Public bug reported: I have gnome-shell blocked, when I click on any part of the shell: dock, menu etc ... nothing happens. I can only switch between windows with alt + tab. This is not the first time it happens, it has done so by replicating these steps: Virtual manager with OS started, taken the GNOME screenshot tool on Ubuntu (host), I select the screenshot (select area to be captured) I select a part of the screen on Virtual Manager, at this point the whole shell freezes, becomes non-clickable.
I hope the explanation is understandable and helpful to improve Ubuntu. Thank you ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.1-5ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30 Uname: Linux 5.4.0-25-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 21 12:53:28 2020 DisplayManager: gdm3 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: gnome-shell (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1874049 Title: Gnome-shell block Status in gnome-shell package in Ubuntu: New Bug description: I have gnome-shell blocked, when I click on any part of the shell: dock, menu etc ... nothing happens. I can only switch between windows with alt + tab. This is not the first time it happens, it has done so by replicating these steps: Virtual manager with OS started, taken the GNOME screenshot tool on Ubuntu (host), I select the screenshot (select area to be captured) I select a part of the screen on Virtual Manager, at this point the whole shell freezes, becomes non-clickable. I hope the explanation is understandable and helpful to improve Ubuntu. Thank you ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: gnome-shell 3.36.1-5ubuntu1 ProcVersionSignature: Ubuntu 5.4.0-25.29-generic 5.4.30 Uname: Linux 5.4.0-25-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Tue Apr 21 12:53:28 2020 DisplayManager: gdm3 ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=it_IT.UTF-8 SHELL=/bin/bash RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3 SourcePackage: gnome-shell UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1874049/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp