[Desktop-packages] [Bug 2019901] Re: Segmentation fault crash in nautilus
[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.] ** Changed in: nautilus (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2019901 Title: Segmentation fault crash in nautilus Status in nautilus package in Ubuntu: Expired Bug description: Nautilus crashes randomly and is not consistent - entering certain directories is sometimes fine and at other time it causes a crash. The terminal output following a crash is: > [1] 10769 segmentation fault (core dumped) nautilus (note the five digit number changes every time) After some googling, I found a post on a forum somewhere that recommended using the `gdb` debug tool to examine the problem. The full output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), but the message following a crash is: >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. 0x77a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 >`$(gdb) bt` > 0 0x77a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 Backtrace stopped: Cannot access memory at address 0x7fffb848 `dmesg` reports the following: >[Tue May 16 13:22:54 2023] nautilus[12066]: segfault at 562c ip 7f32e8c454b8 sp 7ffc6f655f30 error 4 in libgtk-4.so.1.1000.1[7f32e88a1000+3e8000] likely on CPU 2 (core 2, socket 0) >[Tue May 16 13:22:54 2023] Code: 48 83 c4 18 5b 5d c3 66 66 2e 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 39 f7 74 4f 41 54 55 48 89 f5 53 48 89 fb 48 85 ff 74 48 <4c> 8b 27 31 c0 48 85 f6 0f 84 9a 00 00 00 4c 3b 26 74 05 5b 5d 41 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: nautilus 1:44.0-1ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Tue May 16 13:27:33 2023 GsettingsChanges: b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' InstallationDate: Installed on 2023-05-07 (9 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/zsh TERM=xterm-256color XDG_RUNTIME_DIR= SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2019901/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2019901] Re: Segmentation fault crash in nautilus
1. Yes, in /var/crash there is a file named "_usr_bin_nautilus.1000.crash". Running ubuntu-bug on it brings up the following dialog: https://i.postimg.cc/mLmMBVG6/Screenshot-from-2023-05-16-16-48-10.png I'm not sure where the ID of the bug, is though. If you let me know, I can check. 2. I checked here but the latest error report listed was from June 2022. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2019901 Title: Segmentation fault crash in nautilus Status in nautilus package in Ubuntu: Incomplete Bug description: Nautilus crashes randomly and is not consistent - entering certain directories is sometimes fine and at other time it causes a crash. The terminal output following a crash is: > [1] 10769 segmentation fault (core dumped) nautilus (note the five digit number changes every time) After some googling, I found a post on a forum somewhere that recommended using the `gdb` debug tool to examine the problem. The full output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), but the message following a crash is: >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. 0x77a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 >`$(gdb) bt` > 0 0x77a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 Backtrace stopped: Cannot access memory at address 0x7fffb848 `dmesg` reports the following: >[Tue May 16 13:22:54 2023] nautilus[12066]: segfault at 562c ip 7f32e8c454b8 sp 7ffc6f655f30 error 4 in libgtk-4.so.1.1000.1[7f32e88a1000+3e8000] likely on CPU 2 (core 2, socket 0) >[Tue May 16 13:22:54 2023] Code: 48 83 c4 18 5b 5d c3 66 66 2e 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 39 f7 74 4f 41 54 55 48 89 f5 53 48 89 fb 48 85 ff 74 48 <4c> 8b 27 31 c0 48 85 f6 0f 84 9a 00 00 00 4c 3b 26 74 05 5b 5d 41 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: nautilus 1:44.0-1ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Tue May 16 13:27:33 2023 GsettingsChanges: b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' InstallationDate: Installed on 2023-05-07 (9 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/zsh TERM=xterm-256color XDG_RUNTIME_DIR= SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2019901/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2019901] Re: Segmentation fault crash in nautilus
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: nautilus (Ubuntu) Importance: Undecided => Low ** Changed in: nautilus (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2019901 Title: Segmentation fault crash in nautilus Status in nautilus package in Ubuntu: Incomplete Bug description: Nautilus crashes randomly and is not consistent - entering certain directories is sometimes fine and at other time it causes a crash. The terminal output following a crash is: > [1] 10769 segmentation fault (core dumped) nautilus (note the five digit number changes every time) After some googling, I found a post on a forum somewhere that recommended using the `gdb` debug tool to examine the problem. The full output of which[ is in this pastebin](https://pastebin.com/YY5ueBfr), but the message following a crash is: >Thread 1 "nautilus" received signal SIGSEGV, Segmentation fault. 0x77a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 >`$(gdb) bt` > 0 0x77a5a1dd in ?? () from /lib/x86_64-linux-gnu/libgtk-4.so.1 Backtrace stopped: Cannot access memory at address 0x7fffb848 `dmesg` reports the following: >[Tue May 16 13:22:54 2023] nautilus[12066]: segfault at 562c ip 7f32e8c454b8 sp 7ffc6f655f30 error 4 in libgtk-4.so.1.1000.1[7f32e88a1000+3e8000] likely on CPU 2 (core 2, socket 0) >[Tue May 16 13:22:54 2023] Code: 48 83 c4 18 5b 5d c3 66 66 2e 0f 1f 84 00 00 00 00 00 f3 0f 1e fa 48 39 f7 74 4f 41 54 55 48 89 f5 53 48 89 fb 48 85 ff 74 48 <4c> 8b 27 31 c0 48 85 f6 0f 84 9a 00 00 00 4c 3b 26 74 05 5b 5d 41 ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: nautilus 1:44.0-1ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: GNOME Date: Tue May 16 13:27:33 2023 GsettingsChanges: b'org.gnome.nautilus.preferences' b'migrated-gtk-settings' b'true' b'org.gnome.nautilus.window-state' b'initial-size' b'(1101, 756)' InstallationDate: Installed on 2023-05-07 (9 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/usr/bin/zsh TERM=xterm-256color XDG_RUNTIME_DIR= SourcePackage: nautilus UpgradeStatus: No upgrade log present (probably fresh install) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.48.0-1ubuntu1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2019901/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
