[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
[Expired for nautilus (Ubuntu) because there has been no activity for 60 days.] ** Changed in: nautilus (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Expired Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
Yesterday's apport.log is empty. Previous apport.logs contain INFO: apport (pid 59187) 2024-02-08 18:20:51,239: called for pid 57234, signal 11, core limit 0, dump mode 1 INFO: apport (pid 59187) 2024-02-08 18:20:51,242: executable: /usr/bin/nautilus (command line "/usr/bin/nautilus --gapplication-service") ERROR: apport (pid 59187) 2024-02-08 18:20:51,245: is_closing_session(): Could not determine DBUS socket. INFO: apport (pid 59187) 2024-02-08 18:21:10,429: wrote report /var/crash/_usr_bin_nautilus.1000.crash INFO: apport (pid 95487) 2024-01-29 13:33:14,475: called for pid 95415, signal 11, core limit 0, dump mode 1 INFO: apport (pid 95487) 2024-01-29 13:33:14,478: executable: /usr/bin/nautilus (command line "/usr/bin/nautilus --gapplication-service") ERROR: apport (pid 95487) 2024-01-29 13:33:14,483: is_closing_session(): Could not determine DBUS socket. INFO: apport (pid 95487) 2024-01-29 13:33:29,027: wrote report /var/crash/_usr_bin_nautilus.1000.crash INFO: apport (pid 45221) 2024-01-16 14:26:38,275: called for pid 45115, signal 11, core limit 0, dump mode 1 INFO: apport (pid 45221) 2024-01-16 14:26:38,277: executable: /usr/bin/nautilus (command line "/usr/bin/nautilus --gapplication-service") ERROR: apport (pid 45221) 2024-01-16 14:26:38,278: is_closing_session(): Could not determine DBUS socket. INFO: apport (pid 45221) 2024-01-16 14:26:49,750: wrote report /var/crash/_usr_bin_nautilus.1000.crash INFO: apport (pid 8700) 2024-01-15 20:22:50,212: called for pid 8608, signal 11, core limit 0, dump mode 1 INFO: apport (pid 8700) 2024-01-15 20:22:50,215: executable: /usr/bin/nautilus (command line "/usr/bin/nautilus --gapplication-service") ERROR: apport (pid 8700) 2024-01-15 20:22:50,219: is_closing_session(): Could not determine DBUS socket. INFO: apport (pid 8700) 2024-01-15 20:23:02,098: wrote report /var/crash/_usr_bin_nautilus.1000.crash -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
Check /var/log/apport.log for details, one of the reason could be that the 'report counter' is preventing new reports (which is to avoid having the same problem reported again if there is a recurring problem) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
How can I get "ubuntu-bug myfile.crash" to work? > It's a bit unfortunate there is no new crash on the day of the issue What do you think has prevented the crash report? Anything I can tweak on my side, or improve at next crash? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
> 1. The files you requests contain lots of personal info, i.e. the name of my connected phone. Is there an easy way to anonymise it? No, ideally we shouldn't log private information, but I think the journal log will not be required there. It's a bit unfortunate there is no new crash on the day of the issue but maybe it's the same as the one you listed and had before in which case is would be bug #1713581 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
Tks for your quick response! I need some help please: 1. The files you requests contain lots of personal info, i.e. the name of my connected phone. Is there an easy way to anonymise it? 2. ubuntu-bug myfile.crash runs, but does not issue a bug with ID. 3. No item at https://errors.ubuntu.com/user/myID on the day nautilus crashed. But the list has a previous crash https://errors.ubuntu.com/oops/08ce8e6c-beab-11ee-9caf-fa163ec44ecd PLease advise -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 2052725] Re: nautilus crash while generating thumbnails
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Changed in: nautilus (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to nautilus in Ubuntu. https://bugs.launchpad.net/bugs/2052725 Title: nautilus crash while generating thumbnails Status in nautilus package in Ubuntu: Incomplete Bug description: crashed during the process of generating thumbnails, while browsing directory that contains a few hundred images Ubuntu 23.10 ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: nautilus 1:45~rc-1ubuntu1 ProcVersionSignature: Ubuntu 6.5.0-17.17-generic 6.5.8 Uname: Linux 6.5.0-17-generic x86_64 NonfreeKernelModules: nvidia_modeset nvidia ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Thu Feb 8 18:22:10 2024 GsettingsChanges: InstallationDate: Installed on 2023-06-06 (247 days ago) InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418) SourcePackage: nautilus UpgradeStatus: Upgraded to mantic on 2023-10-14 (117 days ago) usr_lib_nautilus: file-roller 43.0-1 nautilus-extension-gnome-terminal 3.49.92-2ubuntu1 nautilus-image-converter 0.4.0-2 python3-nautilus 4.0-1build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/nautilus/+bug/2052725/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
