Re: [Desktop-packages] [Bug 1782739] Re: Boot to Black
That worked. I now can see the login screen.Now if I could only get to motion sensors to learn the difference between landscape and portrait. It boots up sideways and I have to tip the laptop on its side and open the setting drop down and lock the rotation. Once it is locked I am good to go. ASUS, I guess i would be too much to expect to have a standard X-Y axis output.I can live with this. Thank you so much for your assistance. Gene On Wed, Jul 25, 2018 at 10:10 PM, Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Perhaps this might be a workaround too?... > > Edit /etc/gdm3/custom.conf and uncomment the line: > #WaylandEnable=false > > Reboot. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1782739 > > Title: > Boot to Black > > Status in gdm3 package in Ubuntu: > Incomplete > Status in linux package in Ubuntu: > Incomplete > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see > the splash screen as expected. The boot continues and it reaches the > point where you would expect to see the login screen. I see what > appears to be a non-backlighted blank black screen. If I wait until > all hard drive activity ceases and then type in my password and press > enter the login completes and I am presented a normal Ubuntu desktop. > > Thank you > Gene > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Uname: Linux 4.15.0-23-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jul 20 07:16:51 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, including running git bisection searches > GraphicsCard: >Intel Corporation Haswell-ULT Integrated Graphics Controller > [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. Haswell-ULT Integrated Graphics > Controller [1043:166d] > InstallationDate: Installed on 2018-07-20 (0 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: ASUSTeK COMPUTER INC. TP550LA > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic > root=UUID=5b0bd839-3614-4f3d-8536-bc400cd364e5 ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/27/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: TP550LA.210 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: TP550LA > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP550LA.210:bd06/27/2014: > svnASUSTeKCOMPUTERINC.:pnTP550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.: > rnTP550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.family: TP > dmi.product.name: TP550LA > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.91-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20171229-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15-2 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1782739/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1782739 Title: Boot to Black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see the splash screen as expected. The boot continues and it reaches the point where you would expect to see the login screen. I see what appears to be a non-backlighted blank black screen. If I wait until all hard drive activity ceases and then type in my password and press
Re: [Desktop-packages] [Bug 1782739] Re: Boot to Black
Daniel, Clicking on each of these links resulted in a 404 error. I am very interested and willing to work this issue but I also know your time is valuable. I have established a work around by setting my system to auto logon. That bypasses the offending condition. I have not run into the blank screen anywhere else. I am sure the problem is being caused by some odd ASUS bios boot-up condition. I have worked with Linux enough to know the capability and quality of the product. I would blame ASUS before Ubuntu. Let me know how you want to proceed. Thank you. Gene On Tue, Jul 24, 2018 at 9:57 PM, Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > Note to self: possibly related to bug 1782934. > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1782739 > > Title: > Boot to Black > > Status in gdm3 package in Ubuntu: > Incomplete > Status in linux package in Ubuntu: > Incomplete > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see > the splash screen as expected. The boot continues and it reaches the > point where you would expect to see the login screen. I see what > appears to be a non-backlighted blank black screen. If I wait until > all hard drive activity ceases and then type in my password and press > enter the login completes and I am presented a normal Ubuntu desktop. > > Thank you > Gene > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Uname: Linux 4.15.0-23-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jul 20 07:16:51 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, including running git bisection searches > GraphicsCard: >Intel Corporation Haswell-ULT Integrated Graphics Controller > [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. Haswell-ULT Integrated Graphics > Controller [1043:166d] > InstallationDate: Installed on 2018-07-20 (0 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: ASUSTeK COMPUTER INC. TP550LA > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic > root=UUID=5b0bd839-3614-4f3d-8536-bc400cd364e5 ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/27/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: TP550LA.210 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: TP550LA > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP550LA.210:bd06/27/2014: > svnASUSTeKCOMPUTERINC.:pnTP550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.: > rnTP550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.family: TP > dmi.product.name: TP550LA > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.91-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20171229-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15-2 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1782739/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1782739 Title: Boot to Black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see the splash screen as expected. The boot continues and it reaches the point where you would expect to see the login screen. I see what appears to be a non-backlighted blank black screen. If I wait until all hard drive activity ceases and
Re: [Desktop-packages] [Bug 1782739] Re: Boot to Black
Daniel, I am fairly literate and I am an IT professional by trade (Cisco Voice), however I am not a desktop specialist and especially not a Linux specialist. I am very willing to learn and do all I can to help resolve this issue but I would not know how to tell which kernel I am currently running nor how to select and install one from that massive list you provided. I do so appreciate your help and I hope it continues to be extended to a willing novice. Thank you Gene On Mon, Jul 23, 2018 at 9:15 PM, Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > OK. Next please try some newer (or older) kernels and see if you can > find a version which fixes the bug: > > http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1782739 > > Title: > Boot to Black > > Status in gdm3 package in Ubuntu: > Incomplete > Status in linux package in Ubuntu: > Incomplete > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see > the splash screen as expected. The boot continues and it reaches the > point where you would expect to see the login screen. I see what > appears to be a non-backlighted blank black screen. If I wait until > all hard drive activity ceases and then type in my password and press > enter the login completes and I am presented a normal Ubuntu desktop. > > Thank you > Gene > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Uname: Linux 4.15.0-23-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jul 20 07:16:51 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, including running git bisection searches > GraphicsCard: >Intel Corporation Haswell-ULT Integrated Graphics Controller > [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. Haswell-ULT Integrated Graphics > Controller [1043:166d] > InstallationDate: Installed on 2018-07-20 (0 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: ASUSTeK COMPUTER INC. TP550LA > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic > root=UUID=5b0bd839-3614-4f3d-8536-bc400cd364e5 ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/27/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: TP550LA.210 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: TP550LA > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP550LA.210:bd06/27/2014: > svnASUSTeKCOMPUTERINC.:pnTP550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.: > rnTP550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.family: TP > dmi.product.name: TP550LA > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.91-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20171229-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15-2 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1782739/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1782739 Title: Boot to Black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see the splash screen as expected. The boot continues and it reaches the point where you would expect to see the login screen. I see what appears to be a non-backlighted blank black screen. If I wait until all hard drive
Re: [Desktop-packages] [Bug 1782739] Re: Boot to Black
Thank you for responding. No Sir. The screen brightness keys (fn f5 and fn f6) have no effect at all. Regards Gene On Sun, Jul 22, 2018 at 10:34 PM, Daniel van Vugt < daniel.van.v...@canonical.com> wrote: > While on the black screen, are you able to increase the screen > brightness using the backlight keys? > > ** Tags added: black-screen > > ** Package changed: xorg (Ubuntu) => gdm3 (Ubuntu) > > ** Also affects: mutter (Ubuntu) >Importance: Undecided >Status: New > > ** Also affects: linux (Ubuntu) >Importance: Undecided >Status: New > > ** Changed in: gdm3 (Ubuntu) >Status: New => Incomplete > > ** Changed in: linux (Ubuntu) >Status: New => Incomplete > > ** Changed in: mutter (Ubuntu) >Status: New => Incomplete > > -- > You received this bug notification because you are subscribed to the bug > report. > https://bugs.launchpad.net/bugs/1782739 > > Title: > Boot to Black > > Status in gdm3 package in Ubuntu: > Incomplete > Status in linux package in Ubuntu: > Incomplete > Status in mutter package in Ubuntu: > Incomplete > > Bug description: > When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see > the splash screen as expected. The boot continues and it reaches the > point where you would expect to see the login screen. I see what > appears to be a non-backlighted blank black screen. If I wait until > all hard drive activity ceases and then type in my password and press > enter the login completes and I am presented a normal Ubuntu desktop. > > Thank you > Gene > > ProblemType: Bug > DistroRelease: Ubuntu 18.04 > Package: xorg 1:7.7+19ubuntu7 > ProcVersionSignature: Ubuntu 4.15.0-23.25-generic 4.15.18 > Uname: Linux 4.15.0-23-generic x86_64 > ApportVersion: 2.20.9-0ubuntu7.2 > Architecture: amd64 > BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' > CompositorRunning: None > CurrentDesktop: ubuntu:GNOME > Date: Fri Jul 20 07:16:51 2018 > DistUpgraded: Fresh install > DistroCodename: bionic > DistroVariant: ubuntu > ExtraDebuggingInterest: Yes, including running git bisection searches > GraphicsCard: >Intel Corporation Haswell-ULT Integrated Graphics Controller > [8086:0a16] (rev 0b) (prog-if 00 [VGA controller]) > Subsystem: ASUSTeK Computer Inc. Haswell-ULT Integrated Graphics > Controller [1043:166d] > InstallationDate: Installed on 2018-07-20 (0 days ago) > InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 > (20180426) > MachineType: ASUSTeK COMPUTER INC. TP550LA > ProcEnviron: >PATH=(custom, no user) >XDG_RUNTIME_DIR= >LANG=en_US.UTF-8 >SHELL=/bin/bash > ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-23-generic > root=UUID=5b0bd839-3614-4f3d-8536-bc400cd364e5 ro quiet splash > vt.handoff=1 > SourcePackage: xorg > Symptom: display > UpgradeStatus: No upgrade log present (probably fresh install) > dmi.bios.date: 06/27/2014 > dmi.bios.vendor: American Megatrends Inc. > dmi.bios.version: TP550LA.210 > dmi.board.asset.tag: ATN12345678901234567 > dmi.board.name: TP550LA > dmi.board.vendor: ASUSTeK COMPUTER INC. > dmi.board.version: 1.0 > dmi.chassis.asset.tag: No Asset Tag > dmi.chassis.type: 10 > dmi.chassis.vendor: ASUSTeK COMPUTER INC. > dmi.chassis.version: 1.0 > dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrTP550LA.210:bd06/27/2014: > svnASUSTeKCOMPUTERINC.:pnTP550LA:pvr1.0:rvnASUSTeKCOMPUTERINC.: > rnTP550LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0: > dmi.product.family: TP > dmi.product.name: TP550LA > dmi.product.version: 1.0 > dmi.sys.vendor: ASUSTeK COMPUTER INC. > version.compiz: compiz N/A > version.libdrm2: libdrm2 2.4.91-2 > version.libgl1-mesa-dri: libgl1-mesa-dri 18.0.5-0ubuntu0~18.04.1 > version.libgl1-mesa-glx: libgl1-mesa-glx 18.0.5-0ubuntu0~18.04.1 > version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4 > version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A > version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1 > version.xserver-xorg-video-intel: xserver-xorg-video-intel > 2:2.99.917+git20171229-1 > version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau > 1:1.0.15-2 > > To manage notifications about this bug go to: > https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1782739/+subscriptions > -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to mutter in Ubuntu. https://bugs.launchpad.net/bugs/1782739 Title: Boot to Black Status in gdm3 package in Ubuntu: Incomplete Status in linux package in Ubuntu: Incomplete Status in mutter package in Ubuntu: Incomplete Bug description: When I boot my new Ubuntu 18.04LTS install on my ASUS flipbook I see the splash screen as expected. The boot continues and it reaches the point where you would expect to see the login screen. I see what appears to be a non-backlighted blank black
