A process that cannot be killed usually means it's blocked in a kernel
call. So this sounds like a bug in the kernel Bluetooth code...

Please:

1. Run this command to gather more system info:

   apport-collect 1910405

2. Try a newer Ubuntu release or just a newer kernel from
https://kernel.ubuntu.com/~kernel-ppa/mainline/?C=M;O=D


** Tags added: bionic

** Also affects: linux (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: bluez (Ubuntu)
       Status: New => Incomplete

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1910405

Title:
  bluetoothd hangs and cannot be killed

Status in bluez package in Ubuntu:
  Incomplete
Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  When having a bluetooth headphone (JBL Live) connected  using the A2DP
  pulseaudio sink, the output sound suddenly stops during a music
  streaming of videocall session. Sometimes just disconnecting and
  reconnecting the headphone works, but some times reconnection is not
  possible anymore due to the hanging of bluetoothd. Bluetoothd still
  appears in the processes list, but cannot be killed, neither with
  "sudo service bluetooth stop" or "kill -9":

  $ ps afx | grep blue
   9597 tty2     Sl+    0:01              |   \_ gnome-control-center bluetooth
   5405 ?        Ss     0:00  \_ /usr/lib/bluetooth/obexd
  10694 pts/0    S+     0:00          \_ grep blue
  20548 ?        Ds     0:03 /usr/lib/bluetooth/bluetoothd

  All programs keep working normally, only bluetooth is affected as well
  as the bluetooth settings page.

  The only solution is a hard reboot. A soft reboot doesn't even work:
  the systems keeps trying to end the bluetoothd process so one needs to
  press the power button for a few seconds to terminate the process.

  $ bluetoothd --version
  5.48

  $ uname -a
  Linux omer 5.4.0-58-generic #64~18.04.1-Ubuntu SMP Wed Dec 9 17:11:11 UTC 
2020 x86_64 x86_64 x86_64 GNU/Linux

  Using Ubuntu 18.04.5 LTS preinstalled on a Dell XPS13, which has been
  working nice for over one year now just like previous versions.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1910405/+subscriptions

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