Closing that outdated report as EOL has been reached long time ago ** Changed in: sane-backends (Ubuntu) Status: New => Invalid
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to sane-backends in Ubuntu. https://bugs.launchpad.net/bugs/563416 Title: sane-backends does not detect scanner, only webcam Status in sane-backends package in Ubuntu: Invalid Bug description: I am running Ubuntu 10.04 beta2 64-bit with updates. I have an HP Pavilion dv5 with integrated webcam, and I have a Lexmark x5650 which prints, scans, and faxes. I have successfully gotten my x5650 to scan on another machine (also 10.04 beta2, but 32-bit, and no integrated webcam, although it does have a usb webcam). This problem also occurred on my HP with Karmic as well. I am still able to print; I just cannot scan on the HP. I open up Simple Scan from the Applications menu. I go to Preferences in the Documents menu in Simple Scan. There I only see my webcam as an option, or I see no option at all. Here's simple-scan -d with the scanner plugged in: ** (simple-scan:2265): DEBUG: Starting Simple Scan 1.0.0, PID=2265 ** (simple-scan:2265): DEBUG: Restoring window to 600x400 pixels ** (simple-scan:2265): DEBUG: sane_init () -> SANE_STATUS_GOOD ** (simple-scan:2265): DEBUG: SANE version 1.0.20 ** (simple-scan:2265): DEBUG: Requesting redetection of scan devices ** (simple-scan:2265): DEBUG: Processing request ** (simple-scan:2265): DEBUG: Stopping scan thread It freezes at Processing request. I have to force the application to quit. Here's simple-scan -d with the scanner unplugged, and then plugged in after it has opened: ** (simple-scan:2273): DEBUG: Starting Simple Scan 1.0.0, PID=2273 ** (simple-scan:2273): DEBUG: Restoring window to 600x400 pixels ** (simple-scan:2273): DEBUG: sane_init () -> SANE_STATUS_GOOD ** (simple-scan:2273): DEBUG: SANE version 1.0.20 ** (simple-scan:2273): DEBUG: Requesting redetection of scan devices ** (simple-scan:2273): DEBUG: Processing request ** (simple-scan:2273): DEBUG: sane_get_devices () -> SANE_STATUS_GOOD ** (simple-scan:2273): DEBUG: Device: name="v4l:/dev/video0" vendor="Noname" model="HP Webcam" type="virtual device" ** (simple-scan:2273): DEBUG: Requesting redetection of scan devices ** (simple-scan:2273): DEBUG: Processing request At this point it freezes, and I have to force simple-scan to quit. Here's the output of some terminal commands that might be helpful: sane-find-scanner # sane-find-scanner will now attempt to detect your scanner. If the # result is different from what you expected, first make sure your # scanner is powered up and properly connected to your computer. # No SCSI scanners found. If you expected something different, make sure that # you have loaded a kernel SCSI driver for your SCSI adapter. found USB scanner (vendor=0x043d [Lexmark], product=0x013f [5600-6600 Series]) at libusb:002:003 # Your USB scanner was (probably) detected. It may or may not be supported by # SANE. Try scanimage -L and read the backend's manpage. # Not checking for parallel port scanners. # Most Scanners connected to the parallel port or other proprietary ports # can't be detected by this program. # You may want to run this program as root to find all devices. Once you # found the scanner devices, be sure to adjust access permissions as # necessary. lsusb Bus 006 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 003: ID 043d:013f Lexmark International, Inc. Bus 002 Device 002: ID 0424:2524 Standard Microsystems Corp. USB MultiSwitch Hub Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 001 Device 004: ID 0bda:0158 Realtek Semiconductor Corp. Mass Storage Device Bus 001 Device 003: ID 0408:03ba Quanta Computer, Inc. Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub ls -l /dev/bus/usb/*/* crw-rw-r-- 1 root root 189, 0 2010-04-14 16:50 /dev/bus/usb/001/001 crw-rw-r-- 1 root root 189, 2 2010-04-14 16:50 /dev/bus/usb/001/003 crw-rw-r-- 1 root root 189, 3 2010-04-14 16:50 /dev/bus/usb/001/004 crw-rw-r-- 1 root root 189, 128 2010-04-14 16:50 /dev/bus/usb/002/001 crw-rw-r-- 1 root root 189, 129 2010-04-14 16:50 /dev/bus/usb/002/002 crw-rw-rw- 1 root root 189, 130 2010-04-14 17:01 /dev/bus/usb/002/003 crw-rw-r-- 1 root root 189, 256 2010-04-14 16:50 /dev/bus/usb/003/001 crw-rw-r-- 1 root root 189, 384 2010-04-14 16:50 /dev/bus/usb/004/001 crw-rw-r-- 1 root root 189, 512 2010-04-14 16:50 /dev/bus/usb/005/001 crw-rw-r-- 1 root root 189, 640 2010-04-14 16:50 /dev/bus/usb/006/001 lpstat -v device for 5600-6600-Series: usb://Lexmark/5600-6600%20Series lpinfo -v network http direct scsi direct lxkusb://Lexmark/5600-6600%20Series network smb network lpd network ipp network socket network beh direct hp direct hpfax direct usb://Lexmark/5600-6600%20Series scanimage -L device `v4l:/dev/video0' is a Noname HP Webcam virtual device ProblemType: Bug DistroRelease: Ubuntu 10.04 Package: simple-scan 1.0.0-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.32-20.30-generic 2.6.32.11+drm33.2 Uname: Linux 2.6.32-20-generic x86_64 Architecture: amd64 Date: Wed Apr 14 16:52:29 2010 DriverPackageVersions: libsane 1.0.20-13ubuntu1 libsane-extras N/A hplip 3.10.2-2ubuntu2 hpoj N/A InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta amd64 (20100406.1) MachineType: Hewlett-Packard HP Pavilion dv5 Notebook PC ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-20-generic root=UUID=8d721e2e-4aba-4995-83c6-7af3f38675ef ro quiet splash ProcEnviron: LANG=en_US.utf8 SHELL=/bin/bash SimpleScanLog: SourcePackage: simple-scan dmi.bios.date: 07/06/2009 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.35 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 30F2 dmi.board.vendor: Quanta dmi.board.version: 98.35 dmi.chassis.type: 10 dmi.chassis.vendor: Quanta dmi.chassis.version: N/A dmi.modalias: dmi:bvnHewlett-Packard:bvrF.35:bd07/06/2009:svnHewlett-Packard:pnHPPaviliondv5NotebookPC:pvrRev1:rvnQuanta:rn30F2:rvr98.35:cvnQuanta:ct10:cvrN/A: dmi.product.name: HP Pavilion dv5 Notebook PC dmi.product.version: Rev 1 dmi.sys.vendor: Hewlett-Packard To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/sane-backends/+bug/563416/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp