[GitHub] gianm commented on issue #3236: gitter community channel?

2018-07-18 Thread GitBox
gianm commented on issue #3236: gitter community channel?
URL: 
https://github.com/apache/incubator-druid/issues/3236#issuecomment-406042168
 
 
   I have hesitated to set it up myself because I am not sure if it's a good 
idea to have a real time chat channel. We had one in the past and it was a 
mixed blessing. It was great for being able to get people connected super fast, 
like a turbo-charged version of the mailing lists. But it was also difficult to 
keep the channel "staffed", if you will, since Druid committers tend to be busy 
people. So lots of times, someone would come in looking for help and there 
would be nobody there to help them. That side of things ended up being 
frustrating for everyone, compared to the mailing lists, where it was more 
likely that someone would chime in with thoughts when they could.
   
   I probably wouldn't personally a chat channel, because if I joined it, then 
it would make me feel bad when someone asks for help and I'm not available to 
help them. And I feel that a channel should be created by someone who is also 
volunteering to join and monitor it.
   
   @leventov could you elaborate more on why you're against a channel?
   
   @drcrallen my understanding of ASF policy is that decisions must be recorded 
on ASF infra (i.e. mailing lists or wiki), for legal and recordkeeping reasons. 
(Btw: github counts, since we archive all github activity to 
comm...@druid.apache.org.) But I assume that this is less strict for general, 
non-decision-making communication. Fwiw, Kafka has an IRC channel 
(https://kafka.apache.org/contact). It seems to get a couple of messages a day.


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[GitHub] gianm commented on issue #3236: gitter community channel?

2018-07-19 Thread GitBox
gianm commented on issue #3236: gitter community channel?
URL: 
https://github.com/apache/incubator-druid/issues/3236#issuecomment-406387424
 
 
   We do already have an IRC channel, and there are some nice web based IRC 
clients. IMO if you are interested in a chat channel being a more active part 
of the community, the best way to accomplish that is to take charge: join the 
IRC channel, encourage others to do so in the easiest way possible, and help 
people when they show up asking about stuff. If enough people do that then it 
will become a thing.


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