[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-09-15 Thread Launchpad Bug Tracker
[Expired for nautilus (Ubuntu) because there has been no activity for 60
days.]

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  Expired

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-17 Thread Sebastien Bacher
Closing then but feel free to reopen so we can investigate more if it
happens again

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-17 Thread leder
Could not reproduce. Thank you for your attention, Sebastien!

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-17 Thread Sebastien Bacher
Could you try to follow the steps on 
https://wiki.ubuntu.com/Backtrace#Already_running_programs? you might also have 
a better chance to get a someone helping with the issue upstream
https://gitlab.gnome.org/GNOME/nautilus/-/issues

** Changed in: nautilus (Ubuntu)
   Status: In Progress => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-16 Thread leder
this is what I got so far, please tell me if you need more information:

-
leder@home-ryzen-desktop:~$ apport-retrace --stdout 
/var/crash/_usr_libexec_gnome-shell-hotplug-sniffer.1000.crash 
ERROR: report file does not contain one of the required fields: Package
-

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  In Progress

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-16 Thread leder
see previous post...

** Attachment added: "second crash file w/o debug symbols"
   
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1887263/+attachment/5393318/+files/_opt_Franz_franz.1000.crash

** Changed in: nautilus (Ubuntu)
   Status: Incomplete => In Progress

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  In Progress

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-16 Thread leder
Thank you, Sebastien.

I am uncertain of what to do:
- nautilus does not crash, but freeze for some seconds
- I have two crashes for packages, that do not have a "-dbg" package available
- I attach the two crash files

All the best
Gerrit

** Attachment added: "crash file w/o debug symbols"
   
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1887263/+attachment/5393317/+files/_usr_libexec_gnome-shell-hotplug-sniffer.1000.crash

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  In Progress

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1887263] Re: nautilus freezes possibly in connection w/ samba share mounted/unmounted

2020-07-15 Thread Sebastien Bacher
Thank you for taking the time to report this bug and helping to make
Ubuntu better. Please try to obtain a backtrace following the
instructions at http://wiki.ubuntu.com/DebuggingProgramCrash and upload
the backtrace (as an attachment) to the bug report. This will greatly
help us in tracking down your problem.

** Changed in: nautilus (Ubuntu)
   Importance: Undecided => Low

** Changed in: nautilus (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to nautilus in Ubuntu.
https://bugs.launchpad.net/bugs/1887263

Title:
  nautilus freezes possibly in connection w/ samba share
  mounted/unmounted

Status in nautilus package in Ubuntu:
  Incomplete

Bug description:
  test steps:
  - mouunt samba share w/:
  smb://host/share
  - open local disc w/ personal folder
  - scroll directory e. g. w/ show hidden files enabled in order to get a long 
list

  expected result:
  directory scrolls up and down

  actual result:
  scrolling freezes for some seconds before scrolling completes:
  - no directory selection appears until after freeze is over
  - only selection possible is the mounted samba share, which returns to the 
top level directory of the share

  leder@home-ryzen-desktop:~$ lsb_release -rd
  Description:  Ubuntu 20.04 LTS
  Release:  20.04
  leder@home-ryzen-desktop:~$ apt-cache policy nautilus
  nautilus:
Installiert:   1:3.36.3-0ubuntu1
Installationskandidat: 1:3.36.3-0ubuntu1
Versionstabelle:
   *** 1:3.36.3-0ubuntu1 500
  500 http://de.archive.ubuntu.com/ubuntu focal-updates/main amd64 
Packages
  100 /var/lib/dpkg/status
   1:3.36.1.1-1ubuntu2 500
  500 http://de.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: nautilus 1:3.36.3-0ubuntu1
  Uname: Linux 5.6.19-050619-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.3
  Architecture: amd64
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Jul 12 04:32:18 2020
  InstallationDate: Installed on 2020-06-22 (19 days ago)
  InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: nautilus
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_nautilus:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/1887263/+subscriptions

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