[Desktop-packages] [Bug 1876534] Re: ThinkPad P72 - Very serious issues with external monitors on Thunderbolt dock
Note: 1. It's likely all of your display ports are connected to the Intel GPU so we can probably ignore Nvidia here. To be sure please try disabling the discrete GPU in your BIOS and verify the bug still occurs. 2. If older kernels like 4.19 work then this should be assigned to the kernel. ** Package changed: xorg (Ubuntu) => linux (Ubuntu) ** Tags added: multimonitor ** Changed in: linux (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1876534 Title: ThinkPad P72 - Very serious issues with external monitors on Thunderbolt dock Status in linux package in Ubuntu: Incomplete Bug description: I'm running Ubuntu 20.04 LTS on a ThinkPad P72 with a Quadro P5200. I recently purchased the ThinkPad Workstation Dock Gen2 and have been having issues with external displays on it. There are a multitude of issues with this. Sometimes you can plug in displays and both will show up fine after running xrandr --auto. Sometimes only one will appear and the other will stay black. There is a chance for any of these things to happen after making a display configuration change: - Nothing (displays work fine) - One display stays black - All displays including laptop internal display freeze, which is recoverable only by physically disconnecting the displays from the dock - Displays flicker on and off rapidly before every one goes dark including the laptop's internal display, requiring a hard reset. I have tried: - Upgrading to a newer kernel version (5.6.7) via mainline - Upgrading all system firmware, including dock, to latest via Lenovo Vantage in Windows dual boot - Downgrading the dock firmware from 3166 to 3164 - despite suggestions by people in this thread in the Lenovo community https://forums.lenovo.com/t5/Ubuntu/Thinkpad-P1-Gen2-amp-Thunderbolt-3-Workstation-Dock-amp-Linux-Ubuntu-Monitor-s-black/m-p/4575709?page=3 - this did not work - Downgrading the NVIDIA driver version to both 435 and 390 - neither worked Downgrading to an older kernel (4.19) appears to work, but it still has some issues with locking up while repositioning displays using xrandr. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2) ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sun May 3 00:37:27 2020 DistUpgraded: 2020-03-04 19:48:20,592 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu DkmsStatus: acpi-call, 1.1.0, 5.4.0-28-generic, x86_64: installed nvidia, 440.64, 5.4.0-28-generic, x86_64: installed v4l2loopback, 0.12.3, 5.4.0-28-generic, x86_64: installed wireguard, 1.0.20200413, 5.4.0-28-generic, x86_64: installed (WARNING! Diff between built and installed module!) ExtraDebuggingInterest: Yes, including running git bisection searches GpuHangFrequency: This is the first time GraphicsCard: Intel Corporation Device [8086:3e94] (prog-if 00 [VGA controller]) Subsystem: Lenovo Device [17aa:2269] NVIDIA Corporation GP104GLM [Quadro P5200 Mobile] [10de:1bb5] (rev a1) (prog-if 00 [VGA controller]) Subsystem: Lenovo GP104GLM [Quadro P5200 Mobile] [17aa:2269] InstallationDate: Installed on 2019-10-19 (196 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: LENOVO 20MCS08200 ProcEnviron: LANGUAGE=en_GB:en TERM=xterm-256color PATH=(custom, no user) LANG=en_GB.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash intel_iommu=on default_hugepagesz=1G hugepagesz=1G hugepages=32 transparent_hugepage=never vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-03-04 (59 days ago) dmi.bios.date: 01/15/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2CET50W (1.33 ) dmi.board.asset.tag: Not Available dmi.board.name: 20MCS08200 dmi.board.vendor: LENOVO dmi.board.version: SDK0Q40104 WIN dmi.chassis.asset.tag: 00040 dmi.chassis.ty
[Desktop-packages] [Bug 1876534] Re: ThinkPad P72 - Very serious issues with external monitors on Thunderbolt dock
** Description changed: I'm running Ubuntu 20.04 LTS on a ThinkPad P72 with a Quadro P5200. I recently purchased the ThinkPad Workstation Dock Gen2 and have been having issues with external displays on it. There are a multitude of issues with this. Sometimes you can plug in displays and both will show up fine after running xrandr --auto. Sometimes only one will appear and the other will stay black. There is a chance for any of these things to happen after making a display configuration change: - Nothing (displays work fine) - One display stays black - All displays including laptop internal display freeze, which is recoverable only by physically disconnecting the displays from the dock - Displays flicker on and off rapidly before every one goes dark including the laptop's internal display, requiring a hard reset. I have tried: - Upgrading to a newer kernel version (5.6.7) via mainline - Upgrading all system firmware, including dock, to latest via Lenovo Vantage in Windows dual boot - Downgrading the dock firmware from 3166 to 3164 - despite suggestions by people in this thread in the Lenovo community https://forums.lenovo.com/t5/Ubuntu/Thinkpad-P1-Gen2-amp-Thunderbolt-3-Workstation-Dock-amp-Linux-Ubuntu-Monitor-s-black/m-p/4575709?page=3 - this did not work - Downgrading the NVIDIA driver version to both 435 and 390 - neither worked + Downgrading to an older kernel (4.19) appears to work, but it still has + some issues with locking up while repositioning displays using xrandr. + ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: xorg 1:7.7+19ubuntu14 ProcVersionSignature: Ubuntu 5.4.0-28.32-generic 5.4.30 Uname: Linux 5.4.0-28-generic x86_64 NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset nvidia .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/:01:00.0' .proc.driver.nvidia.registry: Binary: "" .proc.driver.nvidia.suspend: suspend hibernate resume .proc.driver.nvidia.suspend_depth: default modeset uvm .proc.driver.nvidia.version: - NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 - GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2) + NVRM version: NVIDIA UNIX x86_64 Kernel Module 440.64 Fri Feb 21 01:17:26 UTC 2020 + GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-10ubuntu2) ApportVersion: 2.20.11-0ubuntu27 Architecture: amd64 CasperMD5CheckResult: skip CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: None Date: Sun May 3 00:37:27 2020 DistUpgraded: 2020-03-04 19:48:20,592 DEBUG Running PostInstallScript: './xorg_fix_proprietary.py' DistroCodename: focal DistroVariant: ubuntu DkmsStatus: - acpi-call, 1.1.0, 5.4.0-28-generic, x86_64: installed - nvidia, 440.64, 5.4.0-28-generic, x86_64: installed - v4l2loopback, 0.12.3, 5.4.0-28-generic, x86_64: installed - wireguard, 1.0.20200413, 5.4.0-28-generic, x86_64: installed (WARNING! Diff between built and installed module!) + acpi-call, 1.1.0, 5.4.0-28-generic, x86_64: installed + nvidia, 440.64, 5.4.0-28-generic, x86_64: installed + v4l2loopback, 0.12.3, 5.4.0-28-generic, x86_64: installed + wireguard, 1.0.20200413, 5.4.0-28-generic, x86_64: installed (WARNING! Diff between built and installed module!) ExtraDebuggingInterest: Yes, including running git bisection searches GpuHangFrequency: This is the first time GraphicsCard: - Intel Corporation Device [8086:3e94] (prog-if 00 [VGA controller]) -Subsystem: Lenovo Device [17aa:2269] - NVIDIA Corporation GP104GLM [Quadro P5200 Mobile] [10de:1bb5] (rev a1) (prog-if 00 [VGA controller]) -Subsystem: Lenovo GP104GLM [Quadro P5200 Mobile] [17aa:2269] + Intel Corporation Device [8086:3e94] (prog-if 00 [VGA controller]) + Subsystem: Lenovo Device [17aa:2269] + NVIDIA Corporation GP104GLM [Quadro P5200 Mobile] [10de:1bb5] (rev a1) (prog-if 00 [VGA controller]) + Subsystem: Lenovo GP104GLM [Quadro P5200 Mobile] [17aa:2269] InstallationDate: Installed on 2019-10-19 (196 days ago) InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017) MachineType: LENOVO 20MCS08200 ProcEnviron: - LANGUAGE=en_GB:en - TERM=xterm-256color - PATH=(custom, no user) - LANG=en_GB.UTF-8 - SHELL=/bin/bash + LANGUAGE=en_GB:en + TERM=xterm-256color + PATH=(custom, no user) + LANG=en_GB.UTF-8 + SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.4.0-28-generic root=/dev/mapper/vgubuntu-root ro quiet splash intel_iommu=on default_hugepagesz=1G hugepagesz=1G hugepages=32 transparent_hugepage=never vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to focal on 2020-03-04 (59 days ago) dmi.bios.date: 01/15/2020 dmi.bios.vendor: LENOVO dmi.bios.version: N2CET50W (1.33 ) dmi.board.asset.tag: Not Available dmi.board.name: 20MCS08200 dmi.b
