usr_bin_nemo.1001.upload drwxr-xr-x 16 root root 4096 May 21 14:28 .. Thanks for working on this. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1824657 Title: GNOME shell crash Status in gnome-shell package in Ubuntu: Expired Bug description: I was watching a video on youtube with the Chromium snap browser, suddenly the GNOME shell crashed, no possibility to click for Chromium or other closure, but I managed to access a tty4 session, by pressing the keys: ctrl + alt + f4. Using Ubuntu 19.04 from the beginning of development, first with KDE, after I install GNOME with the metapackage: sudo apt install ubuntu-desktop, eliminating any KDE package, until now I have had no problem. full update, proposed repository disabled. I attach the logs from the time I had the problem, about 10:50 pm, I started with the logs at 10:40 pm with this command: journalctl --since "2019-04-13 22:40:00" ( if it is wrong, let him know) From the logs I see many gnome-shell errors, but obviously I can't decipher them if it was the cause of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-shell 3.32.0+git20190410-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6 Uname: Linux 5.0.0-11-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 13 23:07:59 2019 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.shell' b'enabled-extensions' b"['move_cl...@jonathan.bluemosh.com', 'openweather-extens...@jenslody.de', 'sound-output-device-choo...@kgshank.net', 'apps-m...@gnome-shell-extensions.gcampax.github.com', 'applications_m...@rmy.pobox.com', 'gsconn...@andyholmes.github.io', 'move_cl...@rmy.pobox.com', 'desktop-icons@csoriano']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'enable-animations' b'false' InstallationDate: Installed on 2019-02-18 (53 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190130) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1824657/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1824657] Re: GNOME shell crash
[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1824657 Title: GNOME shell crash Status in gnome-shell package in Ubuntu: Expired Bug description: I was watching a video on youtube with the Chromium snap browser, suddenly the GNOME shell crashed, no possibility to click for Chromium or other closure, but I managed to access a tty4 session, by pressing the keys: ctrl + alt + f4. Using Ubuntu 19.04 from the beginning of development, first with KDE, after I install GNOME with the metapackage: sudo apt install ubuntu-desktop, eliminating any KDE package, until now I have had no problem. full update, proposed repository disabled. I attach the logs from the time I had the problem, about 10:50 pm, I started with the logs at 10:40 pm with this command: journalctl --since "2019-04-13 22:40:00" ( if it is wrong, let him know) From the logs I see many gnome-shell errors, but obviously I can't decipher them if it was the cause of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-shell 3.32.0+git20190410-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6 Uname: Linux 5.0.0-11-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 13 23:07:59 2019 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.shell' b'enabled-extensions' b"['move_cl...@jonathan.bluemosh.com', 'openweather-extens...@jenslody.de', 'sound-output-device-choo...@kgshank.net', 'apps-m...@gnome-shell-extensions.gcampax.github.com', 'applications_m...@rmy.pobox.com', 'gsconn...@andyholmes.github.io', 'move_cl...@rmy.pobox.com', 'desktop-icons@csoriano']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'enable-animations' b'false' InstallationDate: Installed on 2019-02-18 (53 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190130) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1824657/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1824657] Re: GNOME shell crash
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. 3. If step 2 also failed then apply the workaround from bug 994921, reboot, reproduce the crash, and retry step 1. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1824657 Title: GNOME shell crash Status in gnome-shell package in Ubuntu: Incomplete Bug description: I was watching a video on youtube with the Chromium snap browser, suddenly the GNOME shell crashed, no possibility to click for Chromium or other closure, but I managed to access a tty4 session, by pressing the keys: ctrl + alt + f4. Using Ubuntu 19.04 from the beginning of development, first with KDE, after I install GNOME with the metapackage: sudo apt install ubuntu-desktop, eliminating any KDE package, until now I have had no problem. full update, proposed repository disabled. I attach the logs from the time I had the problem, about 10:50 pm, I started with the logs at 10:40 pm with this command: journalctl --since "2019-04-13 22:40:00" ( if it is wrong, let him know) From the logs I see many gnome-shell errors, but obviously I can't decipher them if it was the cause of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-shell 3.32.0+git20190410-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6 Uname: Linux 5.0.0-11-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 13 23:07:59 2019 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.shell' b'enabled-extensions' b"['move_cl...@jonathan.bluemosh.com', 'openweather-extens...@jenslody.de', 'sound-output-device-choo...@kgshank.net', 'apps-m...@gnome-shell-extensions.gcampax.github.com', 'applications_m...@rmy.pobox.com', 'gsconn...@andyholmes.github.io', 'move_cl...@rmy.pobox.com', 'desktop-icons@csoriano']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'enable-animations' b'false' InstallationDate: Installed on 2019-02-18 (53 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190130) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1824657/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1824657] Re: GNOME shell crash
I put the logs also on pastebin, maybe they are more readable. https://paste.ubuntu.com/p/TPMDVJZgqJ/ -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1824657 Title: GNOME shell crash Status in gnome-shell package in Ubuntu: New Bug description: I was watching a video on youtube with the Chromium snap browser, suddenly the GNOME shell crashed, no possibility to click for Chromium or other closure, but I managed to access a tty4 session, by pressing the keys: ctrl + alt + f4. Using Ubuntu 19.04 from the beginning of development, first with KDE, after I install GNOME with the metapackage: sudo apt install ubuntu-desktop, eliminating any KDE package, until now I have had no problem. full update, proposed repository disabled. I attach the logs from the time I had the problem, about 10:50 pm, I started with the logs at 10:40 pm with this command: journalctl --since "2019-04-13 22:40:00" ( if it is wrong, let him know) From the logs I see many gnome-shell errors, but obviously I can't decipher them if it was the cause of the problem. ProblemType: Bug DistroRelease: Ubuntu 19.04 Package: gnome-shell 3.32.0+git20190410-1ubuntu1 ProcVersionSignature: Ubuntu 5.0.0-11.12-generic 5.0.6 Uname: Linux 5.0.0-11-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.10-0ubuntu27 Architecture: amd64 CurrentDesktop: ubuntu:GNOME Date: Sat Apr 13 23:07:59 2019 DisplayManager: gdm3 GsettingsChanges: b'org.gnome.shell' b'app-picker-view' b'uint32 1' b'org.gnome.shell' b'favorite-apps' redacted by apport b'org.gnome.shell' b'enabled-extensions' b"['move_cl...@jonathan.bluemosh.com', 'openweather-extens...@jenslody.de', 'sound-output-device-choo...@kgshank.net', 'apps-m...@gnome-shell-extensions.gcampax.github.com', 'applications_m...@rmy.pobox.com', 'gsconn...@andyholmes.github.io', 'move_cl...@rmy.pobox.com', 'desktop-icons@csoriano']" b'org.gnome.desktop.interface' b'gtk-im-module' b"'gtk-im-context-simple'" b'org.gnome.desktop.interface' b'enable-animations' b'false' InstallationDate: Installed on 2019-02-18 (53 days ago) InstallationMedia: Kubuntu 19.04 "Disco Dingo" - Alpha amd64 (20190130) ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR= LANG=it_IT.UTF-8 SHELL=/bin/bash SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1824657/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
