[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
Corrado, the released fix was only for the consumer (gnome-initial- setup). I think that, if you chose to send system information to Canonical and it failed, which is at the moment guaranteed to happen because the service is not up yet, ubuntu-report schedules a new attempt to send the report. If that is ad infinitum or spams your system logs, please file a new bug against ubuntu-report[1]. [1] https://bugs.launchpad.net/ubuntu/+source/ubuntu-report/+filebug. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Fix Released Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
after fix i see many messages about: Apr 10 13:16:06 corrado-n9-nn-0410 systemd[1883]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:16:17 corrado-n9-nn-0410 systemd[2530]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:16:29 corrado-n9-nn-0410 systemd[1883]: Stopped ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:18:50 corrado-n9-nn-0410 systemd[2530]: Stopped ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:19:14 corrado-n9-nn-0410 systemd[1329]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:19:34 corrado-n9-nn-0410 systemd[1877]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:19:46 corrado-n9-nn-0410 systemd[1329]: Stopped ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 13:21:47 corrado-n9-nn-0410 systemd[1877]: Stopped ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 14:08:33 corrado-n9-nn-0410 systemd[1344]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 14:08:45 corrado-n9-nn-0410 systemd[1897]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Apr 10 14:08:57 corrado-n9-nn-0410 systemd[1344]: Stopped ubuntu-report.path - Pending report trigger for Ubuntu Report. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Fix Released Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
** Changed in: gnome-initial-setup (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Fix Released Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
Confirm this no longer present in Ubuntu Noble Desktop daily ISO dated 20240410 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Fix Committed Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
** Changed in: gnome-initial-setup (Ubuntu) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Fix Committed Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
hi, we're still experiencing this just FYI, I've experienced it in every noble desktop install I've tested today -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: In Progress Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
https://salsa.debian.org/gnome-team/gnome-initial- setup/-/merge_requests/23 ** Changed in: gnome-initial-setup (Ubuntu) Status: Triaged => In Progress ** Changed in: gnome-initial-setup (Ubuntu) Assignee: (unassigned) => Nathan Teodosio (nteodosio) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: In Progress Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
ubuntu-report continues to try to send data Jan 25 11:18:27 corrado-n4-nn-0125 systemd[1165]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Jan 25 11:18:44 corrado-n4-nn-0125 systemd[1791]: Started ubuntu-report.path - Pending report trigger for Ubuntu Report. Jan 25 11:18:44 corrado-n4-nn-0125 systemd[1791]: Started ubuntu-report.service - Ubuntu report sends pending metrics data. Jan 25 11:18:54 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 30s" Jan 25 11:18:57 corrado-n4-nn-0125 systemd[1165]: Stopped ubuntu-report.path - Pending report trigger for Ubuntu Report. Jan 25 11:19:34 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 60s" Jan 25 11:20:44 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 120s" Jan 25 11:22:54 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 240s" Jan 25 11:27:04 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 480s" Jan 25 11:35:14 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 960s" Jan 25 11:51:25 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 1800s" Jan 25 12:21:35 corrado-n4-nn-0125 ubuntu-report[1812]: level=error msg="data were not delivered successfully to metrics server, retrying in 1800s" -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Triaged Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2050884] Re: Ubuntu Metrics server is not accepting reports
Okay, sounds good :) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to ubuntu-report in Ubuntu. https://bugs.launchpad.net/bugs/2050884 Title: Ubuntu Metrics server is not accepting reports Status in gnome-initial-setup package in Ubuntu: Triaged Status in ubuntu-report package in Ubuntu: Triaged Bug description: gnome-initial-setup now prompts to send a report immediately, and when it does, it fails, I'll attach a screenshot in the comments. Even when I clicked "Don't send to ubuntu" or however it's phrased, I still encountered the error message pop up in the comments. ProblemType: Bug DistroRelease: Ubuntu 24.04 Package: gnome-initial-setup 46~alpha-2ubuntu1 ProcVersionSignature: Ubuntu 6.6.0-14.14-generic 6.6.3 Uname: Linux 6.6.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu6 Architecture: amd64 CasperMD5CheckResult: pass CloudArchitecture: x86_64 CloudID: none CloudName: none CloudPlatform: none CloudSubPlatform: config CurrentDesktop: ubuntu:GNOME Date: Tue Jan 23 10:38:31 2024 InstallationDate: Installed on 2024-01-23 (0 days ago) InstallationMedia: Ubuntu 24.04 LTS "Noble Numbat" - Daily amd64 (20240123) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash XDG_RUNTIME_DIR= SourcePackage: gnome-initial-setup UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-initial-setup/+bug/2050884/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp