[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
same issues happened on my ASUS Zephyrus M. i think it's alc294's problem. as Ian Choy (iancmx) mentioned, 0x21 set as headphone that laptop could detect the headphone when you plug in, but no sound comes from headphone ubunutu 20.04lts -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Same issue,I have an ASUS Zephyrus M GU502GU -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Same issue, running ubuntu 20.04.1 with 5.4.0-51-generic kernel. I have an ASUS Zephyrus M GU502GW-AH76 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Ubuntu 20.04 with 5.4.0-42-generic kernel have same issue on ASUS Zephyrus M GU502GV. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Same issue with GU502GU with Mint or Pop OS -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
The Asus Rog Zephyrus S GX502GW line of laptops have the same problem. The headphone/mic jack does not work in Linux but does in Windows. Again this problem is listed in many forms and I have found no fix. When headphones are plugged in sound continues via laptop speakers and nothing from headphones. The sound card for Asus GX502GW is Realtek ALC294. Thank you for any help with this matter. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
For more information, this bug causes the headset to be not detected when plugged into the combo headset port. In addition, the other microphone jack does not work also. I tried mapping pins in HDAjackretask in these are my findings: Mapping 0x19 to Microphone and 0x21 to Headphone will allow the microphone from the combo jackk to work. The headphones are also detected when plugged in, however, no sound is being output to the headphones. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Having the exact same issue running on Manjaro! Many other people have reported the same issue on this particular laptop. I've filed a bug report on bugzilla but have not received any help yet. Anyone else have any ideas on what we can do to solve this issue? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: alsa-driver (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: Confirmed Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
Thank you for your bug report, it could be worth reporting the issue upstream as explained on https://www.alsa-project.org/wiki/Bug_Tracking -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: New Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1877640] Re: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones.
** Tags added: kernel-sound -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1877640 Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294] No sound in 3.5mm jack headphones. Status in alsa-driver package in Ubuntu: New Bug description: Ubuntu 18.04.4 LTS dual boot with Windows 10. On Windows all is fine. On Ubuntu i have sound for speakers, but no sound at all for 3.5mm jack headphones. Tried using latest kernel versions for 4.*, 5.*, tried even 5.7-rc4. ProblemType: Bug DistroRelease: Ubuntu 18.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 Uname: Linux 5.6.11-050611-generic x86_64 ApportVersion: 2.20.9-0ubuntu7.14 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: corsarstl 1728 F pulseaudio /dev/snd/pcmC0D0p: corsarstl 1728 F...m pulseaudio /dev/snd/controlC1: corsarstl 1728 F pulseaudio CurrentDesktop: ubuntu:GNOME Date: Fri May 8 20:25:27 2020 InstallationDate: Installed on 2020-05-07 (0 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH successful Symptom_Card: Built-in Audio - HDA Intel PCH Symptom_DevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio /dev/snd/controlC1: gdm1227 F pulseaudio corsarstl 1728 F pulseaudio Symptom_Jack: Speaker, Internal Symptom_PulsePlaybackTest: PulseAudio playback test successful Symptom_Type: No sound at all Title: [Zephyrus M GU502GV_GU502GV, Realtek ALC294, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 02/15/2020 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: GU502GV.307 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: GU502GV dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrGU502GV.307:bd02/15/2020:svnASUSTeKCOMPUTERINC.:pnZephyrusMGU502GV_GU502GV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnGU502GV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Zephyrus M dmi.product.name: Zephyrus M GU502GV_GU502GV dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1877640/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
