[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10
[Expired for firefox (Ubuntu) because there has been no activity for 60 days.] ** Changed in: firefox (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1947257 Title: Partial profile loss on upgrade from 21.04 to 21.10 Status in firefox package in Ubuntu: Expired Bug description: In the upgrade from 21.04 to 21.10 I noticed it had updated firefox. When restarting some of my profile was kept (themes, addons, etc) but I've noticed my primary window of 50+ tabs was lost. It opened 3 other windows correctly. I tried to find it via "recently closed tabs/windows" but it's not showing up. I have also confirmed there are no duplicate profiles. Silly me assumed it was done correctly and when the upgrade process offered to remove old packages I did so I can't seem to retrieve the old profile. Additional information: lsb_release -rd: Description: Ubuntu 21.10 Release: 21.10 snap package information: snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-21.10 refresh-date: today at 09:00 AEST channels: latest/stable:93.0-1 2021-10-08 (631) 157MB - latest/candidate: 93.0-1 2021-09-28 (631) 157MB - latest/beta: 94.0b5-1 2021-10-13 (650) 157MB - latest/edge: ↑ esr/stable: 78.15.0esr-1 2021-10-04 (637) 148MB - esr/candidate:91.2.0esr-1 2021-09-29 (634) 160MB - esr/beta: ↑ esr/edge: ↑ installed: 93.0-1 (631) 157MB - To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1947257/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10
> I guess the snap firefox looks for profiles in a different location, > and the profiles aren't transferred from the old deb-firefox location > to the snap-firefox-expected location. They should be, there is code in the snap's launcher to import existing profiles. If you are willing to test again to help us understand the problem, could you please re-install the snap, and run it under one of those non-sudo users from a terminal (snap run firefox), and share the output here? That would be very helpful, thanks! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1947257 Title: Partial profile loss on upgrade from 21.04 to 21.10 Status in firefox package in Ubuntu: Incomplete Bug description: In the upgrade from 21.04 to 21.10 I noticed it had updated firefox. When restarting some of my profile was kept (themes, addons, etc) but I've noticed my primary window of 50+ tabs was lost. It opened 3 other windows correctly. I tried to find it via "recently closed tabs/windows" but it's not showing up. I have also confirmed there are no duplicate profiles. Silly me assumed it was done correctly and when the upgrade process offered to remove old packages I did so I can't seem to retrieve the old profile. Additional information: lsb_release -rd: Description: Ubuntu 21.10 Release: 21.10 snap package information: snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-21.10 refresh-date: today at 09:00 AEST channels: latest/stable:93.0-1 2021-10-08 (631) 157MB - latest/candidate: 93.0-1 2021-09-28 (631) 157MB - latest/beta: 94.0b5-1 2021-10-13 (650) 157MB - latest/edge: ↑ esr/stable: 78.15.0esr-1 2021-10-04 (637) 148MB - esr/candidate:91.2.0esr-1 2021-09-29 (634) 160MB - esr/beta: ↑ esr/edge: ↑ installed: 93.0-1 (631) 157MB - To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1947257/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10
I upgraded from 21.04 to 21.10. Other (non-sudo) users of the computer reported that their Firefox profiles were lost. I uninstalled the snap firefox, and installed deb firefox via apt. Their profiles "came back". I guess the snap firefox looks for profiles in a different location, and the profiles aren't transferred from the old deb-firefox location to the snap-firefox-expected location. It looks as though this transition to snap firefox has been done badly. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1947257 Title: Partial profile loss on upgrade from 21.04 to 21.10 Status in firefox package in Ubuntu: Incomplete Bug description: In the upgrade from 21.04 to 21.10 I noticed it had updated firefox. When restarting some of my profile was kept (themes, addons, etc) but I've noticed my primary window of 50+ tabs was lost. It opened 3 other windows correctly. I tried to find it via "recently closed tabs/windows" but it's not showing up. I have also confirmed there are no duplicate profiles. Silly me assumed it was done correctly and when the upgrade process offered to remove old packages I did so I can't seem to retrieve the old profile. Additional information: lsb_release -rd: Description: Ubuntu 21.10 Release: 21.10 snap package information: snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-21.10 refresh-date: today at 09:00 AEST channels: latest/stable:93.0-1 2021-10-08 (631) 157MB - latest/candidate: 93.0-1 2021-09-28 (631) 157MB - latest/beta: 94.0b5-1 2021-10-13 (650) 157MB - latest/edge: ↑ esr/stable: 78.15.0esr-1 2021-10-04 (637) 148MB - esr/candidate:91.2.0esr-1 2021-09-29 (634) 160MB - esr/beta: ↑ esr/edge: ↑ installed: 93.0-1 (631) 157MB - To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1947257/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10
I understand the frustration. It's unlikely that the profile import lost one of the windows in such a reproducible manner, but just in case, can you try re-installing the firefox deb (if it was removed: `sudo apt install firefox`), run it after closing the snap (`/usr/bin/firefox`) and see if your main window is restored? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1947257 Title: Partial profile loss on upgrade from 21.04 to 21.10 Status in firefox package in Ubuntu: Incomplete Bug description: In the upgrade from 21.04 to 21.10 I noticed it had updated firefox. When restarting some of my profile was kept (themes, addons, etc) but I've noticed my primary window of 50+ tabs was lost. It opened 3 other windows correctly. I tried to find it via "recently closed tabs/windows" but it's not showing up. I have also confirmed there are no duplicate profiles. Silly me assumed it was done correctly and when the upgrade process offered to remove old packages I did so I can't seem to retrieve the old profile. Additional information: lsb_release -rd: Description: Ubuntu 21.10 Release: 21.10 snap package information: snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-21.10 refresh-date: today at 09:00 AEST channels: latest/stable:93.0-1 2021-10-08 (631) 157MB - latest/candidate: 93.0-1 2021-09-28 (631) 157MB - latest/beta: 94.0b5-1 2021-10-13 (650) 157MB - latest/edge: ↑ esr/stable: 78.15.0esr-1 2021-10-04 (637) 148MB - esr/candidate:91.2.0esr-1 2021-09-29 (634) 160MB - esr/beta: ↑ esr/edge: ↑ installed: 93.0-1 (631) 157MB - To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1947257/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10
Hi Olivier, I have given that a try but no luck. It still only finds 3 of the 4 windows that were open at the time of the upgrade with the one it can't find being the primary one with 50+ tabs. It does not show up in recently closed tabs/windows either so I guess it's just lost, extremely frustrating. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1947257 Title: Partial profile loss on upgrade from 21.04 to 21.10 Status in firefox package in Ubuntu: Incomplete Bug description: In the upgrade from 21.04 to 21.10 I noticed it had updated firefox. When restarting some of my profile was kept (themes, addons, etc) but I've noticed my primary window of 50+ tabs was lost. It opened 3 other windows correctly. I tried to find it via "recently closed tabs/windows" but it's not showing up. I have also confirmed there are no duplicate profiles. Silly me assumed it was done correctly and when the upgrade process offered to remove old packages I did so I can't seem to retrieve the old profile. Additional information: lsb_release -rd: Description: Ubuntu 21.10 Release: 21.10 snap package information: snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-21.10 refresh-date: today at 09:00 AEST channels: latest/stable:93.0-1 2021-10-08 (631) 157MB - latest/candidate: 93.0-1 2021-09-28 (631) 157MB - latest/beta: 94.0b5-1 2021-10-13 (650) 157MB - latest/edge: ↑ esr/stable: 78.15.0esr-1 2021-10-04 (637) 148MB - esr/candidate:91.2.0esr-1 2021-09-29 (634) 160MB - esr/beta: ↑ esr/edge: ↑ installed: 93.0-1 (631) 157MB - To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1947257/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1947257] Re: Partial profile loss on upgrade from 21.04 to 21.10
Your old profile wasn't removed along with the deb package, it should still be in ~/.mozilla/firefox/. If you close the firefox snap, delete ~/snap/firefox/common/.mozilla/firefox then re-run the snap, it should attempt to import the existing profiles from the deb again. Please let us know whether this works. ** Changed in: firefox (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1947257 Title: Partial profile loss on upgrade from 21.04 to 21.10 Status in firefox package in Ubuntu: Incomplete Bug description: In the upgrade from 21.04 to 21.10 I noticed it had updated firefox. When restarting some of my profile was kept (themes, addons, etc) but I've noticed my primary window of 50+ tabs was lost. It opened 3 other windows correctly. I tried to find it via "recently closed tabs/windows" but it's not showing up. I have also confirmed there are no duplicate profiles. Silly me assumed it was done correctly and when the upgrade process offered to remove old packages I did so I can't seem to retrieve the old profile. Additional information: lsb_release -rd: Description: Ubuntu 21.10 Release: 21.10 snap package information: snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-21.10 refresh-date: today at 09:00 AEST channels: latest/stable:93.0-1 2021-10-08 (631) 157MB - latest/candidate: 93.0-1 2021-09-28 (631) 157MB - latest/beta: 94.0b5-1 2021-10-13 (650) 157MB - latest/edge: ↑ esr/stable: 78.15.0esr-1 2021-10-04 (637) 148MB - esr/candidate:91.2.0esr-1 2021-09-29 (634) 160MB - esr/beta: ↑ esr/edge: ↑ installed: 93.0-1 (631) 157MB - To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1947257/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
