[Desktop-packages] [Bug 1904470] Re: 100Hz monitor fails to wake after lock
** Package changed: ubuntu => xorg (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1904470 Title: 100Hz monitor fails to wake after lock Status in xorg package in Ubuntu: New Bug description: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1904470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904470] Re: 100Hz monitor fails to wake after lock
Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1904470 When reporting bugs in the future please use apport by using 'ubuntu- bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs. ** Tags added: focal groovy ** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu) ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/1904470 Title: 100Hz monitor fails to wake after lock Status in gnome-shell package in Ubuntu: Incomplete Bug description: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1904470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904470] Re: 100Hz monitor fails to wake after lock
apport information ** Tags added: apport-collected ** Description changed: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. + --- + ProblemType: Bug + ApportVersion: 2.20.11-0ubuntu27.12 + Architecture: amd64 + CasperMD5CheckResult: skip + CurrentDesktop: ubuntu:GNOME + DisplayManager: gdm3 + DistroRelease: Ubuntu 20.04 + InstallationDate: Installed on 2020-11-14 (3 days ago) + InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) + NonfreeKernelModules: nvidia_modeset zfs zunicode zavl icp zcommon znvpair nvidia + Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 + RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2 + Tags: focal + Uname: Linux 5.4.0-53-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1904470/+attachment/5435497/+files/Dependencies.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1904470 Title: 100Hz monitor fails to wake after lock Status in gnome-shell package in Ubuntu: Incomplete Bug description: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-11-14 (3 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) NonfreeKernelModules: nvidia_modeset zfs zunicode zavl icp zcommon znvpair nvidia Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2 Tags: focal Uname: Linux 5.4.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1904470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904470] Re: 100Hz monitor fails to wake after lock
Thanks. Please also run: lspci -kv > lspci.txt journalctl -b0 > journal.txt and attach the resulting text files here. With the information provided so far I have two ideas: 1. Some of your extensions may be the problem. Since we find so many bugs are caused by extensions, this is one of the first thing to check. Please uninstall or disable via the Extensions app all of these: 'dash-to-pa...@jderose9.github.com', 'un...@hardpixel.eu', 'user-theme @gnome-shell-extensions.gcampax.github.com', 'openweather- extens...@jenslody.de', 'gnome-shell-screens...@ttll.de', 'extensi...@abteil.org', 'gTile@vibou', 'panel- o...@berend.de.schouwer.gmail.com' then log out and in again. 2. I am reminded of this new bug, so you should keep an eye on it: https://gitlab.gnome.org/GNOME/mutter/-/issues/1536 ** Bug watch added: gitlab.gnome.org/GNOME/mutter/-/issues #1536 https://gitlab.gnome.org/GNOME/mutter/-/issues/1536 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1904470 Title: 100Hz monitor fails to wake after lock Status in gnome-shell package in Ubuntu: Incomplete Bug description: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-11-14 (3 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) NonfreeKernelModules: nvidia_modeset zfs zunicode zavl icp zcommon znvpair nvidia Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2 Tags: focal Uname: Linux 5.4.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1904470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904470] Re: 100Hz monitor fails to wake after lock
** Bug watch removed: gitlab.gnome.org/GNOME/mutter/-/issues #1536 https://gitlab.gnome.org/GNOME/mutter/-/issues/1536 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1904470 Title: 100Hz monitor fails to wake after lock Status in gnome-shell package in Ubuntu: Incomplete Bug description: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-11-14 (3 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) NonfreeKernelModules: nvidia_modeset zfs zunicode zavl icp zcommon znvpair nvidia Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2 Tags: focal Uname: Linux 5.4.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1904470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1904470] Re: 100Hz monitor fails to wake after lock
Hi Daniel, You were correct! It was in fact dash to panel that was causing the issue. Disabled all extensions and log out/in, lock the machine -> wakes up without issue. Enable dash to panel, relog, lock -> cant wake up. Thanks for the assist and sorry for wasting your time. You can close this bug. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to gnome-shell in Ubuntu. https://bugs.launchpad.net/bugs/1904470 Title: 100Hz monitor fails to wake after lock Status in gnome-shell package in Ubuntu: Incomplete Bug description: When set to 100Hz the monitor will work without issues until the machine is locked. When i want to unlock it the scrren does not wake up. The only way to wake up the screen is to unplug the HDMI cable from the GPU and plug it in again. This issue does not happen on 60Hz. This issue is present on both 20.04.1 LTS and 20.10. --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.12 Architecture: amd64 CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME DisplayManager: gdm3 DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-11-14 (3 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) NonfreeKernelModules: nvidia_modeset zfs zunicode zavl icp zcommon znvpair nvidia Package: gnome-shell 3.36.4-1ubuntu1~20.04.2 PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.4.0-53.59-generic 5.4.65 RelatedPackageVersions: mutter-common 3.36.6-1ubuntu0.20.04.2 Tags: focal Uname: Linux 5.4.0-53-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo _MarkForUpload: True To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1904470/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp