Public bug reported: The device is able to pair and connect to the laptop, but the bluetooth keeps on disconnecting
ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: aravind_108 1494 F.... pulseaudio /dev/snd/controlC0: aravind_108 1494 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Jul 4 10:24:31 2020 InstallationDate: Installed on 2020-07-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/03/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: Q502LA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: Q502LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ502LA.204:bd06/03/2014:svnASUSTeKCOMPUTERINC.:pnQ502LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ502LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Q dmi.product.name: Q502LA dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug focal -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1886273 Title: Bluetooth keeps on disconnecting Status in alsa-driver package in Ubuntu: New Bug description: The device is able to pair and connect to the laptop, but the bluetooth keeps on disconnecting ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-40.44-generic 5.4.44 Uname: Linux 5.4.0-40-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.3 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: aravind_108 1494 F.... pulseaudio /dev/snd/controlC0: aravind_108 1494 F.... pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Sat Jul 4 10:24:31 2020 InstallationDate: Installed on 2020-07-03 (0 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) PackageArchitecture: all ProcEnviron: TERM=xterm-256color PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_US.UTF-8 SHELL=/bin/bash SourcePackage: alsa-driver Symptom: audio Title: Bluetooth sound card not detected UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 06/03/2014 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: Q502LA.204 dmi.board.asset.tag: ATN12345678901234567 dmi.board.name: Q502LA dmi.board.vendor: ASUSTeK COMPUTER INC. dmi.board.version: 1.0 dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: ASUSTeK COMPUTER INC. dmi.chassis.version: 1.0 dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ502LA.204:bd06/03/2014:svnASUSTeKCOMPUTERINC.:pnQ502LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ502LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: dmi.product.family: Q dmi.product.name: Q502LA dmi.product.sku: ASUS-NotebookSKU dmi.product.version: 1.0 dmi.sys.vendor: ASUSTeK COMPUTER INC. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1886273/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp