[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
This bug has sat incomplete for 6 months. Marking invalid. ** Changed in: libreoffice (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice: Invalid Status in libreoffice package in Ubuntu: Invalid Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
Launchpad has imported 35 comments from the remote bug at https://bugs.documentfoundation.org/show_bug.cgi?id=39809. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2011-08-03T10:01:19+00:00 Hans-nrw wrote: Hello, I try to print in duplex mode but there are no settings to do it. In OpenOffice there is into the V3.3 a option into the printer dialogue to set the printer to duplex. http://www.glomme.de/snaggit/2011-08-03_16-40-03-2.jpeg But in Libreoffice 3.4.2 and also 3.3.3 the settings are missed: http://www.glomme.de/snaggit/2011-08-03_16-42-50-1.jpeg So it would be fine to implement it also in LibreOffice. Before that option is not implemented for me (I'm sorry to say) it's a no go, because I need it very often. Reply at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/894763/comments/0 On 2011-08-05T12:22:01+00:00 Hans-nrw wrote: *** Bug 38758 has been marked as a duplicate of this bug. *** Reply at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/894763/comments/2 On 2011-11-25T06:35:08+00:00 Christopher M. Penalver wrote: Confirmed in Ubuntu 11.10 LibreOffice 3.4.4. When one clicks File -> Print -> highlight the printer -> Properties -> Paper tab duplex has options for either or Off. lsb_release -rd Description:Ubuntu 11.10 Release:11.10 apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.4.4-0ubuntu1 Candidate: 1:3.4.4-0ubuntu1 Version table: *** 1:3.4.4-0ubuntu1 0 500 http://us.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages 100 /var/lib/dpkg/status 1:3.4.3-3ubuntu2 0 500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages Reply at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/894763/comments/4 On 2011-12-23T12:26:01+00:00 Björn Michaelsen wrote: [This is an automated message.] This bug was filed before the changes to Bugzilla on 2011-10-16. Thus it started right out as NEW without ever being explicitly confirmed. The bug is changed to state NEEDINFO for this reason. To move this bug from NEEDINFO back to NEW please check if the bug still persists with the 3.5.0 beta1 or beta2 prereleases. Details on how to test the 3.5.0 beta1 can be found at: http://wiki.documentfoundation.org/QA/BugHunting_Session_3.5.0.-1 more detail on this bulk operation: http://nabble.documentfoundation.org /RFC-Operation-Spamzilla-tp3607474p3607474.html Reply at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/894763/comments/8 On 2012-03-01T05:54:35+00:00 Sasha-libreoffice wrote: Thanks for bugreport Please, verify: in last version of LibreOffice problem remains? If available, try on another OS and tell result On the same computer, but from another program, duplex works? May be related: Bug 33639 - doesn't remember duplex settings Bug 42926 - Duplex options are ignored Bug 45630 - : Printer Driver Options do not Work with LO Documents (Duplex, Pages per Sheet) Bug 32841 - Printing multiple copies outputs full duplex Bug 35096 - Bug: printing sides + multiples pages per sheet Bug 43932 - PRINTING: Paper tray setting not accepted from "File -> Print..." Reply at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/894763/comments/10 On 2012-03-01T08:42:13+00:00 Hans-nrw wrote: Hello, additional info now.: Like you see in the screenshot (first one) the duplex option works in OpenOffice. The Screenshot of course was made on the same computer (else it makes no sense). Because LibreOffice is based on OpenOffice that option was missed. When you have also a look here at LibreOffice 3.5.0 into the printing dialogue: http://www.glomme.de/snaggit/2012-03-01_17-08-52.snagproj.jpeg you see nothing also in 3.5 will be changed. In opposite of OpenOffice: http://www.glomme.de/snaggit/2012-03-01_17-10-54.snagproj.jpeg or NeoOffice: http://www.glomme.de/snaggit/2012-03-01_17-13-05.snagproj.jpeg you see there the duplex Options work. All programs are running on OSX 10.7.3. At windows 7 the option is there also if it will be hidden: http://www.glomme.de/snaggit/2012-03-01_17-39-50.snagproj.jpeg <- Option http://www.glomme.de/snaggit/2012-03-01_17-41-09.snagproj.jpeg <- Duplex So only here at osx (not tester here at linux) the option will be missed. Reply at: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/894763/comments/11 ---
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
** Bug watch added: Document Foundation Bugzilla #39809 https://bugs.documentfoundation.org/show_bug.cgi?id=39809 ** Changed in: df-libreoffice Importance: Medium => Unknown ** Changed in: df-libreoffice Status: Confirmed => Unknown ** Changed in: df-libreoffice Remote watch: freedesktop.org Bugzilla #39809 => Document Foundation Bugzilla #39809 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice: Unknown Status in libreoffice package in Ubuntu: Incomplete Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know. ** Changed in: libreoffice (Ubuntu) Status: Triaged => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice: Unknown Status in libreoffice package in Ubuntu: Incomplete Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
** Changed in: df-libreoffice Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Confirmed Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
Go to /usr/lib/libreoffice/program/spadmin and deactivate support for cups. Go to new printer and import your ppd-file from /etc/cups/ppd. In my case it works with Printer language Type postscript and pdf. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Incomplete Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
** Changed in: df-libreoffice Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Incomplete Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
** Changed in: df-libreoffice Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Confirmed Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
** Bug watch added: freedesktop.org Bugzilla #44638 https://bugs.freedesktop.org/show_bug.cgi?id=44638 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Incomplete Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
possibly related: bug 872873 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Incomplete Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
** Changed in: df-libreoffice Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Incomplete Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 894763] Re: [Upstream] Duplex options do not print duplex
Launchpad has imported 3 comments from the remote bug at https://bugs.freedesktop.org/show_bug.cgi?id=39809. If you reply to an imported comment from within Launchpad, your comment will be sent to the remote bug automatically. Read more about Launchpad's inter-bugtracker facilities at https://help.launchpad.net/InterBugTracking. On 2011-08-03T17:01:19+00:00 Hans-nrw wrote: Hello, I try to print in duplex mode but there are no settings to do it. In OpenOffice there is into the V3.3 a option into the printer dialogue to set the printer to duplex. http://www.glomme.de/snaggit/2011-08-03_16-40-03-2.jpeg But in Libreoffice 3.4.2 and also 3.3.3 the settings are missed: http://www.glomme.de/snaggit/2011-08-03_16-42-50-1.jpeg So it would be fine to implement it also in LibreOffice. Before that option is not implemented for me (I'm sorry to say) it's a no go, because I need it very often. Reply at: https://bugs.launchpad.net/df- libreoffice/+bug/894763/comments/0 On 2011-08-05T19:22:01+00:00 Hans-nrw wrote: *** Bug 38758 has been marked as a duplicate of this bug. *** Reply at: https://bugs.launchpad.net/df- libreoffice/+bug/894763/comments/1 On 2011-11-25T14:35:08+00:00 Christopher M. Penalver wrote: Confirmed in Ubuntu 11.10 LibreOffice 3.4.4. When one clicks File -> Print -> highlight the printer -> Properties -> Paper tab duplex has options for either or Off. lsb_release -rd Description:Ubuntu 11.10 Release:11.10 apt-cache policy libreoffice-writer libreoffice-writer: Installed: 1:3.4.4-0ubuntu1 Candidate: 1:3.4.4-0ubuntu1 Version table: *** 1:3.4.4-0ubuntu1 0 500 http://us.archive.ubuntu.com/ubuntu/ oneiric-updates/main i386 Packages 100 /var/lib/dpkg/status 1:3.4.3-3ubuntu2 0 500 http://us.archive.ubuntu.com/ubuntu/ oneiric/main i386 Packages Reply at: https://bugs.launchpad.net/df- libreoffice/+bug/894763/comments/4 ** Changed in: df-libreoffice Status: Unknown => Confirmed ** Changed in: df-libreoffice Importance: Unknown => Medium -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/894763 Title: [Upstream] Duplex options do not print duplex Status in LibreOffice Productivity Suite: Confirmed Status in “libreoffice” package in Ubuntu: Triaged Bug description: When you try to set up duplex printing in both calc and writer, the only options you get is and Off. Neither works. ProblemType: Bug DistroRelease: Ubuntu 11.10 Package: libreoffice-calc 1:3.4.4-0ubuntu1 ProcVersionSignature: Ubuntu 3.0.0-13.22-generic 3.0.6 Uname: Linux 3.0.0-13-generic i686 ApportVersion: 1.23-0ubuntu4 Architecture: i386 Date: Fri Nov 25 15:02:34 2011 ProcEnviron: LANGUAGE=pl_PL:pl:en_GB:en PATH=(custom, user) LANG=pl_PL.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: Upgraded to oneiric on 2011-10-18 (38 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/df-libreoffice/+bug/894763/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp