** Tags removed: need-duplicate-check -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/2043302
Title: package firefox 119.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 Status in firefox package in Ubuntu: New Bug description: Preparing to unpack .../12-firefox_1%3a1snap1-0ubuntu2_arm64.deb ... => Installing the firefox snap ==> Checking connectivity with the snap store ==> Installing the firefox snap error: cannot perform the following tasks: - Mount snap "firefox" (3357) (systemctl command [reload-or-restart snap-firefox-3357.mount] failed with exit status 1: Job failed. See "journalctl -xe" for details. ) - Mount snap "gnome-42-2204" (143) (systemctl command [reload-or-restart snap-gnome\x2d42\x2d2204-143.mount] failed with exit status 1: Job failed. See "journalctl -xe" for details. ) - Mount snap "gtk-common-themes" (1535) (systemctl command [reload-or-restart snap-gtk\x2dcommon\x2dthemes-1535.mount] failed with exit status 1: Job failed. See "journalctl -xe" for details. ) dpkg: error processing archive /tmp/apt-dpkg-install-KdaQwz/12-firefox_1%3a1snap1-0ubuntu2_arm64.deb (--unpack): new firefox package pre-installation script subprocess returned error exit status 1 Please restart all running instances of firefox, or you will experience problems. Errors were encountered while processing: /tmp/apt-dpkg-install-KdaQwz/12-firefox_1%3a1snap1-0ubuntu2_arm64.deb Exception during pm.DoInstall(): E:Sub-process /usr/bin/dpkg returned an error code (1) ProblemType: Package DistroRelease: Ubuntu 22.04 Package: firefox 119.0+build2-0ubuntu0.20.04.1 Uname: Linux 4.9.337-tegra aarch64 AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.27 Architecture: arm64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: gdm 5969 F.... pulseaudio iot 6181 F.... pulseaudio /dev/snd/controlC0: gdm 5969 F.... pulseaudio iot 6181 F.... pulseaudio BuildID: 20231019122658 CasperMD5CheckResult: unknown Channel: Unavailable Date: Sun Nov 12 08:30:11 2023 ErrorMessage: new firefox package pre-installation script subprocess returned error exit status 1 ForcedLayersAccel: False IfupdownConfig: # interfaces(5) file used by ifup(8) and ifdown(8) # Include files from /etc/network/interfaces.d: source-directory /etc/network/interfaces.d IpRoute: default via 192.168.1.1 dev wlan0 proto dhcp metric 600 169.254.0.0/16 dev docker0 scope link metric 1000 linkdown 172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown 172.18.0.0/16 dev br-6bff5628a2a1 proto kernel scope link src 172.18.0.1 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.21 metric 600 NoProfiles: True PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: XDG_RUNTIME_DIR (/run/user/1000) is not owned by us (uid 0), but by uid 1000! (This could e.g. happen if you try to connect to a non-root PulseAudio as a root user, over the native protocol. Don't do that.) No PulseAudio daemon running, or not running as session daemon. Python3Details: /usr/bin/python3.10, Python 3.10.12, python3-minimal, 3.10.6-1~22.04 PythonDetails: N/A RelatedPackageVersions: dpkg 1.21.1ubuntu2.2 apt 2.4.10 RunningIncompatibleAddons: False SourcePackage: firefox Title: package firefox 119.0+build2-0ubuntu0.20.04.1 failed to install/upgrade: new firefox package pre-installation script subprocess returned error exit status 1 UpgradeStatus: Upgraded to jammy on 2023-11-12 (0 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/2043302/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp