Public bug reported:

Laptop with external HDMI display connected.
Ratio is 200% on external display, 100% on laptop display.
Please find attached the picture of a dialog using the wrong ratio for the 
dialog contents, but the correct ratio for the dialog borders, icons, etc.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: thunderbird 1:102.4.2+build2-0ubuntu0.22.04.1
ProcVersionSignature: Ubuntu 5.15.0-57.63-generic 5.15.74
Uname: Linux 5.15.0-57-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  stan       2677 F.... pipewire-media-
 /dev/snd/seq:        stan       2676 F.... pipewire
BuildID: 20221101185644
CasperMD5CheckResult: unknown
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 13 18:55:23 2023
ExecutablePath: /usr/lib/thunderbird/thunderbird
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini 
or extensions.sqlite)
InstallationDate: Installed on 2019-04-26 (1357 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
IpRoute:
 default via 192.168.0.1 dev enxe848b85b98b1 proto dhcp metric 100 
 169.254.0.0/16 dev enxe848b85b98b1 scope link metric 1000 
 192.168.0.0/24 dev enxe848b85b98b1 proto kernel scope link src 192.168.0.246 
metric 100 
 192.168.127.0/24 dev enxe848b85b98b1 proto kernel scope link src 
192.168.127.246 
 192.168.128.0/24 dev enxe848b85b98b1 proto kernel scope link src 
192.168.128.246
Locales: extensions.sqlite corrupt or missing
PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:306
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=102.4.2/20221101185644 (In use)
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
RebootRequiredPkgs: Error: path contained symlinks.
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: Upgraded to jammy on 2022-09-03 (132 days ago)
dmi.bios.date: 12/09/2021
dmi.bios.release: 1.15
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0WWHJ2
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.15.0:bd12/09/2021:br1.15:svnDellInc.:pnPrecision5540:pvr:rvnDellInc.:rn0WWHJ2:rvrA00:cvnDellInc.:ct10:cvr:sku0906:
dmi.product.family: Precision
dmi.product.name: Precision 5540
dmi.product.sku: 0906
dmi.sys.vendor: Dell Inc.

** Affects: thunderbird (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy

** Attachment added: "Screenshot from 2023-01-13 18-50-48.png"
   
https://bugs.launchpad.net/bugs/2002837/+attachment/5641236/+files/Screenshot%20from%202023-01-13%2018-50-48.png

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https://bugs.launchpad.net/bugs/2002837

Title:
  dialog contents uses wrong ratio

Status in thunderbird package in Ubuntu:
  New

Bug description:
  Laptop with external HDMI display connected.
  Ratio is 200% on external display, 100% on laptop display.
  Please find attached the picture of a dialog using the wrong ratio for the 
dialog contents, but the correct ratio for the dialog borders, icons, etc.

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: thunderbird 1:102.4.2+build2-0ubuntu0.22.04.1
  ProcVersionSignature: Ubuntu 5.15.0-57.63-generic 5.15.74
  Uname: Linux 5.15.0-57-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.11-0ubuntu82.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  stan       2677 F.... pipewire-media-
   /dev/snd/seq:        stan       2676 F.... pipewire
  BuildID: 20221101185644
  CasperMD5CheckResult: unknown
  Channel: Unavailable
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Jan 13 18:55:23 2023
  ExecutablePath: /usr/lib/thunderbird/thunderbird
  Extensions: extensions.sqlite corrupt or missing
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  IncompatibleExtensions: Unavailable (corrupt or non-existant 
compatibility.ini or extensions.sqlite)
  InstallationDate: Installed on 2019-04-26 (1357 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  IpRoute:
   default via 192.168.0.1 dev enxe848b85b98b1 proto dhcp metric 100 
   169.254.0.0/16 dev enxe848b85b98b1 scope link metric 1000 
   192.168.0.0/24 dev enxe848b85b98b1 proto kernel scope link src 192.168.0.246 
metric 100 
   192.168.127.0/24 dev enxe848b85b98b1 proto kernel scope link src 
192.168.127.246 
   192.168.128.0/24 dev enxe848b85b98b1 proto kernel scope link src 
192.168.128.246
  Locales: extensions.sqlite corrupt or missing
  PrefErrors: Unexpected character ',' before close parenthesis @ 
/usr/lib/thunderbird/omni.ja:greprefs.js:306
  PrefSources: prefs.js
  Profiles: Profile0 (Default) - LastVersion=102.4.2/20221101185644 (In use)
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
  RebootRequiredPkgs: Error: path contained symlinks.
  RunningIncompatibleAddons: False
  SourcePackage: thunderbird
  Themes: extensions.sqlite corrupt or missing
  UpgradeStatus: Upgraded to jammy on 2022-09-03 (132 days ago)
  dmi.bios.date: 12/09/2021
  dmi.bios.release: 1.15
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.15.0
  dmi.board.name: 0WWHJ2
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 10
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: 
dmi:bvnDellInc.:bvr1.15.0:bd12/09/2021:br1.15:svnDellInc.:pnPrecision5540:pvr:rvnDellInc.:rn0WWHJ2:rvrA00:cvnDellInc.:ct10:cvr:sku0906:
  dmi.product.family: Precision
  dmi.product.name: Precision 5540
  dmi.product.sku: 0906
  dmi.sys.vendor: Dell Inc.

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