Re: Who's responding to the "Help with task" emails?

[Rich Bowen]

On 05/02/2018 05:31 AM, Bertrand Delacretaz wrote:

Hi,

On Sat, Apr 28, 2018 at 3:58 PM, Julian Foad  wrote:

...These are, I suppose, sent by people clicking on our "mailto" links on pages 
such
as https://helpwanted.apache.org/task.html?24ee9dd8


https://helpwanted.apache.org/ says "Managed by the Apache Community
Development Project", but is anyone on this PMC currently willing and
able to manage those requests and generally keep the whole thing up to
date?

I think such a service needs an owner, which should be a group of
people, and I'm not sure if we currently have that.

If we don't, I suggest suspending website, keeping the URL but
redirecting to an explanations page until someone shows up to take
care of it.



Related, when we have responded to them (there's been about 3 of us that 
have ever responded to them) I have never, ever, even once, seen any 
kind of actual follow-through, nor anything actually accomplished.


I think that this was a great idea, but simply hasn't panned out.

--
Rich Bowen - rbo...@rcbowen.com
http://rcbowen.com/
@rbowen

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Re: Who's responding to the "Help with task" emails?

[Bertrand Delacretaz]

Hi,

On Sat, Apr 28, 2018 at 3:58 PM, Julian Foad  wrote:
> ...These are, I suppose, sent by people clicking on our "mailto" links on 
> pages such
> as https://helpwanted.apache.org/task.html?24ee9dd8

https://helpwanted.apache.org/ says "Managed by the Apache Community
Development Project", but is anyone on this PMC currently willing and
able to manage those requests and generally keep the whole thing up to
date?

I think such a service needs an owner, which should be a group of
people, and I'm not sure if we currently have that.

If we don't, I suggest suspending website, keeping the URL but
redirecting to an explanations page until someone shows up to take
care of it.

-Bertrand

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Re: Who's responding to the "Help with task" emails?

[sebb]

On 2 May 2018 at 08:44, Julian Foad  wrote:
> Ignasi Barrera wrote:
>>
>> As far as I can tell, all replies I was referring to have been on this
>> list.

I read that as: where there have been replies, they have been on this list.

I don't read it as meaning: all offers of help have had replies.

>
> Oh! There must be something wrong with my email then. The only reason I
> started this thread is because I hadn't seen any.

I have not seen replies to *all* of the emails, but there have been some.
These have generally had no further follow-up.

> I apologize. I will solve the problem on my end.

AFAICT it's not a problem with your mail.

[The mail archives can be used to double-check if you think you are
not getting some of the mails]

>> Here are a few examples:
>>
>> https://lists.apache.org/thread.html/434f8919a9ac9a8dd3c5d4814872b4a361533d91cd805f8a41964267@%3Cdev.community.apache.org%3E
>
>
> Thank you very much -- for this, for bearing with me, and for trying to
> engage those people.
>
>
> - Julian
>
>
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Re: Who's responding to the "Help with task" emails?

[Julian Foad]

Ignasi Barrera wrote:

As far as I can tell, all replies I was referring to have been on this list.


Oh! There must be something wrong with my email then. The only reason I 
started this thread is because I hadn't seen any.


I apologize. I will solve the problem on my end.


Here are a few examples:
https://lists.apache.org/thread.html/434f8919a9ac9a8dd3c5d4814872b4a361533d91cd805f8a41964267@%3Cdev.community.apache.org%3E


Thank you very much -- for this, for bearing with me, and for trying to 
engage those people.


- Julian


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Re: Who's responding to the "Help with task" emails?

[Ignasi Barrera]

On 1 May 2018 at 19:45, Julian Foad  wrote:
> Ignasi Barrera wrote:
>>
>> I agree, some of the emails look just like spam, others look proper help
>> requests.
>
>
> "proper help *offers*", you mean :-)
>
>> We have replied several of these emails, with details on how to contribute
>> and the next steps, but unfortunately none (AFAIK) of the responses has
>> received feedback or has been continued.
>
>
> I am glad to hear you have been replying.
>
> It would help this community to keep aware of and engaged in what is
> happening if you could ensure all replies to emails on this list are also on
> this list.

As far as I can tell, all replies I was referring to have been on this list.

>
>> Often one of the very first steps we mention is to subscribe to a project
>> mailing list and start participating, and I guess that might be some kind
>> of "too much" [...]
>
>
> I can't usefully comment on your responses until I see one :-)

Here are a few examples:
https://lists.apache.org/thread.html/434f8919a9ac9a8dd3c5d4814872b4a361533d91cd805f8a41964267@%3Cdev.community.apache.org%3E
https://lists.apache.org/thread.html/1a5bf1829e6472dfbdfb4d8b7a8268cea339da268c7bcb6d75f521d7@%3Cdev.community.apache.org%3E
https://lists.apache.org/thread.html/11029973527ad1aafd8bcfbcecd7cddc1bed1427f4ced45e5523cc26@%3Cdev.community.apache.org%3E

>
>> Honestly, the feedback and engagement loop of the help wanted system could
>> be improved, but Idespite having thought about it I haven't had yet any
>> good idea to bring to this list.
>>
>> Suggestions (and even more patches) are very welcome!
>
>
> Ack.
>
> Just being aware is the first step.
>
> - Julian
>
>
>
>> On 28 April 2018 at 15:58, Julian Foad  wrote:
>>>
>>> In the past 16 days I have seen 11 "Help with task: ..." emails arrive on
>>> this list,  but no mention of a response.
>>>
>>> These are, I suppose, sent by people clicking on our "mailto" links on
>>> pages such as https://helpwanted.apache.org/task.html?24ee9dd8
>>>
>>> The first two looked like spam, the later ones looked more likely
>>> genuine.
>>>
>>> Is anyone responding to them?
>>>
>>> - Julian
>
>
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Re: Who's responding to the "Help with task" emails?

[Julian Foad]

Ignasi Barrera wrote:

I agree, some of the emails look just like spam, others look proper help
requests.


"proper help *offers*", you mean :-)


We have replied several of these emails, with details on how to contribute
and the next steps, but unfortunately none (AFAIK) of the responses has
received feedback or has been continued.


I am glad to hear you have been replying.

It would help this community to keep aware of and engaged in what is 
happening if you could ensure all replies to emails on this list are 
also on this list.



Often one of the very first steps we mention is to subscribe to a project
mailing list and start participating, and I guess that might be some kind
of "too much" [...]


I can't usefully comment on your responses until I see one :-)


Honestly, the feedback and engagement loop of the help wanted system could
be improved, but Idespite having thought about it I haven't had yet any
good idea to bring to this list.

Suggestions (and even more patches) are very welcome!


Ack.

Just being aware is the first step.

- Julian



On 28 April 2018 at 15:58, Julian Foad  wrote:

In the past 16 days I have seen 11 "Help with task: ..." emails arrive on
this list,  but no mention of a response.

These are, I suppose, sent by people clicking on our "mailto" links on
pages such as https://helpwanted.apache.org/task.html?24ee9dd8

The first two looked like spam, the later ones looked more likely genuine.

Is anyone responding to them?

- Julian


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Re: Who's responding to the "Help with task" emails?

[Ignasi Barrera]

I agree, some of the emails look just like spam, others look proper help
requests.

We have replied several of these emails, with details on how to contribute
and the next steps, but unfortunately none (AFAIK) of the responses has
received feedback or has been continued.

Often one of the very first steps we mention is to subscribe to a project
mailing list and start participating, and I guess that might be some kind
of "too much" for someone that just wants to fix some websites, etc. I
understand newcomers willing to help not seeing value in that, initially.
It is legit to ask, as that is how the ASF works, and it is how communities
communicate and the channel they use to operate, so helping a
project/community would need interaction in the mailing list at some point,
but perhaps it could just not be the very first step for a contributor
(although highly recommended).

Honestly, the feedback and engagement loop of the help wanted system could
be improved, but Idespite having thought about it I haven't had yet any
good idea to bring to this list.

Suggestions (and even more patches) are very welcome!

I.

On 28 April 2018 at 15:58, Julian Foad  wrote:

> In the past 16 days I have seen 11 "Help with task: ..." emails arrive on
> this list,  but no mention of a response.
>
> These are, I suppose, sent by people clicking on our "mailto" links on
> pages such as https://helpwanted.apache.org/task.html?24ee9dd8
>
> The first two looked like spam, the later ones looked more likely genuine.
>
> Is anyone responding to them?
>
> - Julian
>
> -
> To unsubscribe, e-mail: dev-unsubscr...@community.apache.org
> For additional commands, e-mail: dev-h...@community.apache.org
>
>

Who's responding to the "Help with task" emails?

[Julian Foad]

In the past 16 days I have seen 11 "Help with task: ..." emails arrive on this 
list,  but no mention of a response.

These are, I suppose, sent by people clicking on our "mailto" links on pages 
such as https://helpwanted.apache.org/task.html?24ee9dd8

The first two looked like spam, the later ones looked more likely genuine.

Is anyone responding to them?

- Julian

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