[Desktop-packages] [Bug 1865975] Re: Blank 'Updates' screen
[Expired for gnome-software (Ubuntu) because there has been no activity for 60 days.] ** Changed in: gnome-software (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1865975 Title: Blank 'Updates' screen Status in gnome-software package in Ubuntu: Expired Bug description: The software updater keeps interrupting me with "updates available" and then shows me a blank screen. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-software 3.30.6-2ubuntu10.19.10.0 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Wed Mar 4 06:40:21 2020 EcryptfsInUse: Yes InstallationDate: Installed on 2012-03-23 (2902 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) InstalledPlugins: gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0 gnome-software-plugin-snap3.30.6-2ubuntu10.19.10.0 SourcePackage: gnome-software UpgradeStatus: Upgraded to eoan on 2019-11-07 (117 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1865975/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1865975] Re: Blank 'Updates' screen
Hi! Attached is the log of when it happened again. ** Attachment added: "log.txt" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1865975/+attachment/5340338/+files/log.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1865975 Title: Blank 'Updates' screen Status in gnome-software package in Ubuntu: Incomplete Bug description: The software updater keeps interrupting me with "updates available" and then shows me a blank screen. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-software 3.30.6-2ubuntu10.19.10.0 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Wed Mar 4 06:40:21 2020 EcryptfsInUse: Yes InstallationDate: Installed on 2012-03-23 (2902 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) InstalledPlugins: gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0 gnome-software-plugin-snap3.30.6-2ubuntu10.19.10.0 SourcePackage: gnome-software UpgradeStatus: Upgraded to eoan on 2019-11-07 (117 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1865975/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1865975] Re: Blank 'Updates' screen
It showed an error message this time around - attached screenshot. ** Attachment added: "Selection_211.png" https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1865975/+attachment/5340339/+files/Selection_211.png -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1865975 Title: Blank 'Updates' screen Status in gnome-software package in Ubuntu: Incomplete Bug description: The software updater keeps interrupting me with "updates available" and then shows me a blank screen. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-software 3.30.6-2ubuntu10.19.10.0 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Wed Mar 4 06:40:21 2020 EcryptfsInUse: Yes InstallationDate: Installed on 2012-03-23 (2902 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) InstalledPlugins: gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0 gnome-software-plugin-snap3.30.6-2ubuntu10.19.10.0 SourcePackage: gnome-software UpgradeStatus: Upgraded to eoan on 2019-11-07 (117 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1865975/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1865975] Re: Blank 'Updates' screen
Thank you for your bug report. How does it interrupt you and how often? Could you add a 'journalctl -b 0' log after seeing the issue? ** Changed in: gnome-software (Ubuntu) Importance: Undecided => Low ** Changed in: gnome-software (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-software in Ubuntu. https://bugs.launchpad.net/bugs/1865975 Title: Blank 'Updates' screen Status in gnome-software package in Ubuntu: Incomplete Bug description: The software updater keeps interrupting me with "updates available" and then shows me a blank screen. ProblemType: Bug DistroRelease: Ubuntu 19.10 Package: gnome-software 3.30.6-2ubuntu10.19.10.0 ProcVersionSignature: Ubuntu 5.3.0-40.32-generic 5.3.18 Uname: Linux 5.3.0-40-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu8.4 Architecture: amd64 CurrentDesktop: Unity:Unity7:ubuntu Date: Wed Mar 4 06:40:21 2020 EcryptfsInUse: Yes InstallationDate: Installed on 2012-03-23 (2902 days ago) InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012) InstalledPlugins: gnome-software-plugin-flatpak 3.30.6-2ubuntu10.19.10.0 gnome-software-plugin-snap3.30.6-2ubuntu10.19.10.0 SourcePackage: gnome-software UpgradeStatus: Upgraded to eoan on 2019-11-07 (117 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1865975/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
