[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-07 Thread mohamed moursi
Hello Daniel,
I mean that the screen turns off after one min of inactivity whether the value 
is set for 15 min or even never.

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https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-02 (4 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: gnome-shell 3.36.1-5ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  Tags:  focal
  Uname: Linux 5.4.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1877182/+subscriptions

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[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-07 Thread mohamed moursi
Attached is 'journalctl -b 0' log after getting the issue

** Attachment added: "journelctl"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1877182/+attachment/5368068/+files/journelctl

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-02 (4 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: gnome-shell 3.36.1-5ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  Tags:  focal
  Uname: Linux 5.4.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1877182/+subscriptions

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[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-07 Thread mohamed moursi
apport information

** Tags added: apport-collected

** Description changed:

  It just does not work if I set it to never or to 15 MIN it does not work
  it is stuck at one min
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.11-0ubuntu27
+ Architecture: amd64
+ CasperMD5CheckResult: skip
+ CurrentDesktop: ubuntu:GNOME
+ DisplayManager: gdm3
+ DistroRelease: Ubuntu 20.04
+ InstallationDate: Installed on 2020-05-02 (4 days ago)
+ InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: gnome-shell 3.36.1-5ubuntu1
+ PackageArchitecture: amd64
+ ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
+ RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
+ Tags:  focal
+ Uname: Linux 5.4.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
+ _MarkForUpload: True

** Attachment added: "Dependencies.txt"
   
https://bugs.launchpad.net/bugs/1877182/+attachment/5368056/+files/Dependencies.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVers

[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-07 Thread mohamed moursi
Hello Daniel,
Maybe I was not clear enough, the problem is that the screen does not stay 
awake, so I do not guess that disconnecting devices would solve the problem.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  DisplayManager: gdm3
  DistroRelease: Ubuntu 20.04
  InstallationDate: Installed on 2020-05-02 (4 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: gnome-shell 3.36.1-5ubuntu1
  PackageArchitecture: amd64
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  RelatedPackageVersions: mutter-common 3.36.1-3ubuntu3
  Tags:  focal
  Uname: Linux 5.4.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
  _MarkForUpload: True

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-06 Thread Daniel van Vugt
Please also:

1. Clarify what "it is stuck at one min" means.

2. Try disconnecting (like mice) or disabling (like Bluetooth) various
devices to see if any are generating events that keep the machine awake.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

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[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-06 Thread Sebastien Bacher
could you also add your 'journalctl -b 0' log after getting the issue
while indicating at what time the screen turned off?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1877182] Re: Blank screen timer does not work

2020-05-06 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please execute the following command, as it will
automatically gather debugging information, in a terminal:

  apport-collect 1877182

When reporting bugs in the future please use apport by using 'ubuntu-
bug' and the name of the package affected. You can learn more about this
functionality at https://wiki.ubuntu.com/ReportingBugs.

** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)

** Changed in: gnome-shell (Ubuntu)
   Importance: Undecided => Low

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1877182

Title:
  Blank screen timer does not work

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  It just does not work if I set it to never or to 15 MIN it does not
  work it is stuck at one min

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: xorg 1:7.7+19ubuntu14
  ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
  Uname: Linux 5.4.0-29-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.gpus..01.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:01:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  440.64  Fri Feb 21 01:17:26 
UTC 2020
   GCC version:
  ApportVersion: 2.20.11-0ubuntu27
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Wed May  6 22:43:44 2020
  DistUpgraded: Fresh install
  DistroCodename: focal
  DistroVariant: ubuntu
  DkmsStatus: virtualbox, 6.1.6, 5.4.0-29-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation HD Graphics 530 [8086:191b] (rev 06) (prog-if 00 [VGA 
controller])
 Subsystem: ASUSTeK Computer Inc. HD Graphics 530 [1043:1d3d]
 Subsystem: ASUSTeK Computer Inc. GM107M [GeForce GTX 960M] [1043:1d3d]
  InstallationDate: Installed on 2020-05-02 (3 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 8087:0a2a Intel Corp. 
   Bus 001 Device 003: ID 04f2:b3fd Chicony Electronics Co., Ltd HD WebCam 
(Asus N-series)
   Bus 001 Device 005: ID 0b05:17ac ASUSTek Computer, Inc. ASUS Laser GAMING 
MOUSE
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. G551VW
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-29-generic 
root=UUID=7fb860e1-6845-4a22-9fde-4c8435d52aba ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  XorgLogOld:
   
  dmi.bios.date: 02/19/2016
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: G551VW.209
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: G551VW
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrG551VW.209:bd02/19/2016:svnASUSTeKCOMPUTERINC.:pnG551VW:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG551VW:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.family: G
  dmi.product.name: G551VW
  dmi.product.sku: ASUS-NotebookSKU
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.4-2ubuntu1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.4-2ubuntu1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.20.8-2ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20200226-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

To manage notifications about this bug go to:
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