Public bug reported: Hi, In some boots my laptop's graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem.
it was tested the following kernel's params: i915.enable_dpcd_backlight=3 i915.enable_dpcd_backlight=1 i915.enable_dpcd_backlight=0 i915.invert_brightness=1 i915.invert_brightness=-1 i915.modeset=0 i915.modeset=1 i915.register_backlight=1 Still no results. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar xorg: Installed: 1:7.7+23ubuntu2 Candidate: 1:7.7+23ubuntu2 Version table: *** 1:7.7+23ubuntu2 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12 Uname: Linux 6.2.0-23-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jun 21 16:03:20 2023 DistUpgraded: Fresh install DistroCodename: lunar DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] InstallationDate: Installed on 2023-06-21 (0 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Compaq 420 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed dmi.bios.date: 09/27/2021 dmi.bios.release: 5.11 dmi.bios.version: V1.13.X dmi.board.asset.tag: Default string dmi.board.name: N14JP6-V2 dmi.board.vendor: Compaq dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Compaq dmi.chassis.version: Default string dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring: dmi.product.family: Presario dmi.product.name: 420 dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Compaq version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.114-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 ** Affects: xorg (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug lunar ubuntu wayland-session ** Description changed: - Hi, - In some boots my laptopt graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem. + Hi, + In some boots my laptop's graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem. it was tested the following kernel's params: i915.enable_dpcd_backlight=3 i915.enable_dpcd_backlight=1 i915.enable_dpcd_backlight=0 i915.invert_brightness=1 i915.invert_brightness=-1 i915.modeset=0 i915.modeset=1 i915.register_backlight=1 Still no results. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar xorg: - Installed: 1:7.7+23ubuntu2 - Candidate: 1:7.7+23ubuntu2 - Version table: - *** 1:7.7+23ubuntu2 500 - 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages - 100 /var/lib/dpkg/status + Installed: 1:7.7+23ubuntu2 + Candidate: 1:7.7+23ubuntu2 + Version table: + *** 1:7.7+23ubuntu2 500 + 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages + 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12 Uname: Linux 6.2.0-23-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jun 21 16:03:20 2023 DistUpgraded: Fresh install DistroCodename: lunar DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: - Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller]) - Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] + Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller]) + Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] InstallationDate: Installed on 2023-06-21 (0 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) Lsusb: - Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub - Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter - Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera - Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub + Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub + Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter + Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera + Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Compaq 420 ProcEnviron: - LANG=en_US.UTF-8 - PATH=(custom, no user) - SHELL=/bin/bash - TERM=xterm-256color - XDG_RUNTIME_DIR=<set> + LANG=en_US.UTF-8 + PATH=(custom, no user) + SHELL=/bin/bash + TERM=xterm-256color + XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed dmi.bios.date: 09/27/2021 dmi.bios.release: 5.11 dmi.bios.version: V1.13.X dmi.board.asset.tag: Default string dmi.board.name: N14JP6-V2 dmi.board.vendor: Compaq dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Compaq dmi.chassis.version: Default string dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring: dmi.product.family: Presario dmi.product.name: 420 dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Compaq version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.114-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2024618 Title: In some boots, screen display is totally black possible i915 issue Status in xorg package in Ubuntu: New Bug description: Hi, In some boots my laptop's graphic card(Intel Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx) only display a black screen, everything else seems to work, the system is able to produce sounds. Its possible to make the display go back to work after close and open the lid. After some tests and debug, it was seen that the screen wasn't entirely black the brightness seems to be setted to the minimum(almost impossible to see), and with a external monitor the brightness level was checked in `/sys/class/backlight/intel_backlight/actual_brightness` it was set to the default value, so the problem can't be the backlight. I believe is a i915 driver problem. it was tested the following kernel's params: i915.enable_dpcd_backlight=3 i915.enable_dpcd_backlight=1 i915.enable_dpcd_backlight=0 i915.invert_brightness=1 i915.invert_brightness=-1 i915.modeset=0 i915.modeset=1 i915.register_backlight=1 Still no results. Distributor ID: Ubuntu Description: Ubuntu 23.04 Release: 23.04 Codename: lunar xorg: Installed: 1:7.7+23ubuntu2 Candidate: 1:7.7+23ubuntu2 Version table: *** 1:7.7+23ubuntu2 500 500 http://br.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 100 /var/lib/dpkg/status ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.2.0-23.23-generic 6.2.12 Uname: Linux 6.2.0-23-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: unknown CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Wed Jun 21 16:03:20 2023 DistUpgraded: Fresh install DistroCodename: lunar DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] (rev 21) (prog-if 00 [VGA controller]) Subsystem: Intel Corporation Atom/Celeron/Pentium Processor x5-E8000/J3xxx/N3xxx Integrated Graphics Controller [8086:22b1] InstallationDate: Installed on 2023-06-21 (0 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) Lsusb: Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub Bus 001 Device 003: ID 0bda:b720 Realtek Semiconductor Corp. RTL8723BU 802.11b/g/n WLAN Adapter Bus 001 Device 002: ID 0bda:5830 Realtek Semiconductor Corp. MTD camera Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub MachineType: Compaq 420 ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-23-generic root=UUID=774e3ecb-1e91-4c0e-8036-66b475c7f433 ro quiet splash vt.handoff=7 SourcePackage: xorg Symptom: display UpgradeStatus: No upgrade log present (probably fresh install) acpidump: Error: command ['pkexec', '/usr/share/apport/dump_acpi_tables.py'] failed with exit code 126: Error executing command as another user: Request dismissed dmi.bios.date: 09/27/2021 dmi.bios.release: 5.11 dmi.bios.version: V1.13.X dmi.board.asset.tag: Default string dmi.board.name: N14JP6-V2 dmi.board.vendor: Compaq dmi.chassis.asset.tag: Default string dmi.chassis.type: 10 dmi.chassis.vendor: Compaq dmi.chassis.version: Default string dmi.ec.firmware.release: 1.0 dmi.modalias: dmi:bvn:bvrV1.13.X:bd09/27/2021:br5.11:efr1.0:svnCompaq:pn420:pvrDefaultstring:rvnCompaq:rnN14JP6-V2:rvr:cvnCompaq:ct10:cvrDefaultstring:skuDefaultstring: dmi.product.family: Presario dmi.product.name: 420 dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Compaq version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.114-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/2024618/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
