Re: [Marketing] Selling the software for profit?

2006-08-09 Thread Steven Shelton
Jod Burgess wrote:
 I read in the licensing that people can charge for warranty, support, 
 indemnity or liability obligations, but does it include charging for the 
 software itself?  A company called Think All Publishing (www.thinkall.com) is 
 selling this software for $24.95 under the guise of it being free.  I was 
 wondering if this is allowed.

As I understand it, it is fine to sell the product itself. (That's one
of the difference between open source and freeware software.)

The OpenOffice.org organization (such as it is) does not, as far as I
know, have any kind of official position on ThinkAll except to say that
it does not endorse the company.

My personal opinion is that they should be avoided. We have received
numerous complaints about their practices on this list, Better Business
Bureaus around the country have received similar complaints, there are
scores of complaints about them everywhere you look on the internet, and
I am aware of at least two potential plaintiffs who are considering
lawsuits against the company for violations of consumer protection laws.
The problem is not that they are selling the software; it's the
deceptive way in which they do it: promoting the CDs as free and then
recurring charging fees to people who do not return the CDs within 10
days, with the terms of this buried deep in the fine print.

You can read more about them at these links:

http://www.dallas.bbb.org/news_20060712.html
http://www.donationcoder.com/Forums/bb/index.php?topic=2083.0
http://www.ripoffreport.com/results.asp?q1=ALLq4=q6=q3=q2=q7=searchtype=0submit2=Search%21q5=Thinkall+Publishingsubmit=Search
http://www.talkgraphics.com/showthread.php?t=21757
http://graphicssoft.about.com/b/a/257678.htm
http://www.veign.com/blog/2006/01/thinkallcom-think-again.html

-- 
Steven Shelton
Twilight Media  Design
www.TwilightMD.com
www.GLOAMING.us

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Re: [Marketing] Selling the software for profit?

2006-08-09 Thread Alex Fisher
On Wednesday 09 August 2006 23:37, Steven Shelton wrote:
 Jod Burgess wrote:
  I read in the licensing that people can charge for warranty, support,
  indemnity or liability obligations, but does it include charging for the
  software itself?  A company called Think All Publishing
  (www.thinkall.com) is selling this software for $24.95 under the guise of
  it being free.  I was wondering if this is allowed.

 As I understand it, it is fine to sell the product itself. (That's one
 of the difference between open source and freeware software.)

 The OpenOffice.org organization (such as it is) does not, as far as I
 know, have any kind of official position on ThinkAll except to say that
 it does not endorse the company.

There was a discussion off list about them. I stated my position on this 
company. Unless and until they change their tactics, they will not be listed 
on the Distributor's page.

At the moment, I'm talking to the Australian consumer affairs watchdog, the 
Australian Competition and Consumer Commission (ACCC)

 My personal opinion is that they should be avoided. We have received
 numerous complaints about their practices on this list, Better Business
 Bureaus around the country have received similar complaints, there are
 scores of complaints about them everywhere you look on the internet, and
 I am aware of at least two potential plaintiffs who are considering
 lawsuits against the company for violations of consumer protection laws.
 The problem is not that they are selling the software; it's the
 deceptive way in which they do it: promoting the CDs as free and then
 recurring charging fees to people who do not return the CDs within 10
 days, with the terms of this buried deep in the fine print.


-- 
Alex Fisher

Co-Lead, CD-ROM Project

OpenOffice.org Marketing 
Community Contact
Australia/New Zealand


http://distribution.openoffice.org/cdrom/


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[Marketing] Selling the software for profit?

2006-08-08 Thread Jod Burgess
I read in the licensing that people can charge for warranty, support, indemnity 
or liability obligations, but does it include charging for the software itself? 
 A company called Think All Publishing (www.thinkall.com) is selling this 
software for $24.95 under the guise of it being free.  I was wondering if this 
is allowed.
   
  Joanne Burgess