[Desktop-packages] [Bug 387504] Re: hp 3940 prints color but not black text, took out color ink so now i get blank pages. I have set the properties to black text etc restarted several times.
Hello Avril,
Thank you for submitting this bug and reporting a problem with hplip. You made
this bug report some time ago and Ubuntu and hplip have been updated since
then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 387504
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu and hplip better.
G
** Changed in: hplip (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/387504
Title:
hp 3940 prints color but not black text, took out color ink so now i
get blank pages. I have set the properties to black text etc restarted
several times.
Status in hplip package in Ubuntu:
Incomplete
Bug description:
Binary package hint: system-config-printer
I am using ubuntu 9.04
I installed the hp printer 3940
package info
foomatic-filters
OpenPrinting printer support - filters Version 4.00 0-ubuntu
the test page was only printed in color. I tried to print a document
and had set option to black text and grayscale. Got blank pages.
Restarted printer and pc several times. i ran trouble shooter it said
it could not find any trouble although the test page it ran was blank.
this the trouble shooting report
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': ,
'cups_instance': None,
'cups_queue': 'Deskjet-3900',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri':
u'hp:/usb/Deskjet_3900?serial=CN65N1J44Y048H',
'printer-info': u'HP Deskjet 3900',
'printer-is-shared': True,
'printer-location': u'avril-desktop',
'printer-make-and-model': u'HP Deskjet 3900 hpijs,
3.9.2',
'printer-state': 3,
'printer-state-message': u'',
'printer-state-reasons': [u'none'],
'printer-type': 167948,
'printer-uri-supported':
u'ipp://localhost:631/printers/Deskjet-3900'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver.
3.9.2)\x1b[0m',
'\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
'',
'Copyright (c) 2001-9 Hewlett-Packard Development Company,
LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute
it',
'under certain conditions. See COPYING file for more
details.',
'',
'',
'\x1b[01mHP Linux Imaging and Printing System (ver.
3.9.2)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'',
'Copyright (c) 2001-9 Hewlett-Packard Development Company,
LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute
it',
'under certain conditions. See COPYING file for more
details.',
'',
'',
'\x1b[01mhp:/usb/Deskjet_3900?serial=CN65N1J44Y048H\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s)
\x1b[0m',
'
--',
' agent1-ackFalse
',
' agent1-desc Black cartridge
',
' agent1-dvc0
',
' agent1-health 0
',
' agent1-health-descLow
',
' agent1-hp-ink False
',
' agent1-id 9
'
[Desktop-packages] [Bug 387504] Re: hp 3940 prints color but not black text, took out color ink so now i get blank pages. I have set the properties to black text etc restarted several times.
[Expired for hplip (Ubuntu) because there has been no activity for 60
days.]
** Changed in: hplip (Ubuntu)
Status: Incomplete => Expired
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/387504
Title:
hp 3940 prints color but not black text, took out color ink so now i
get blank pages. I have set the properties to black text etc restarted
several times.
Status in hplip package in Ubuntu:
Expired
Bug description:
Binary package hint: system-config-printer
I am using ubuntu 9.04
I installed the hp printer 3940
package info
foomatic-filters
OpenPrinting printer support - filters Version 4.00 0-ubuntu
the test page was only printed in color. I tried to print a document
and had set option to black text and grayscale. Got blank pages.
Restarted printer and pc several times. i ran trouble shooter it said
it could not find any trouble although the test page it ran was blank.
this the trouble shooting report
Page 1 (Scheduler not running?):
{'cups_connection_failure': False}
Page 2 (Choose printer):
{'cups_dest': ,
'cups_instance': None,
'cups_queue': 'Deskjet-3900',
'cups_queue_listed': True}
Page 3 (Check printer sanity):
{'cups_device_uri_scheme': u'hp',
'cups_printer_dict': {'device-uri':
u'hp:/usb/Deskjet_3900?serial=CN65N1J44Y048H',
'printer-info': u'HP Deskjet 3900',
'printer-is-shared': True,
'printer-location': u'avril-desktop',
'printer-make-and-model': u'HP Deskjet 3900 hpijs,
3.9.2',
'printer-state': 3,
'printer-state-message': u'',
'printer-state-reasons': [u'none'],
'printer-type': 167948,
'printer-uri-supported':
u'ipp://localhost:631/printers/Deskjet-3900'},
'cups_printer_remote': False,
'hplip_output': (['',
'\x1b[01mHP Linux Imaging and Printing System (ver.
3.9.2)\x1b[0m',
'\x1b[01mSystem Tray Status Service ver. 2.0\x1b[0m',
'',
'Copyright (c) 2001-9 Hewlett-Packard Development Company,
LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute
it',
'under certain conditions. See COPYING file for more
details.',
'',
'',
'\x1b[01mHP Linux Imaging and Printing System (ver.
3.9.2)\x1b[0m',
'\x1b[01mDevice Information Utility ver. 5.2\x1b[0m',
'',
'Copyright (c) 2001-9 Hewlett-Packard Development Company,
LP',
'This software comes with ABSOLUTELY NO WARRANTY.',
'This is free software, and you are welcome to distribute
it',
'under certain conditions. See COPYING file for more
details.',
'',
'',
'\x1b[01mhp:/usb/Deskjet_3900?serial=CN65N1J44Y048H\x1b[0m',
'',
'\x1b[01mDevice Parameters (dynamic data):\x1b[0m',
'\x1b[01m Parameter Value(s)
\x1b[0m',
'
--',
' agent1-ackFalse
',
' agent1-desc Black cartridge
',
' agent1-dvc0
',
' agent1-health 0
',
' agent1-health-descLow
',
' agent1-hp-ink False
',
' agent1-id 9
',
' agent1-kind 3
',
' agent1-known False
',
' agent1-level 0
',
' agent1-level-trigger 5
',
' agent1-sku21 (C9351A)
