[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
[Expired for snapd (Ubuntu) because there has been no activity for 60 days.] ** Changed in: snapd (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Expired Status in snapd package in Ubuntu: Expired Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
[Expired for firefox (Ubuntu) because there has been no activity for 60 days.] ** Changed in: firefox (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Expired Status in snapd package in Ubuntu: Expired Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
the upgrader shouldn't make a difference there, the snap even if it's an old revision or not the expected channel should work on mantic... -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Incomplete Status in snapd package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
I also was unable to verify this bug after an upgrade from 23.04 to 23.10 today. I had previously verified this bug in my VM. Maybe it was fixed by other changes in the upgrader or maybe the Firefox snap had time to update itself before I performed the upgrade. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Incomplete Status in snapd package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
Revisiting my upgrade test in comment #7 I booted the Lunar virtual machine I used for upgrade testing and discovered that the firefox snap on it was quite out of date. I performed the upgrade test again, but this time I refreshed the firefox snap before the distribution upgrade and all was well. ** Changed in: ubuntu-release-upgrader (Ubuntu) Status: New => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Incomplete Status in snapd package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: Invalid Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
I tested an upgrade from Lunar to Mantic today using ubuntu-release- upgrader version 23.10.7 which changed the snap update process from `snap refresh` to `snap switch` and still encountered this issue. bdmurray@clean-lunar-amd64:~$ /usr/bin/firefox -h Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox bdmurray@clean-lunar-amd64:~$ snap info firefox name: firefox summary: Mozilla Firefox web browser publisher: Mozilla\u2713 store-url: https://snapcraft.io/firefox license: unset description: | Firefox is a powerful, extensible web browser with support for modern web application technologies. commands: - firefox - firefox.geckodriver snap-id: 3wdHCAVyZEmYsCMFDE9qt92UV8rC8Wdk tracking: latest/stable/ubuntu-23.10 refresh-date: today at 09:16 PDT channels: latest/stable:118.0.1-12023-09-28 (3206) 252MB - latest/candidate: 118.0.1-12023-09-29 (3215) 252MB - latest/beta: 119.0b3-12023-09-29 (3214) 254MB - latest/edge: 120.0a1 2023-09-29 (3213) 274MB - esr/stable: 115.3.1esr-1 2023-09-28 (3207) 253MB - esr/candidate:115.3.1esr-1 2023-09-28 (3207) 253MB - esr/beta: \u2191 esr/edge: \u2191 installed: 111.0.1-2 (2517) 253MB - I then ran snap refresh firefox: bdmurray@clean-lunar-amd64:~$ snap refresh firefox firefox (stable/ubuntu-23.10) 118.0-1 from Mozilla\u2713 refreshed and /usr/bin/firefox worked again. ** Also affects: ubuntu-release-upgrader (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Incomplete Status in snapd package in Ubuntu: Incomplete Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
It looks like my issue is related to this bug https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/2036765 I followed the steps in this post to fix my firefox https://discourse.ubuntu.com/t/ubuntu-23-10-beta-testing/38861/9 snap refresh --channel=latest/stable/ubuntu-23.10 firefox Firefox however semi broke again yesterday (clicking the icon didn't open it) $ firefox Content snap command-chain for /snap/firefox/3166/gnome-platform/command-chain/desktop-launch not found: ensure slot is connected $ snap refresh fixed firefox this time for me -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Incomplete Status in snapd package in Ubuntu: Incomplete Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
hum, what's the output of $ snap info firefox and why would snapd be stopped? ** Changed in: firefox (Ubuntu) Status: Confirmed => Incomplete ** Changed in: snapd (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Incomplete Status in snapd package in Ubuntu: Incomplete Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
apt-get install firefox --reinstall should run debian/firefox.preinst which is responsible for installing the snap. The preinstall script depends on /run/snapd.socket existing. So when the snapd service is stopped the snap will not be installed. Would it be preferable to let debian/firefox.preinst return an error if the socket does not exist? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
Submitter says snapped firefox is installed but snapped firefox binary isn't found, probably needs more triaging ** Package changed: ubuntu-release-upgrader (Ubuntu) => snapd (Ubuntu) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
What does ls -l /snap/bin/firefox tell you? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Confirmed Status in snapd package in Ubuntu: Confirmed Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: ubuntu-release-upgrader (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Confirmed Status in ubuntu-release-upgrader package in Ubuntu: Confirmed Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2037228] Re: Firefox doesn't work after 23.10 upgrade
** Also affects: firefox (Ubuntu) Importance: Undecided Status: New ** Changed in: firefox (Ubuntu) Importance: Undecided => High ** Changed in: firefox (Ubuntu) Status: New => Confirmed ** Tags added: mantic rls-mm-incoming -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2037228 Title: Firefox doesn't work after 23.10 upgrade Status in firefox package in Ubuntu: Confirmed Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Firefox doesn’t work after upgrading from 23.04 to 23.10 beta. The Firefox icon disappeared from my sidebar during the upgrade process. 'snap list' shows firefox stable is installed, trying to run the command firefox says: Command '/usr/bin/firefox' requires the firefox snap to be installed. Please install it with: snap install firefox $ lsb_release -rd No LSB modules are available. Description:Ubuntu Mantic Minotaur (development branch) Release:23.10 $ apt-cache policy firefox firefox: Installed: 1:1snap1-0ubuntu3 Candidate: 1:1snap1-0ubuntu3 Version table: *** 1:1snap1-0ubuntu3 500 500 http://archive.ubuntu.com/ubuntu mantic/main amd64 Packages 100 /var/lib/dpkg/status To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2037228/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
