[Desktop-packages] [Bug 1888648] Re: network-manager crashes: "NetworkManager needs to be running"
Thanks, the log extract you copied suggests it's a firware or driver issue, reassign to linux ** Package changed: network-manager (Ubuntu) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1888648 Title: network-manager crashes: "NetworkManager needs to be running" Status in linux package in Ubuntu: New Bug description: Hi. Sometimes network-manager crashes and I can't connect to any network. Restarting the network manager service via terminal hangs and even restarting the OS hangs and I have to force shutdown via power button. When I open settings > Wi-Fi it says: "Oops, something has gone wrong. Please contact your software vendor. NetworkManager needs to be running". I'm not facing the problem right now as I just restarted my laptop so if there's any information that I need to gather while this problem is happening, let me know. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: network-manager 1.22.10-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.4.0-42.46-lowlatency 5.4.44 Uname: Linux 5.4.0-42-lowlatency x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Jul 23 14:07:57 2020 InstallationDate: Installed on 2020-06-20 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IpRoute: default via 192.168.1.1 dev wlp2s0 proto dhcp metric 20600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.36 metric 600 SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH wlp2s0 wifi connected limited limited /org/freedesktop/NetworkManager/Devices/2 neverlookaway 7b44595b-b6bc-4add-9873-a7af7393c65d /org/freedesktop/NetworkManager/ActiveConnection/1 p2p-dev-wlp2s0 wifi-p2p disconnected none none /org/freedesktop/NetworkManager/Devices/3 -- -- -- lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected (site only) started limited enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1888648/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1888648] Re: network-manager crashes: "NetworkManager needs to be running"
So I think this is the journalctl from the time it crashed. These lines caught my eyes: Jul 23 14:52:40 creative-machine kernel: ath10k_pci :02:00.0: failed to wake target for read32 at 0x00036044: -110 Jul 23 14:52:41 creative-machine kernel: ath10k_pci :02:00.0: firmware crashed! (guid a3417396-44ed-4633-81d1-fc662aad62b4) ** Attachment added: "Journalctl of the boot my network-manager crashed" https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1888648/+attachment/5395674/+files/journalctl-network-manager.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1888648 Title: network-manager crashes: "NetworkManager needs to be running" Status in network-manager package in Ubuntu: Incomplete Bug description: Hi. Sometimes network-manager crashes and I can't connect to any network. Restarting the network manager service via terminal hangs and even restarting the OS hangs and I have to force shutdown via power button. When I open settings > Wi-Fi it says: "Oops, something has gone wrong. Please contact your software vendor. NetworkManager needs to be running". I'm not facing the problem right now as I just restarted my laptop so if there's any information that I need to gather while this problem is happening, let me know. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: network-manager 1.22.10-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.4.0-42.46-lowlatency 5.4.44 Uname: Linux 5.4.0-42-lowlatency x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Jul 23 14:07:57 2020 InstallationDate: Installed on 2020-06-20 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IpRoute: default via 192.168.1.1 dev wlp2s0 proto dhcp metric 20600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.36 metric 600 SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH wlp2s0 wifi connected limited limited /org/freedesktop/NetworkManager/Devices/2 neverlookaway 7b44595b-b6bc-4add-9873-a7af7393c65d /org/freedesktop/NetworkManager/ActiveConnection/1 p2p-dev-wlp2s0 wifi-p2p disconnected none none /org/freedesktop/NetworkManager/Devices/3 -- -- -- lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected (site only) started limited enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1888648/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1888648] Re: network-manager crashes: "NetworkManager needs to be running"
Same issue occurs in my Ubuntu 20.04 on my PC, too. This doesn't happen in Windows system installed on the same PC. It just happens in every one or two hours without any specific steps. The only way to connect to the network is by hard resetting the machince which is very annoying especially when you are in the middle of something. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1888648 Title: network-manager crashes: "NetworkManager needs to be running" Status in network-manager package in Ubuntu: Incomplete Bug description: Hi. Sometimes network-manager crashes and I can't connect to any network. Restarting the network manager service via terminal hangs and even restarting the OS hangs and I have to force shutdown via power button. When I open settings > Wi-Fi it says: "Oops, something has gone wrong. Please contact your software vendor. NetworkManager needs to be running". I'm not facing the problem right now as I just restarted my laptop so if there's any information that I need to gather while this problem is happening, let me know. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: network-manager 1.22.10-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.4.0-42.46-lowlatency 5.4.44 Uname: Linux 5.4.0-42-lowlatency x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Jul 23 14:07:57 2020 InstallationDate: Installed on 2020-06-20 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IpRoute: default via 192.168.1.1 dev wlp2s0 proto dhcp metric 20600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.36 metric 600 SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH wlp2s0 wifi connected limited limited /org/freedesktop/NetworkManager/Devices/2 neverlookaway 7b44595b-b6bc-4add-9873-a7af7393c65d /org/freedesktop/NetworkManager/ActiveConnection/1 p2p-dev-wlp2s0 wifi-p2p disconnected none none /org/freedesktop/NetworkManager/Devices/3 -- -- -- lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected (site only) started limited enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1888648/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1888648] Re: network-manager crashes: "NetworkManager needs to be running"
Thank you for your bug report. Do you have specific steps that trigger the issue? Could you add the 'journalctl -b ' from a session where you got the issue (n = 1 probably if you restarted once since you got the issue) Could you also try to get a backtrace by following https://wiki.ubuntu.com/Backtrace ? The apport service should catch those issues but doesn't at the moment because of bug #1870060 , one workaround is to comment the ProtectSystem line from the systemd .service and restart, then apport should catch the segfault ** Changed in: network-manager (Ubuntu) Importance: Undecided => High ** Changed in: network-manager (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1888648 Title: network-manager crashes: "NetworkManager needs to be running" Status in network-manager package in Ubuntu: Incomplete Bug description: Hi. Sometimes network-manager crashes and I can't connect to any network. Restarting the network manager service via terminal hangs and even restarting the OS hangs and I have to force shutdown via power button. When I open settings > Wi-Fi it says: "Oops, something has gone wrong. Please contact your software vendor. NetworkManager needs to be running". I'm not facing the problem right now as I just restarted my laptop so if there's any information that I need to gather while this problem is happening, let me know. Thanks. ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: network-manager 1.22.10-1ubuntu2.1 ProcVersionSignature: Ubuntu 5.4.0-42.46-lowlatency 5.4.44 Uname: Linux 5.4.0-42-lowlatency x86_64 ApportVersion: 2.20.11-0ubuntu27.4 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Thu Jul 23 14:07:57 2020 InstallationDate: Installed on 2020-06-20 (33 days ago) InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423) IpRoute: default via 192.168.1.1 dev wlp2s0 proto dhcp metric 20600 169.254.0.0/16 dev wlp2s0 scope link metric 1000 192.168.1.0/24 dev wlp2s0 proto kernel scope link src 192.168.1.36 metric 600 SourcePackage: network-manager UpgradeStatus: No upgrade log present (probably fresh install) nmcli-dev: DEVICE TYPE STATE IP4-CONNECTIVITY IP6-CONNECTIVITY DBUS-PATH CONNECTION CON-UUID CON-PATH wlp2s0 wifi connected limited limited /org/freedesktop/NetworkManager/Devices/2 neverlookaway 7b44595b-b6bc-4add-9873-a7af7393c65d /org/freedesktop/NetworkManager/ActiveConnection/1 p2p-dev-wlp2s0 wifi-p2p disconnected none none /org/freedesktop/NetworkManager/Devices/3 -- -- -- lo loopback unmanaged unknown unknown /org/freedesktop/NetworkManager/Devices/1 -- -- -- nmcli-nm: RUNNING VERSION STATE STARTUP CONNECTIVITY NETWORKING WIFI-HW WIFI WWAN-HW WWAN running 1.22.10 connected (site only) started limited enabled enabled enabled enabled enabled To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/network-manager/+bug/1888648/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
